CORE 2 DUO RMA BECAUSE OF HEAT ISSUES?

[lopri]

Originally posted by: Henny

Originally posted by: dopee123
I find it hard to believe NOBODY here has ever RMA'ed an Intel processor before.

On what basis?? Intel guarantees the data sheet specifications and that's all.

Intel does not guarantee any OC success nor do they guarantee a temperature less then spec at stock speed.

You're the one that makes assumption. He didn't mention anything about overclocking. Also this thread started with the OP who has a thermal issue at stock speed.

 

[cmdrdredd]

Originally posted by: dopee123

Originally posted by: lopri
Use like 50% more TIM than the amount you used to use for A64. Spreading TIM evenly doesn't do any good. Just a drip in the center and gently push the HSF down and rotate it clockwise then counter-clockwise a couple times. Lift the HSF up and check the contact. Make sure you see at least a nickel-sized circle on both IHS and the bottom of HSF. Put it back down and screw/clip/push to mount it firmly.

Done that like 5 times with my Ultra-120, the center of the heatsink gets no love from the cpu.

You can lap your CPU like I did down to the copper base and you can also do the same to your Ultra-120 and get rid of the nickel plating over it. The Copper to Copper contact is the best.

 

[DrMrLordX]

While I feel sorry for the OP and his temperature troubles, it would seem that he has already overclocked the CPU and already technically voided the warranty. I can't heartily recommend an RMA as result, but that's just me. And yes, I am aware that he was having temperature problems at stock. This is why people should test their CPU (prime95, etc) at stock to find flaws before overclocking . . .

At this point, the only logical thing to do would be to lap the IHS or simply remove it altogether.

 

[Avalon]

Originally posted by: DrMrLordX
While I feel sorry for the OP and his temperature troubles, it would seem that he has already overclocked the CPU and already technically voided the warranty. I can't heartily recommend an RMA as result, but that's just me. And yes, I am aware that he was having temperature problems at stock. This is why people should test their CPU (prime95, etc) at stock to find flaws before overclocking . . .

At this point, the only logical thing to do would be to lap the IHS or simply remove it altogether.

I agree. Always test your new hardware at stock when you get it, even if it's only for a few hours. I never jump right into an overclock. I'd just be screwing myself over if something were to be awry. I'd have to say your only choice, OP, is to check your CPU's IHS and see how flat it is. If it's bad, I'd suggest lapping it. You won't damage the chip. You could also upgrade your cooling as well.

 

[EXEEMLITE]

Well it looks like I am off to the Autozone tonight, late night lapping I guess. Its really sad that I have to take to these measures with my first round back with intel... I guess mass production has always had its faults, ofcourse I would be complaining if this was still a vapor release, instead its a poor q.c. realease, guess I have to take the good with the bad. Good thing I have another dollar or 2 just in case I mess this one up.

 

[EXEEMLITE]

As far as cooling goes, I dont feel I should have to spend $200 dollars on a water set up on a stock settings. I already have a Zalman 9500, which kept an opty 165 @2.6 idle at 37c. Nah, this is Intels bad not mine, I guess you live and learn. Ofcourse I am already looking at upgrading my htpc with a 6300, anyone interested in an opty 148, lol

 

[Avalon]

Originally posted by: EXEEMLITE
As far as cooling goes, I dont feel I should have to spend $200 dollars on a water set up on a stock settings. I already have a Zalman 9500, which kept an opty 165 @2.6 idle at 37c. Nah, this is Intels bad not mine, I guess you live and learn. Ofcourse I am already looking at upgrading my htpc with a 6300, anyone interested in an opty 148, lol

Ahh, I wasn't sure if you had stock cooling or not. That Zalman 9500 should be more than up to the task of keeping the chip very cool.

I also noticed that you have an Asus P5B. Many people are reporting very high temperature readings with these boards, so it may just be that the temp sensor is off. I'd check the flatness of your IHS before running out to Autozone for sand paper.

 

[Compddd]

The motherboard can affect the readings from Core Temp? Is this true?

 

[cmdrdredd]

Originally posted by: Compddd
The motherboard can affect the readings from Core Temp? Is this true?

I think so. For 2 reasons.

1) People using higher vcore and higher overclocks on a different board get lower temps than I do with the same cooling setup (and I lapped my C2D IHS).
2) I run 24hours Prime stable at supposedly high temperatures and didn't have any throttling issues or crashes/errors.

 

[Compddd]

During orthos prime my temps go up and down by 5-7C between tests, and some iterations run really hot while other iterations dont run so hot, is this an example of throttling?

 

[cmdrdredd]

Originally posted by: Compddd
During orthos prime my temps go up and down by 5-7C between tests, and some iterations run really hot while other iterations dont run so hot, is this an example of throttling?

No. Throttling is when your CPU drops down to a lower Mhz speed when it goes to a certain temp. Almost every modern CPU has this built in where the system will shutdown or restart or throttle down the speed.

 

[Compddd]

Well core temp said my cores were up to 78C during orthos prime and I ran it like this for hours on end, and it never throttled. So maybe my board is lieing about temps.

 

[eelw]

SpeedStep will kick in when throttling occurs. Vcore will drop to 1.1v and the multiplier drops to 6 to prevent the CPU from overheating. As from my pic earlier, thermal throttling on the C2D won't kick in until 85C

 

[dopee123]

So not being satisfied with my concave cpu, I went to Fry's and bought a E6400. It's a week 25 processor, which is the same as my concave E6300. So i do the light leakage test on my ultra 120 and I didn't see any. I was like HELL YES! at this point thinking I got a flat IHS. So i plop the damn thing in and put some as5 in the middle and test fit the Ultra-120. I picked up the Ultra-120 and the same exact thing happens- No artic silver in the middle of the heatsink, only along the edges. Next, I try the stock heatsink and I see 50% of the core contacts the heatsink, while the other half does not. I fired it up anyways and ran it at 400FSB on my DS3 and hit 3.2 ghz no problems. Running Intel's thermal analyzer tool and loading 1 core spiked the temp to 77C and it promptly rebooted. What the hell is this crap?? So I have 2 week 25 conroes both with concave IHS'es and giving me crappy temps. Going to have to return this CPU to fry's and then RMA the E6300 to Intel.

Are only week 25 processors coming with bad IHS'es? I wonder if the newer weeks have a flat IHS i can work with.

I ask you fine people one more time, has anyone RMA'ed their cpu to Intel before? I ask because I threw away the plastic encasing for the processor and heatsink, and they only want the cpu back. Now, will they send me just a cpu back or a full boxed retail packaged processor?

 

[eelw]

Originally posted by: dopee123
So I have 2 week 25 conroes both with concave IHS'es and giving me crappy temps.

Are only week 25 processors coming with bad IHS'es? I wonder if the newer weeks have a flat IHS i can work with.

We definitely should get a poll to see if this is the case. Anyhow, I have a flat IHS on my E6400 from week 24.

 

[Conky]

Originally posted by: dopee123
So not being satisfied with my concave cpu, I went to Fry's and bought a E6400. It's a week 25 processor, which is the same as my concave E6300. So i do the light leakage test on my ultra 120 and I didn't see any. I was like HELL YES! at this point thinking I got a flat IHS. So i plop the damn thing in and put some as5 in the middle and test fit the Ultra-120. I picked up the Ultra-120 and the same exact thing happens- No artic silver in the middle of the heatsink, only along the edges. Next, I try the stock heatsink and I see 50% of the core contacts the heatsink, while the other half does not. I fired it up anyways and ran it at 400FSB on my DS3 and hit 3.2 ghz no problems. Running Intel's thermal analyzer tool and loading 1 core spiked the temp to 77C and it promptly rebooted. What the hell is this crap?? So I have 2 week 25 conroes both with concave IHS'es and giving me crappy temps. Going to have to return this CPU to fry's and then RMA the E6300 to Intel.

Are only week 25 processors coming with bad IHS'es? I wonder if the newer weeks have a flat IHS i can work with.

I ask you fine people one more time, has anyone RMA'ed their cpu to Intel before? I ask because I threw away the plastic encasing for the processor and heatsink, and they only want the cpu back. Now, will they send me just a cpu back or a full boxed retail packaged processor?

I've RMA'd cpu's with Intel in the past and if you RMA a retail cpu they will send you a sealed retail boxed cpu in return. :thumbsup: They are also fairly quick too as RMA's go.

 

[dopee123]

[/quote]I've RMA'd cpu's with Intel in the past and if you RMA a retail cpu they will send you a sealed retail boxed cpu in return. :thumbsup: They are also fairly quick too as RMA's go.

[/quote]

THANK YOU! So did you have to send them the box with the cpu/heatsink as well, or just the naked Cpu? gotta love quick replies

 

[Conky]

Originally posted by: dopee123

I've RMA'd cpu's with Intel in the past and if you RMA a retail cpu they will send you a sealed retail boxed cpu in return. :thumbsup: They are also fairly quick too as RMA's go.

[/quote]

THANK YOU! So did you have to send them the box with the cpu/heatsink as well, or just the naked Cpu? gotta love quick replies
[/quote]Nope, just the nekkid cpu.

 

[Compddd]

Does anyone have a download link to the Intel Thermal Analyzer tool? I can't seem to find it. Thanks!

 

[phile]

Grab it here:
http://shintai.ambition.cz/files/tat.exe

 

[hags2k]

Mine is running hot and I KNOW i've done everything right. All stock, speeds and everything and it peaks at 62C. Numerous reseats and ended up applying a generous amount of Arctic Silver to get good contact in the middle of my IHS.

I've never acutally had to RMA a CPU before. I bought it from newegg and they say that since it's been more than a week I need to get it replaced through intel.

Originally posted by: BeachboyI've RMA'd cpu's with Intel in the past and if you RMA a retail cpu they will send you a sealed retail boxed cpu in return. :thumbsup: They are also fairly quick too as RMA's go.

So, how quick is quick in your experience? 4-6 days or 4-6 weeks or in between? It looks like intel is my only hope :-(

 

[hags2k]

Hey guys, I don't know about any of your motherboards, but I was amazed to discover that even at stock speeds my motherboard had taken it upon itself to up the cpu voltage to about 1.41 V according to CPU-Z. I manually set the voltage to the reccomended 1.325 V that intel reccomends and my motherboard reports as the normal voltage, and much to my surprise I just shaved 15 DEGREES off of my temps. It's now running around 44C at full load, as opposed to 61C before. CPU-Z is also now reporting correct voltages.

I have a Gigabyte 965P-DS3 mobo, and i don't recall the voltages being out of whack until after updating my bios to the latest revision. If anyone has a similar board or hasn't checked thier voltage settings, I'd look into that. 15 degrees is freakin unbelievable, but I don't think I'll be needing to RMA my CPU after all

 

[erwin1978]

Don't Intel cpus still have that auto downclocking feature when the cpu gets barbecue hot?

 

[dopee123]

Sending in my CPU tomorrow morning, hope all goes well and I don't get stuck with another concave POS.

Err, i mean in today in the morning, I need to get my butt to bed. I'm so wired right now from caffeine its not even funny.

 

[Conky]

I guess I got lucky with my week 24 cpu. It is flat as a pre-pubescent girl. I laid a really super thin layer of AS3 on it and another super thin layer on the heatsink. I tested to make sure there was proper contact between the two before I pushed down the "buttons". It did take a tiny bit more AS3 than I expected but nothing out of the norm... it was a very flat cpu.

I'm not gettting all this noise about concave heatsinks and having to lap these cpu's. It's almost like Rollo was here defending his paid-for brand with his wacky brand of misinformation.

The absolute highest I have been able to bring my slightly overclocked E6400 under extreme load was 50C and even after that the temp dropped to around 48C. I guess some guys know how to install heatsink/fans and some don't?