Originally posted by: jrichrds
Originally posted by: MuseYeah, I did. Thing is, it wasn't worth it for me to drive 12 miles and spend a good hour or more to fetch it. I just figured I'd take my chances and go in two months on my regular trip.
Beats me why you were so upset they initially didn't have it for you then.
The responsibility still lies with you for losing the card, and then expecting a store to hold it for you for 2 months until it's convenient for you to pick it up.
Originally posted by: jck8r
Originally posted by: LIVAN
2 months is a long time for people to keep your card. It seems to me if you waited two months to go get it, it must not be tht important to you so why should they treat it as something important. I think it's a testament to Costco that they actually found it.
Irresponsible to just leave people with your card.
Originally posted by: popeye44
I may start buying my hard drives there as I seem to break drives about 3 days after that 1 year warranty most drive companies have.
Originally posted by: drx9175l
After reading most of this thread I dedcided to try and return it. I still have the receipt, manual and cables. The box was the only thing missing. I carted the it up to the return desk and handed the gal my receipt. She looked at the purchase date and told me there was no way I could return an item this old. I asked about their lifetime customer satisfaction program and she snickered something about how they'd go out of business if that was true. She then pointed me to a large sign behind the counter that basicly said that returns are to be made within 30 days and only with all the original item, box included. So, apparently this deal is YMMV. I will call the other three local Costco locations to ask what their return policys are.
*edit* This was at the Aloha, OR store.
Yeah, you're right. But dig: If I hadn't made a scene and been insistent, I wouldn't have come home with my card and I would have had to bug my bank for a new one, gotten it in the mail, gone through the trouble of resetting the PIN to one I can remember. So, it paid off. I wasn't that upset, really, but I made a scene because I'd been told it would be there for me and then they tried to brush me off without making an effort. It was the treatment by the hacks there that pissed me off, not the fact that I didn't have the card. You would have had to be there to see what I mean.
Originally posted by: bigfil
I had bought a first gen 5 disc dvd changer about 4 years ago from Costco.
Last year my daughter broke the changer and got a dvd stuck inside of it.
I still had the box but no receipt could be found.
I brought the item back to costco with my brother in law in tow.
They looked at the item, punched it into their computer and wala it showed up in their system.
Then they proceeded to count out cash much to my bro in laws and my own surprise.
They gave me $500+ cash that day for an item without a manual or wrap or anything for that matter in the box.
This is why I buy all my electronic items from them.
Hopefully they don't change their policy any time soon as I will remain faithful to costco until that happens.
Bigfil
Originally posted by: oogabooga
i <3 costco more than i did now
any one know if they really have a policy where all members can get free tire rotations?
Originally posted by: Adul
Originally posted by: oogabooga
i <3 costco more than i did now
any one know if they really have a policy where all members can get free tire rotations?
i believe that isn't offered any more. Tough for 4 bucks a tire you get a balance and rotation. still cheap
Originally posted by: Tsunami982
my friend heard about this... and just to test it this is what he did:
went to vons and bought some bananas... let them sit in his car for a week (yeah i know its gross). took them to costco, and even though the dont even sell bananas, they refunded him the amount for a sack of assorted fruits (apparently the closest thing they had to bananas). he gave the money back and told them that it was an experiment. the cashier had a "WTF" kind of look and took the money back.
cant beat that kind of customer service.
i heard that costco doesnt actually keep track of what you buy exactly but rather keeps a running total. and if your total returns exceeds your total purchased they stop allowing returns and if you keep on doing it they cancel your membership. does anyone know if thats actually true? and if so has anyone been dumb enough to return more than theyve bought?
Originally posted by: kuangs168
so, after all these great word about costco returns, can you return opened cd/dvd/games etc if i said I dont like them or not working after few years?