Costco Check Out Error

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MotionMan

Lifer
Jan 11, 2006
17,124
12
81
i wish to subscribe to your newsletter.

saying it's less ethical because the mistake is more costly to the person who couldn't be bothered to do their job correctly, even when their job doesn't involve math at all, is pretty silly. figuring how much change to give you? i could call that first grade math or something, but that's not a job req, the register tells them that. some even tell what bills to give or autodispense change. all they had to do, at maximum, was count out dollars and get somewhere close with the coins.

Wat?

What you've just said is one of the most insanely idiotic things I have ever heard. At no point in your rambling, incoherent response were you even close to anything that could be considered a rational thought. Everyone in this room is now dumber for having listened to it. I award you no points, and may God have mercy on your soul.

MotionMan
 

brblx

Diamond Member
Mar 23, 2009
5,499
2
0
sigh, why do i have to 'overexplain' everything?

the register totals everything, adds taxes. you tell it what they gave you. it tells you the proper change. this is 90% of the cashier's work done for them.

assuming it is NOT a newer model that automatically dispenses money (lots of grocery stores around here do the cash by hand but the register has a coin mech, for example), all they have to do is find the stuff in the drawer that adds up the total they are given.

yes, to be completely asinine about semantics, that means they do some addition...only most people don't. it's more of a 'i need to give him 75 cents, which is 3 quarters' kind of automatic reflex. or it should be, after they've worked there for, like, a day. if the guy has to examine the values on the coins and do long division, punch him in the face.
 

MotionMan

Lifer
Jan 11, 2006
17,124
12
81
sigh, why do i have to 'overexplain' everything?

the register totals everything, adds taxes. you tell it what they gave you. it tells you the proper change. this is 90% of the cashier's work done for them.

assuming it is NOT a newer model that automatically dispenses money (lots of grocery stores around here do the cash by hand but the register has a coin mech, for example), all they have to do is find the stuff in the drawer that adds up the total they are given.

yes, to be completely asinine about semantics, that means they do some addition...only most people don't. it's more of a 'i need to give him 75 cents, which is 3 quarters' kind of automatic reflex. or it should be, after they've worked there for, like, a day. if the guy has to examine the values on the coins and do long division, punch him in the face.

What I don't get is your point? What are you trying to prove by showing that cashiers should not be making mistakes?

MotionMan
 

aigomorla

CPU, Cases&Cooling Mod PC Gaming Mod Elite Member
Super Moderator
Sep 28, 2005
20,986
3,440
126
I've been burned in this situation before. I accidently left a major chain store without paying for an item. I went back inside to pay for it and was treated like a criminal.

I explained my situation to the guy at the door when I walked back inside (since I was walking back in with an item). Well.... long story short: security got called, I got dragged into some office, the cops got called, and I got banned from the store. I could go into more detail, but I've told the story more times than I'd care to.

this has never happened to me.

Ive done this once also.

The manager just laughed at me telling me what i was so preoccupied about, as i pointed to 5 kids (i was child sitting) running amuk in the store.

They let me pay for it and he just laughed it off..


that store manager had a grudge against you.... probably raciest IMO.
The cops probably sat there going WTF??? u guys filing when he came back himself turned himself in and said he would pay for it?
 

brblx

Diamond Member
Mar 23, 2009
5,499
2
0
What I don't get is your point? What are you trying to prove by showing that cashiers should not be making mistakes?

MotionMan

erm...the whole argument about 'you should correct their mistakes because a light till will get money taken out of their check' thing?

geez old man.

edit: also going back, 'i wish to subscribe to your newsletter' was not intended as sarcasm. i was stating agreement. perhaps that is the confusion.
 
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MotionMan

Lifer
Jan 11, 2006
17,124
12
81
erm...the whole argument about 'you should correct their mistakes because a light till will get money taken out of their check' thing?

geez old man.

edit: also going back, 'i wish to subscribe to your newsletter' was not intended as sarcasm. i was stating agreement. perhaps that is the confusion.

But, in the situation we have been discussing, that is EXACTLY what "I" tried to do, but was rebuffed.

How much effort should "I" put forth to correct the cashier AND the manager?

MotionMan
 

brblx

Diamond Member
Mar 23, 2009
5,499
2
0
But, in the situation we have been discussing, that is EXACTLY what "I" tried to do, but was rebuffed.

How much effort should "I" put forth to correct the cashier AND the manager?

MotionMan

DO YOU MISUNDERSTAND THE WORDS, THAT ARE COMING OUT OF MY MOUTH?!

the answer to your question, imo, is 'none.'
 

fire400

Diamond Member
Nov 21, 2005
5,204
21
81
i've been burned in this situation before. I accidently left a major chain store without paying for an item. I went back inside to pay for it and was treated like a criminal.

I explained my situation to the guy at the door when i walked back inside (since i was walking back in with an item). Well.... Long story short: Security got called, i got dragged into some office, the cops got called, and i got banned from the store. I could go into more detail, but i've told the story more times than i'd care to.

el - oh - el ...
 

Theb

Diamond Member
Feb 28, 2006
3,533
9
76
Was at McDonald's the other day, order came to $14.55, i give the clerk a $20.00 bill, she gives me back $10.45. Not paying any attention, i go sit down and eat my food. After i realize she gave me back to much money, i go back to the cashier and try to explain. The manager comes over, looks at the receipt with the clerk.. they both look baffled. She opens the cash draw and hands me another $10.00 bill. At this point, i said fuck it, finished my meal and left.

She may have voided the order, planning to pocket the money and her cunning plan nearly unraveled when she gave incorrect change. If that's the case her drawer would've been $9.55 over right? She gives you another $10, her drawer is within +/-$1 and no one suspects anything.
 

hanoverphist

Diamond Member
Dec 7, 2006
9,867
23
76
Was at McDonald's the other day, order came to $14.55, i give the clerk a $20.00 bill, she gives me back $10.45. Not paying any attention, i go sit down and eat my food. After i realize she gave me back to much money, i go back to the cashier and try to explain. The manager comes over, looks at the receipt with the clerk.. they both look baffled. She opens the cash draw and hands me another $10.00 bill. At this point, i said fuck it, finished my meal and left.

i went to a circle K in lake havasu one time on the way home to phoenix. got a drink, shoved the change from a 20 into my pocket and left. got to dysart road and stopped at a QT for another drink, gave the 10 to pay. turns out i got a counterfeit 10 from the circle k and didnt notice it. the cashier kept trying to give me 8.50 change for the 10 i gave her, even tho she was the one that noticed the 10 was fake. i told her to keep the counterfeit 10 and give it to her manager to turn in to the bank and paid for the drink with my CC. she still was trying to give me the 8.50 change, thinking she was ripping me off. i told her to put it in an envelope, give it to her manager and explain the story to them. i hope she did, wish i could have been there for the mental headsmack that cashier would have gotten.
 

blinblue

Senior member
Jul 7, 2006
889
0
76
Just today at Trader Joes they accidently forgot to ring up two avocados (rang it up as one at $1.79). Only noticed when I got home, my joy was short lived when I realized that somewhere along the way the package of deli ham somehow disappeared. So I'm behind $1.79-$2.59=80 cents. I still have no idea what happened to the ham as I clearly saw it go into my bag
 

DrPizza

Administrator Elite Member Goat Whisperer
Mar 5, 2001
49,601
166
111
www.slatebrookfarm.com
Just today at Trader Joes they accidently forgot to ring up two avocados (rang it up as one at $1.79). Only noticed when I got home, my joy was short lived when I realized that somewhere along the way the package of deli ham somehow disappeared. So I'm behind $1.79-$2.59=80 cents. I still have no idea what happened to the ham as I clearly saw it go into my bag

It fell out of the bag in the car and is now under the seat. You probably won't read this reply, but you'll figure out the answer in, ohhhh, about a week.
 

GotIssues

Golden Member
Jan 31, 2003
1,631
0
76
In this situation, "I" discovered the mistake, went back to the cashier to try to correct the problem and hit an intelligence roadblock.

Maybe I should take out a pen and easel and start teaching them 1st grade math? Should I call the cops and insist they force the cashier and manager to take back the money?

"I" did the ethical thing and was rebuffed. How is that unethical? How much effort do you think would be appropriate?

Do you think you should use the same amount of effort to return $10 as you would to return $10,000?

MotionMan

This isn't about how much effort is reasonable to put forth, this is about moral superiority and one's claim to it. Duh.

Frankly, I fall into the same category - I'll exert as much effort as it's worth. If they gave me a hassle for trying to fix THEIR mistake, I'd throw in the towel pretty quick. I don't need grief from a moron because I'm trying to do the right thing.
 

blinblue

Senior member
Jul 7, 2006
889
0
76
It fell out of the bag in the car and is now under the seat. You probably won't read this reply, but you'll figure out the answer in, ohhhh, about a week.

I double checked. But I'm sure you are right, probably going to show up in the glovebox or something like that.
 

bl4ckfl4g

Diamond Member
Feb 13, 2007
3,669
0
0
Return 1 chair and get your money back for that one. That way you still have the right number of chairs but pay even less.






Just kidding obviously. I'd return it and ask them to make my reward that they never bother me about upgrading my card again.

Seriously this dumb lady was trying to get me to upgrade again on Sunday and told me I would have gotten back 55 dollars last year. She looked at me like she didn't understand when I told her I didn't want to give them a 50 dollar loan for a year for 5 dollars in interest.
 

Baked

Lifer
Dec 28, 2004
36,052
17
81
For anybody who cares. I went to Costco the other day and returned the extra chair to the return services counter. The rep was asking me for my membership card and I just told him that I'm returning it 'cause the cashier forgot to charge me for the 3rd one.
 

Leros

Lifer
Jul 11, 2004
21,867
7
81
this has never happened to me.

Ive done this once also.

The manager just laughed at me telling me what i was so preoccupied about, as i pointed to 5 kids (i was child sitting) running amuk in the store.

They let me pay for it and he just laughed it off..


that store manager had a grudge against you.... probably raciest IMO.
The cops probably sat there going WTF??? u guys filing when he came back himself turned himself in and said he would pay for it?

It was a result of the employees strictly following store procedures instead of using common sense. They understood it was kinda stupid, but they were following their procedures.
 

allisolm

Elite Member
Administrator
Jan 2, 2001
25,169
4,719
136
For anybody who cares. I went to Costco the other day and returned the extra chair to the return services counter. The rep was asking me for my membership card and I just told him that I'm returning it 'cause the cashier forgot to charge me for the 3rd one.

:thumbsup:

You're lucky they didn't insist on refunding the money for the chair you never paid for.
 

HybridSquirrel

Diamond Member
Nov 20, 2005
6,161
2
81
I've been burned in this situation before. I accidently left a major chain store without paying for an item. I went back inside to pay for it and was treated like a criminal.

I explained my situation to the guy at the door when I walked back inside (since I was walking back in with an item). Well.... long story short: security got called, I got dragged into some office, the cops got called, and I got banned from the store. I could go into more detail, but I've told the story more times than I'd care to.

this happens more often than not. Happened to me at a best buy once, so now I completely don't give a shit. Verizon forgot to bill me once, and I tried to pay my bill and they got angry at me for it. I called customer support and told them the store employees got angry and ended up getting 3 months credited to my account. LOL.

In fact, it happened to my girlfriend just the other day. It was at a best buy (of course) store security tried to detain her...I was with her and I told them to fuck off and we left.....especially since the fake ass loss prevention faggots can't legally detain you. I left my business card and told them if they wanted to call the cops they have my number. Cops called and explained the situation to them and they could really care less. They thanked us for being honest, but said next time just let it be.

I also told the cop we are in a small claims court battle with that very same store and he said he would testify for us if he needed too...lol
 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
Dude if this happens all the time to you, it's something you are doing.

Also it's the lamest excuse in the book to not pay a bill you get monthly because of not getting a statement.
 

rockyct

Diamond Member
Jun 23, 2001
6,656
32
91
I think in general what happens in these cases is that these managers are arrogant assholes who believe they are perfect. When you show them such a big mistake, the easier explanation for them is to blame the customer and not themselves because they are perfect of course.
 
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