1. I just moved here, and high speed internet isn't available. Why??? I (have a business, do day trading, am taking online classes, etc).
Response: If high speed access is so important to you, why didn't you check these things BEFORE you moved??? I've actually seen businesses fail because they tried to operate over a dial-up connection. People dig their own grave quite a bit. Sure, country living is great, but you have to consider the sacrifices.
2. My computer is slow- I'm only on dial-up
Response: The speed of your computer has nothing to do with your Internet connection. I see people every single day saying "It takes 10 minutes for my computer to turn on- I'm gonna get DSL to make it go faster!" Then they call back complaining that their computer is not faster than it was before. Here's a tip: you're going to end up paying for all those free songs you got from Limewire through the $100 repair bill to have all of the malware cleaned off your computer.
3. I know nothing about computers. I barely know how to turn one on. Yet, I will call you and yell and scream because something doesn't work the way I think it should work.
Response: People that know the least tend to yell the most. This seems to be a popular stance in the 50-70 year old age range. You try to help these people by giving them sensible solutions, but they don't want to hear these because it would involve them having to work or add expense. Here's a common example:
"*BBZZZZZZZZZZZZZZ*** MY DSL CONNECTION DON'T WORK *BBZZZZZZZZZZ*"
"Sir, it sounds like there's something wrong with the phone line, I can barely hear you."
"*BBBZZZZZZZZ*MY DAMN PHONE LINE WORKS FINE, I'M TALKIN' DO YOU ON IT, AIN'T I? *BBBBZZZZZZZZ*"
In this example, a person does not connect the dots that the loud buzzing on their phone line and the DSL signal on their phone line may be related. The same applies for people on dial-up connections (my connection keeps dropping. My phone line is terrible, but that has nothing to do with it!), using CD's (I never put a CD in it's sleeve, I keep it on my desk. I've used it for years, but now it doesn't work!), or even computer use in general (I've always turned my computer off by turning off my power strip. Now Windows won't load right- what a piece of crap computer!) I'm not sure where this "I take no responsibility" attitude came from, and I don't understand why it's so tolerated in the computer industry.
This has been an informational rant by Fritzo The More You Know *=========-------
Response: If high speed access is so important to you, why didn't you check these things BEFORE you moved??? I've actually seen businesses fail because they tried to operate over a dial-up connection. People dig their own grave quite a bit. Sure, country living is great, but you have to consider the sacrifices.
2. My computer is slow- I'm only on dial-up
Response: The speed of your computer has nothing to do with your Internet connection. I see people every single day saying "It takes 10 minutes for my computer to turn on- I'm gonna get DSL to make it go faster!" Then they call back complaining that their computer is not faster than it was before. Here's a tip: you're going to end up paying for all those free songs you got from Limewire through the $100 repair bill to have all of the malware cleaned off your computer.
3. I know nothing about computers. I barely know how to turn one on. Yet, I will call you and yell and scream because something doesn't work the way I think it should work.
Response: People that know the least tend to yell the most. This seems to be a popular stance in the 50-70 year old age range. You try to help these people by giving them sensible solutions, but they don't want to hear these because it would involve them having to work or add expense. Here's a common example:
"*BBZZZZZZZZZZZZZZ*** MY DSL CONNECTION DON'T WORK *BBZZZZZZZZZZ*"
"Sir, it sounds like there's something wrong with the phone line, I can barely hear you."
"*BBBZZZZZZZZ*MY DAMN PHONE LINE WORKS FINE, I'M TALKIN' DO YOU ON IT, AIN'T I? *BBBBZZZZZZZZ*"
In this example, a person does not connect the dots that the loud buzzing on their phone line and the DSL signal on their phone line may be related. The same applies for people on dial-up connections (my connection keeps dropping. My phone line is terrible, but that has nothing to do with it!), using CD's (I never put a CD in it's sleeve, I keep it on my desk. I've used it for years, but now it doesn't work!), or even computer use in general (I've always turned my computer off by turning off my power strip. Now Windows won't load right- what a piece of crap computer!) I'm not sure where this "I take no responsibility" attitude came from, and I don't understand why it's so tolerated in the computer industry.
This has been an informational rant by Fritzo The More You Know *=========-------