- Apr 20, 2003
- 32,237
- 53
- 91
I was going to switch to Comcast and drop my Centurylink DSL service to try and save some money, but I cannot get my modem to get a signal. I even hooked it up outside before the splitter and no go. Comcast wants to charge me to send someone out, even if it's a problem with the line coming from the pole. :thumbsdown:
Here is the info from the modem:
Information
Standard Specification Compliant DOCSIS 2.0
Hardware Version V54.0
Software Version 0.0.6.13170
Startup Procedure
Status
Comment
Acquire Downstream Channel 555000000 Hz Locked
Connectivity State In Progress Us parameters acquired
Boot State In Progress Unknown
Security Enabled BPI
Downstream Channel
Lock Status Not Ready
Modulation 256QAM
Channel ID 1
Provisioned Rate ---
Symbol Rate 41879.195 Ksym/sec
Downstream Power -1.0 dBmV
SNR 39.0 dB
Upstream Channel
Lock Status Not Ready
Modulation 64QAM
Channel ID 2
Provisioned Rate ---
Symbol Rate 5120 Ksym/sec
Upstream Power 54.0 dBmV
Time Priority Description
1970-1-1 0:2:19 critical No Ranging Response received - T3 time-out
1970-1-1 0:2:43 critical Ranging Request Retries exhausted
1970-1-1 0:5:48 critical No Ranging Response received - T3 time-out
1970-1-1 0:6:10 critical Ranging Request Retries exhausted
1970-1-1 0:9:0 critical No Ranging Response received - T3 time-out
1970-1-1 0:9:15 critical Ranging Request Retries exhausted
1970-1-1 0:10:19 critical No Ranging Response received - T3 time-out
Here is the info from the modem:
Information
Standard Specification Compliant DOCSIS 2.0
Hardware Version V54.0
Software Version 0.0.6.13170
Startup Procedure
Status
Comment
Acquire Downstream Channel 555000000 Hz Locked
Connectivity State In Progress Us parameters acquired
Boot State In Progress Unknown
Security Enabled BPI
Downstream Channel
Lock Status Not Ready
Modulation 256QAM
Channel ID 1
Provisioned Rate ---
Symbol Rate 41879.195 Ksym/sec
Downstream Power -1.0 dBmV
SNR 39.0 dB
Upstream Channel
Lock Status Not Ready
Modulation 64QAM
Channel ID 2
Provisioned Rate ---
Symbol Rate 5120 Ksym/sec
Upstream Power 54.0 dBmV
Time Priority Description
1970-1-1 0:2:19 critical No Ranging Response received - T3 time-out
1970-1-1 0:2:43 critical Ranging Request Retries exhausted
1970-1-1 0:5:48 critical No Ranging Response received - T3 time-out
1970-1-1 0:6:10 critical Ranging Request Retries exhausted
1970-1-1 0:9:0 critical No Ranging Response received - T3 time-out
1970-1-1 0:9:15 critical Ranging Request Retries exhausted
1970-1-1 0:10:19 critical No Ranging Response received - T3 time-out
Last edited: