I've heard that argument a lot and frankly I think its full of BS. You're throwing everyone in one group trying to label them, when there were a lot of reasons not to like the ME3 ending.
On my first playthrough I expected Shepard to die. I expected most of my crew to die. In fact I expected whole races to die. I wanted to see some of my decisions be punishing. It would have made me replay the series.
What pissed me off about the ending was
1.) Introducing a character last minute to tie up everything magically for you in a deus ex machina.
2.) Crap consequences to previous decisions. One or two no dialouge wheel ambiant quests in ME3 have a greater influence on your war score that the big decisions of the prior 2 games. One game of multiplayer had an even bigger impact.
3.) The ending choices were literally lifted from the Original Deus Ex and adapted (poorly) to Mass Effect. I have a hard time accepting artistic integrity when Starkid first told me my options and my first thought is 'those are straight from Deus Ex.'
4.) The choices themselves were beyond bad. Control was boneheaded considering you just spent the previous scene arguing with TIM that the Reapers can't be controlled. But hey guess what, you're Shepard you can do it. If anything that choice is the catering/ego stroking you claim people are pissed they didn't get. Synthesis was abhorant since it equivalently is a force alteration of every living beings genetic code. Essentially genetic rape, but hey its ok cuz then Joker and EDI aren't so weird <eye roll>. If someone sliced your DNA with a monkey without asking you'd find this acceptable? Destroy was the only thing that made sense imo.
5.) You can make ANY variation of all decisions in the previous games and get all the exact same choices. That was disappointing and gave you no reason to replay the series to see different endings. Literally you can reload your save 5 minutes from the end and watch them all.
6.) Sameness of presentation in your choice in the original cut. (EC improved this substantially).
7.) Some blatantly false statements like how the Reapers could win that was made AFTER the game was gold so they can't claim cut content. (To BW's credit they added this as an option in the EC).
Frankly ME3's ending just wasn't the same quality as the vast majority of the series.
And nobody cares you like it or thought it was fine either so don't be a dick. Its feedback. If BW took your brilliant advice and issued a statement like that then they'd be the morons for making a sensitive situation worse and insulting customers. Great way to run a businesss.
If anything the whole uproar over it should tell BioWare 3 things. #1. You made people very passionate about the franchise so good job. #2. Be very clear about what you're including and don't overstate things and make sure employees aren't stating incorrect information. #3. People want big consequences that feel different in major decisions.
By how they've handled DAI so far I think they've learned #2, time will tell on #3.
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Anyway back on topic, this is a piece done by tasteful understated nerdrage that I though was pretty decent on the industry.
https://www.youtube.com/watch?v=DRXEAGWynGA
He can get pretty longwinded but I think he's somewhat right.