computer shuts down randomly

christoffer

Junior Member
Feb 16, 2014
16
0
66
My computer shuts down randomly, I cant figure out why.
anyone can tell how to test so I can see whats wrong?


my specs:
Windows 8.1 Pro
GeForce GTX 560 SE
cpu: AMD FX(tm)-4300 Quad-Core Processor, 4118 MHz
mb: Asus M5A97 LE R2.0
Motherboard overclocks automaticly.
hd: WDC WD5001AALS-00L3B2
ram: corsair vengence 2*4 GB
 

Ketchup

Elite Member
Sep 1, 2002
14,558
248
106
Turn off the auto overclock.

What power supply do you have?

Does it give a blue screen when it shuts down?

What are you doing when it shuts down?
 

Steltek

Diamond Member
Mar 29, 2001
3,301
1,043
136
In addition to ketchup79's suggestions, also download and install Whocrashed to see if it gives you any information about what is crashing.

Also, how old is the machine (and, if it is over a year old), have you blown the dust out of the case recently? Do you have any temperature monitoring software such as Speedfan or HWMonitor installed?
 
Last edited:

christoffer

Junior Member
Feb 16, 2014
16
0
66
I turned of autoclock.
My power cupply is corsair cx750
I dont get blue screeen
and who crashed gives:
[FONT=Segoe UI, Arial]No valid crash dumps have been found on your computer[/FONT]
I use messenger spotifty , mostly crashing if I also play.
temperatures reads:

cpu 50C
mainboard: 30C
TMPIN2 128C
Gforce 40C
 
Last edited:

Matt1970

Lifer
Mar 19, 2007
12,320
3
0
Does it go through the shutdown process, does it immediately restart, or does it immediately shut off?
 

Virgorising

Diamond Member
Apr 9, 2013
4,470
0
0
In addition to ketchup79's suggestions, also download and install Whocrashed to see if it gives you any information about what is crashing.

Also, how old is the machine (and, if it is over a year old), have you blown the dust out of the case recently? Do you have any temperature monitoring software such as Speedfan or HWMonitor installed?

:thumbsup:
 

christoffer

Junior Member
Feb 16, 2014
16
0
66
oh happen twice again.
I have dusted out also.
I just listened to spotify and downloaded a game from steam.
Did not get a crash report
 

fschris

Member
Jan 18, 2011
79
0
61
take your video caard out and run with the on board GPU intel GPU. See if the vid card is causing issue? Do you have access to another PSU ? I think you have hardware issue. Swap the memory into the other DIMM slots.... reseat memory, reseat GPU... etc Can you RMA your motherboard?
 

Ketchup

Elite Member
Sep 1, 2002
14,558
248
106
If it is flat-out shutting off, it is probably a power issue. Now, whether or not it's on the power supply or the motherboard is hard to say. Power supply is usually the simplest thing to check/swap first.
 
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