Air Canada ordered to pay customer who was misled by airline’s chatbot
Company claimed its chatbot ‘was responsible for its own actions’ when giving wrong information about bereavement fare
www.theguardian.com
Air Canada argued that despite the error, the chatbot was a “separate legal entity” and thus was responsible for its actions.
There's no limit to the shamelessness of Corporations.
Presumably this is how things are going to go when "self-driving cars" become mainstream?