Confusing Wifi Problem

Cyrus9008

Member
Dec 21, 2011
120
0
0
Hi all, I'm having a very strange problem with my laptop and I'm tending to think that the problem is more hardware related than it is software. The reason I think this is because I'm dual booting windows 7 and Ubuntu and the problem exists in both operating systems(unable to connect to wifi.) The internet works if I plug in the cord to the laptop itself but the wifi is just messed up.

All of the usual software issues that I could think of couldn't be the problem because the problem exists in two completely different operating systems so reinstalling the drivers can't be the issue. Never-the-less I still reinstalle3d the network controller drivers in windows and it didn't work.

I installed Ubuntu about 2 months ago and the wifi was running perfectly fine for about 2 months and then nothing. I don't think I messed with any network settings in Ubuntu but for arguments sake lets say I did; could settings that I changed in Linux affect the wifi in windows? Probably a dumb question as I don't think it could but I'm really starting to run out of ideas here.

In windows it says all the hardware is installed and working properly however when I go into command prompt and type ipconfig/ipconfig -all it says the wireless media is disconnected.

Does this sound like a hardware issue? Any help is much appreciated, thanks in advance for the help. I really have no idea what else I can try without bringing it somewhere and having them look at it, which I despise having to do haha.
 
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Cyrus9008

Member
Dec 21, 2011
120
0
0
Ok I found out what the problem is, maybe someone could help me with the next step of what to do now that I figured it out.

I have an HP dv6 6104nr laptop, a guess a rather common problem people are having with them is with overheating but I have yet to find someone that has a solution to fix it. One video on youtube I found shows a dv5(the dv5/6/7 have a similar problem from what this guy says) series and the guy goes on and explains that the southbridge overheats and he shows you how to install a small heatsink over it and boom it works. The problem is the dv6 series doesn't have the bottom tray to just pop off over the southbridge much less enough room to be able to install the heatsink and have the ability to close the tray. When I pop off the tray on the bottom of my dv6 series the ralink wireless chip is VERY hot. Having the bottom tray popped off kept it cool enough for a couple minutes to be able to access the internet and diagnose the problem but it eventually gets too hot and I lose the connection.

The whole laptop itself doesn't get too hot though, just that one chip does. Everything else works perfectly fine on the laptop and HWmonitor shows that the processor and the other sensors in the computer are cool enough to not cause concern.

Does anyone have any suggestions? The laptop isn't under warranty anymore either, just fyi.
 
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