Question CPU and motherboard for Dell T5820

jamesdsimone

Senior member
Dec 21, 2015
767
206
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Got to getting my Dell T5820 up and running. I out fitted it with a W-2145 and 4x16gb SK Hynix Supermicron PC2666 ECC DDR4. But when I booted it up I got no POST screen no video nothing except the fans spinning up. I have read that different MB part numbers only support certain CPU's. Of course Dell makes no mention of that which is one of many reasons I hate Dell. I found this guide.


The problem is my MB part number doesn't match any of those listed. Anyone have any knowledge about this. Dell's website is less than useless.
 

Shmee

Memory & Storage, Graphics Cards Mod Elite Member
Super Moderator
Sep 13, 2008
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Any bent pins? Try to clear CMOS? Also what GPU are you using? If I were you, I would return it to the seller if you cannot get it working.
 

jamesdsimone

Senior member
Dec 21, 2015
767
206
116
Any bent pins? Try to clear CMOS? Also what GPU are you using? If I were you, I would return it to the seller if you cannot get it working.
I'd have to pull the CPU. I tried 2 different Quadro 2000's. I'd have to look at the cards to give you an exact model. I'll try clearing the CMOS. I only payed 130.00 for it. Between shipping and the time and effort of returning it it would be barely worth it.
 

Steltek

Diamond Member
Mar 29, 2001
3,053
759
136
What is the part number on the motherboard? It should be on a white sticker on the edge of the motherboard.

If it isn't either X8DXD or 02KVM (which is what you need to use that processor), you can get a replacement T5820 motherboard that supports your processor on eBay for about $40
 
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jamesdsimone

Senior member
Dec 21, 2015
767
206
116
What is the part number on the motherboard? It should be on a white sticker on the edge of the motherboard.

If it isn't either X8DXD or 02KVM (which is what you need to use that processor), you can get a replacement T5820 motherboard that supports your processor on eBay for about $40
It's X30MX. Any idea which CPU's I can use? There is zero information on Dell's website. It will be a lot easier to change the CPU than the motherboard. I changed the CMOS battery still no POST/video. I can get a new CPU just want to be sure that's the problem.
 

Steltek

Diamond Member
Mar 29, 2001
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759
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I came across a Geekbench score for a tested Dell Precision 5820 here. It shows the tested system configuration has motherboard model 0X30MX with a Xeon W-2255 10-core CPU installed.

As a result, I feel it is safe to presume that your system board likely only supports W-22XX series Xeon processors. A used W-2235 6-core will set you back $110+tax on eBay, with the 8-core W-2245 running close to $300.00 for the CPU alone. The 10-core W-2255 will set you back $400-$500. Those Xeons aren't worth the price in my opinion (i.e. the 8-core W-2245 is approximately performance equivalent to a 6-core Ryzen 5-5500).

Since you already have a CPU, a motherboard swap at $40 would thus be far more cost efficient. There is a video on Dell's 5820 service page here showing how to swap the motherboard.

Additionally, if there is still a Dell service tag sticker on the case, you could enter it at Dell's 5820 support site here by clicking on the blue button to get the original configuration of that system as it was shipped by Dell. This would probably include the original CPU that was installed in it (which, I suspect, will be some form of W-22XX processor).

Have you checked the system diagnostic lights per the preboot blinking power button assement shown here? If it is a CPU issue, power button will probably blink 2 amber, 1 white.
 
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jamesdsimone

Senior member
Dec 21, 2015
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As a result, I feel it is safe to presume that your system board likely only supports W-22XX series Xeon processors. A used W-2235 6-core will set you back $110+tax on eBay, with the 8-core W-2245 running close to $300.00 for the CPU alone. The 10-core W-2255 will set you back $400-$500. Those Xeons aren't worth the price in my opinion (i.e. the 8-core W-2245 is approximately performance equivalent to a 6-core Ryzen 5-5500).
I have been looking around. You are right. Looks like the motherboard takes the W-22xx Xeon's. Kind of annoyed with the seller not indicating that in their listing. The W-22xx's are way over priced. I'm not paying 300.00+ for an outdated CPU. 40USD is about right for a used Xeon. Kind of defeats the purpose of tinkering with budget systems. The seller probably pulled the CPU and listed it separately for 300-400 dollars. I already messaged them for a replacement board.
 
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Steltek

Diamond Member
Mar 29, 2001
3,053
759
136
I have been looking around. You are right. Looks like the motherboard takes the W-22xx Xeon's. Kind of annoyed with the seller not indicating that in their listing. The W-22xx's are way over priced. I'm not paying 300.00+ for an outdated CPU. 40USD is about right for a used Xeon. Kind of defeats the purpose of tinkering with budget systems. The seller probably pulled the CPU and listed it separately for 300-400 dollars. I already messaged them for a replacement board.

A large majority of the people selling refurb Dell workstations probably have no clue that Dell restricts CPU changes on those machines to certain motherboards. So, it is always a buyer beware situation with Dell Precisions.

Dell could almost certainly easily support additional CPUs with a simple BIOS update (i.e. there probably isn't enough TDP difference at the socket between the W-21XX and W-22XX to make a difference); however, if they did that, then Dell wouldn't have the opportunity to screw customers over by forcing them to buy a whole new workstation.
 
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jamesdsimone

Senior member
Dec 21, 2015
767
206
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Dell could almost certainly easily support additional CPUs with a simple BIOS update (i.e. there probably isn't enough TDP difference at the socket between the W-21XX and W-22XX to make a difference); however, if they did that, then Dell wouldn't have the opportunity to screw customers over by forcing them to buy a whole new workstation.
I've played with Dell/HP/Lenovo. Lenovo is by far the best. They use a proprietary PS but you can get up to 900w with 2 8 pin PCIe connectors. HP is pretty good, the biggest pain is they use a proprietary 5 pin CPU fan header which makes upgrading the CPU cooler a pain. PS's are ok and there are cables so you can use a standard ATX PS if you want. Then there are Dell's which have crap like limiting which CPU's you can use. I checked before buying and their CPU compatibility list makes no mention of it.
 

Steltek

Diamond Member
Mar 29, 2001
3,053
759
136
I've played with Dell/HP/Lenovo. Lenovo is by far the best. They use a proprietary PS but you can get up to 900w with 2 8 pin PCIe connectors. HP is pretty good, the biggest pain is they use a proprietary 5 pin CPU fan header which makes upgrading the CPU cooler a pain. PS's are ok and there are cables so you can use a standard ATX PS if you want. Then there are Dell's which have crap like limiting which CPU's you can use. I checked before buying and their CPU compatibility list makes no mention of it.

I believe you can also get a 900 watt PSU module for your 5820 if you ever need it for a high end GPU. Best thing to do with purchasing refurb Dell systems is to get the Dell service tag from the system seller before purchase so you know precisely what you are getting.

Personally, I won't touch HP enterprise stuff anymore on principle since they required overpriced system support contracts to simply do BIOS updates on some equipment. I'd have paid a reasonable fee, but HPE's definition of reasonable wasn't even in the same planetary system with my definition so away it went.
 

jamesdsimone

Senior member
Dec 21, 2015
767
206
116
I believe you can also get a 900 watt PSU module for your 5820 if you ever need it for a high end GPU. Best thing to do with purchasing refurb Dell systems is to get the Dell service tag from the system seller before purchase so you know precisely what you are getting.

Personally, I won't touch HP enterprise stuff anymore on principle since they required overpriced system support contracts to simply do BIOS updates on some equipment. I'd have paid a reasonable fee, but HPE's definition of reasonable wasn't even in the same planetary system with my definition so away it went.
The one I got has a 925w power supply with 2 PCIe 8 pin that I made sure of. I just didn't know about this idiotic CPU issue. I certainly would not buy any of these new. I never expected any support from HP so it wasn't a consideration.
 
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