Cox Internet and Virus popup

[dang92116]

A few months ago I had my parents computer hooked up to my router (Belkin f5d8235-4 v2) with a Ethernet cable. Both my computer and theirs were connected to the router. I had my parents computer at my place because it had viruses. I told them it was like a 14yr old boys computer, but no p*rn!

As I was working on their computer I got a popup on my computer from Cox saying there was a specific virus on my computer. (they were seeing my parents computer on the network I would guess) I Do Not have any software from Cox on my computer. So the question I have is how they would be able to send me a message through my router firewall and Microsoft's windows 7 firewall, and what can I do so they can't do that again? BTW remote access is turned off on my computer.

thanks for your time!

 

[nsafreak]

If it was a browser popup, which I'm guessing it was, then it was likely a DNS redirect from Cox to let you know about the virus. If you don't want them to be able to do that again then you could use another set of DNS servers like Google's open servers or OpenDNS.

 

[dang92116]

Just out of curiosity if they can tell I have a Virus on my network, what else can they see on my computer? Was the Virus doing something on the network, or did they see it on the computer? I have always thought I was being "safe" on the computer(privacy, virus scans, etc) now I have to wonder.

 

[JackMDS]

Hmm... What the Pop-Up suggested to do??

 

[VirtualLarry]

Many (Most? All?) ISPs have some very deep packet-inspection and packet-injection technology these days. They analyzed your packets and found traces of a virus, and then injected a pop-up into your web browser while you were browsing the internet.

 

[XLer8]

Most likely botnet or like network activity was detected/complained about. as for the message, its a redirect as suggested before. Allot of ISPs have http caching and could redirect as you'd so in Proxy. Nobodies intruding so no worries.