Creating dead pixels?

[Matthias99]

Originally posted by: 003
ONE replacement won't do anything to the price.

"No single raindrop believes it is to blame for the flood."
--Anonymous

The "victimless crime" argument will not carry much weight around here.

If you want a zero-dead-pixel return policy, find a store or seller that will offer you one. Dell, for instance, allows you to return or exchange any item for up to 30 days, no questions asked.

Has anybody found LG's website? I still can't find it.

The company is "LG Phillips": link.

 

[SonicIce]

can't you get it returned even if there is at least 1 if its in the center?

 

[Matthias99]

Originally posted by: SonicIce
can't you get it returned even if there is at least 1 if its in the center?

Depends on the manufacturer of the monitor and the store who sold it to you.

The VESA guidelines (which are close to what Newegg uses) are something like 3 dead pixels within a certain radius, or 8 on the whole screen, or some smaller number of stuck pixels.

 

[xtknight]

LG Philips LCD is a joint venture that produces TFT modules, while Philips and LG produce the LCD displays.

LG USA site (down now for me though): http://www.lgeus.com/

Dead pixel policies: http://www.behardware.com/articles/519-6/lcd-screens-dead-pixels.html

 

[Shmalls]

Originally posted by: WaTaGuMp

Originally posted by: JMWarren
Turn off LCD. Press hard on a spot of it. Turn on LCD. You should have dead pixels. This also works to remove dead pixels.

Don't buy from a place if you don't like the policy.

I have also used this method and had it work just fine to FIX a stuck pixel.

does this work for "dead" pixels (black) or "stuck" (R, G, or B) or both?

 

[WaTaGuMp]

Originally posted by: Shmalls

Originally posted by: WaTaGuMp

Originally posted by: JMWarren
Turn off LCD. Press hard on a spot of it. Turn on LCD. You should have dead pixels. This also works to remove dead pixels.

Don't buy from a place if you don't like the policy.

I have also used this method and had it work just fine to FIX a stuck pixel.

does this work for "dead" pixels (black) or "stuck" (R, G, or B) or both?

For me it was a stuck pixel I had a red on white, I havent ever had a dead pixel to say it would work for those.

 

[Fardringle]

I'm sorry to carry this on but I really hate it when people do things like this. Dead/stuck pixels are a part of the LCD technology. If you don't want any dead pixels at all, either buy from a place that has a zero dead pixel policy, buy from a local retail shop where you can see the screen before you buy it, or don't buy an LCD. It's as simple as that. Don't try to scam the company (and the rest of us through higher prices) just because you don't like the return policy that you AGREE to when you make the purchase.


To show how silly the OP's request is, let me put it another way:

"I'm buying a car from a dealership that has a policy that a few tiny scratches in the paint job aren't enough to warrant a full refund of the purchase price of the car. So if I get one that has a microscopic scratch in a place I'll never see it, is it OK to key the doors and stab the tires with a knife so that it will meet the dealership's return policy?"

 

[Madellga]

Originally posted by: Fardringle
I'm sorry to carry this on but I really hate it when people do things like this. Dead/stuck pixels are a part of the LCD technology. If you don't want any dead pixels at all, either buy from a place that has a zero dead pixel policy, buy from a local retail shop where you can see the screen before you buy it, or don't buy an LCD. It's as simple as that. Don't try to scam the company (and the rest of us through higher prices) just because you don't like the return policy that you AGREE to when you make the purchase.


To show how silly the OP's request is, let me put it another way:

"I'm buying a car from a dealership that has a policy that a few tiny scratches in the paint job aren't enough to warrant a full refund of the purchase price of the car. So if I get one that has a microscopic scratch in a place I'll never see it, is it OK to key the doors and stab the tires with a knife so that it will meet the dealership's return policy?"

Poor example. A minor scratch on the paint is cosmetic. The equivalent would be a knocking sound on the engine. It is working, but not as it should be.....

I bought 3 LCD's up to date.
1) NEC 1760NX - good one but had a red pixel near the center. I didn't try to return it (I thought the store would not accept it). Normal usage was OK, but I hated it. Sold later on ebay for a decent price.

For my second and third purchase, I went Dell to the reasons mentioned above (return/exchange policy)
2) Dell 1905FP - no dead pixels - just normal ghosting on games.
3) Dell 2405FPW - no dead pixels - no other issues.

I agree that buying a LCD screen with dead pixels sucks. It costs too much and should be perfect. Better to buy from Dell or any store with good return policy.

My recommendation is: don't buy from Newegg if you don't like the return policy.
This is part of the contract you signed when you bought it. They didn't point a gun to you, did they?

To screw it up so you can return is illegal and immoral.:thumbsdown:

 

[Golgatha]

Originally posted by: JBT
ban

 

[Golgatha]

Originally posted by: 003
Dude, I'm sorry if I offended you, but I am being serious. I have a cheap LCD that I use on a second system, and it has a pixel that is stuck green right smack dab in the middle. It drives me nuts, and I don't want to deal with them on the $500+ LCD I just ordered. Is that to hard to understand? Not only that, but newegg's policy is a bit unfair, as most manufacturers have a 4 or 5 dead pixel policy. (some even have a zero policy)

Then don't order from Newegg...

 

[ArchAngel777]

I certainly don't think it is right to break and item willfully. However, with that said, I don't think the arguement of "Your driving the price up for us!" really holds any water. For instance, returning items to Dell is what everyone is condoning right now... But doing that increases the cost of Dell's products... So, you are just trading one E-retailer for another as far as damages go. Both DELL and NEWEGG are popular here and if either one of them is going to have to increase their cost from shady customers... So, I guess I don't support the "return to Dell if you don't like it" attitude. Unless your purchase is absolutely terrible, then I see no reason anyone should be returning anything. Very little is perfect in life, learn to deal with it.

 

[iRONic]

Originally posted by: 003
I ordered an LCD from newegg.com, and their dead pixel replacement policy is 8 or more only. Since I am a perfectionist, I will not stand for a single dead pixel. So my question is, if when I receive this LCD, and it has 1 or 2 dead pixels, is there any way that I would be able to create more dead pixles so newegg would replace it for free and not charge me a 15% restocking fee? I bet this has never been asked before

I just PM'd this post to 'NeweggSupport'.

Perhaps they'll contact you.

 

[Matthias99]

Originally posted by: ArchAngel777
I certainly don't think it is right to break and item willfully. However, with that said, I don't think the arguement of "Your driving the price up for us!" really holds any water. For instance, returning items to Dell is what everyone is condoning right now... But doing that increases the cost of Dell's products... So, you are just trading one E-retailer for another as far as damages go. Both DELL and NEWEGG are popular here and if either one of them is going to have to increase their cost from shady customers... So, I guess I don't support the "return to Dell if you don't like it" attitude. Unless your purchase is absolutely terrible, then I see no reason anyone should be returning anything. Very little is perfect in life, learn to deal with it.

Dell offers a 30-day no-questions-asked money back guarantee (and has done so for many years.) The costs of that policy are already reflected in their pricing.

When a company offers a more limited warranty, they should expect fewer returns. In that case, returning items when you really shouldn't increases that company's costs unexpectedly. If you believe that this factor does not have an affect on pricing (just as shoplifting affects retail pricing and profit margins), you are simply deluding yourself.

 

[openwheelformula1]

my opinion, just don't buy from Newegg. Buy from Costco lol.

 

[003]

Originally posted by: iRONic

Originally posted by: 003
I ordered an LCD from newegg.com, and their dead pixel replacement policy is 8 or more only. Since I am a perfectionist, I will not stand for a single dead pixel. So my question is, if when I receive this LCD, and it has 1 or 2 dead pixels, is there any way that I would be able to create more dead pixles so newegg would replace it for free and not charge me a 15% restocking fee? I bet this has never been asked before

I just PM'd this post to 'NeweggSupport'.

Perhaps they'll contact you.

Thanks a lot, you saved me the trouble of doing it. It's not like I cant replace it if it has 1 or 2 dead pixels, I would just have to pay a 15% restocking fee. I just don't understand people like you. If you think that what I was asking is wrong, thats just fine. You don't have to do it. But PMing it to "NeweggSupport"? Do you call the cops if you hear that somebody owns or has smoked marijuana? (which I don't do)

 

[Matthias99]

Originally posted by: 003
Thanks a lot, you saved me the trouble of doing it. It's not like I cant replace it if it has 1 or 2 dead pixels, I would just have to pay a 15% restocking fee. I just don't understand people like you. If you think that what I was asking is wrong, thats just fine. You don't have to do it. But PMing it to "NeweggSupport"?

You asked for advice on committing warranty fraud. This drives up prices for everyone (regardless of what you think), and so anyone who buys things from Newegg has a vested interest in discouraging it. I don't want to pay for your greediness.

 

[iRONic]

Originally posted by: 003

Thanks a lot, you saved me the trouble of doing it. It's not like I cant replace it if it has 1 or 2 dead pixels, I would just have to pay a 15% restocking fee. I just don't understand people like you. If you think that what I was asking is wrong, thats just fine. You don't have to do it. But PMing it to "NeweggSupport"? Do you call the cops if you hear that somebody owns or has smoked marijuana? (which I don't do)

Grow up, kid. What you're advocating drives the price up on hardware *I* purchase.

Buy the display somewhere else if you don't agree with Newegg's return policy.

 

[Zstream]

Originally posted by: 003
I ordered an LCD from newegg.com, and their dead pixel replacement policy is 8 or more only. Since I am a perfectionist, I will not stand for a single dead pixel. So my question is, if when I receive this LCD, and it has 1 or 2 dead pixels, is there any way that I would be able to create more dead pixles so newegg would replace it for free and not charge me a 15% restocking fee? I bet this has never been asked before

You could also use the PSP fix which people created to help with the dead pixel problem. It was about a 30% success rate according to the forums.

 

[SPARTAN VI]

A friendly call to newegg's customer support can alleviate most issues.

My father ordered incompatible hardware about two years ago, he was furious when newegg charged him $50.00 to return the items. He bit the bullet as he just wanted a working PC. He spoke to their customer support, and they gave him the run around. 6 months later, I posted a nice review on resellerratings.com a "Very Satisfied" review about my other experiences, but mentioned my father's experience. Got an email, then a call from Jason, and they gave my father $60.00 credit on his next purchase! I never asked for the credit, I didn't really care anymore. But they did it anyway.

Maybe this is an exception. But it was still a customer error that newegg covered.

 

[003]

Originally posted by: iRONic

What you're advocating drives the price up on hardware *I* purchase.

Unless your specs are outdated, you've got a Dell 2405FPW, which last I checked, was not an "LG L2000C". Smoking marijuana drives the up the price of tobacco, in the sense that if there was no marijuana, the people would probably be smoking tobacco, which would increase the supply and demand, and lower the prices.

Originally posted by: Zstream

Originally posted by: 003
I ordered an LCD from newegg.com, and their dead pixel replacement policy is 8 or more only. Since I am a perfectionist, I will not stand for a single dead pixel. So my question is, if when I receive this LCD, and it has 1 or 2 dead pixels, is there any way that I would be able to create more dead pixles so newegg would replace it for free and not charge me a 15% restocking fee? I bet this has never been asked before

You could also use the PSP fix which people created to help with the dead pixel problem. It was about a 30% success rate according to the forums.

What is the PSP fix? I'm sorry, I don't own any game consoles.

 

[iRONic]

Originally posted by: 003
Unless your specs are outdated, you've got a Dell 2405FPW, which last I checked, was not an "LG L2000C". Smoking marijuana drives the up the price of tobacco, in the sense that if there was no marijuana, the people would probably be smoking tobacco, which would increase the supply and demand, and lower the prices.

You're stoned right now, aren't you?

What I said was, "What you're advocating drives the price up on hardware *I* purchase." meaning the hardware that I purchase from *Newegg* since that's who you are trying to scam. I buy several thousand dollars of products from them every year.

However, I bought my 2405FPW from Dell, as their return policy is good enough that I wouldn't have to be an unethical moron to return it if it didn't meet my standards.

Again, grow up. Stop trying to defend the undefensible, kid.

 

[Zstream]

Screen Fix

 

[ArchAngel777]

Originally posted by: Matthias99

Originally posted by: ArchAngel777
I certainly don't think it is right to break and item willfully. However, with that said, I don't think the arguement of "Your driving the price up for us!" really holds any water. For instance, returning items to Dell is what everyone is condoning right now... But doing that increases the cost of Dell's products... So, you are just trading one E-retailer for another as far as damages go. Both DELL and NEWEGG are popular here and if either one of them is going to have to increase their cost from shady customers... So, I guess I don't support the "return to Dell if you don't like it" attitude. Unless your purchase is absolutely terrible, then I see no reason anyone should be returning anything. Very little is perfect in life, learn to deal with it.

Dell offers a 30-day no-questions-asked money back guarantee (and has done so for many years.) The costs of that policy are already reflected in their pricing.

When a company offers a more limited warranty, they should expect fewer returns. In that case, returning items when you really shouldn't increases that company's costs unexpectedly. If you believe that this factor does not have an affect on pricing (just as shoplifting affects retail pricing and profit margins), you are simply deluding yourself.

No, rather, you are deluding yourself if you believe that routing everyone who is going to scam NEWEGG to DELL somehow doesn't create a problem? That alone is laughable.

So if we are taking normal stastics here, you are right, that DELL does factor into it prices a bit more for returns. It certainly doesn't factor it in MUCH more than a limited warranty. I mean, you are certainly not paying a 15% premium through DELL for the sole purpose of the 30 day garentee, that is absurd to even suggest.

So again, routing every scammer from NEWEGG to DELL solves exactily what problem? And wasn't it you who said every rain drop contributes to the flood? So, every customer who moves from NEWEGG to DELL for the scamming just increases DELL's cost to do business. Since AT both uses DELL and NEWEGG quite a bit, were screwed either way.

So, while I agree that moving from NEWEGG TO DELL does in fact decrease (somewhat) the damage (due to them factoring in a high return rate), it doesn't eliminate it. Therefore the consequences of routing everyone from NEWEGG to DELL are reduced, but they are not eliminated.

 

[003]

Ok I have to admit -- you've got me here. You are correct, the price will undoubtably go up on newegg's products. Mabey 1 or 2 cents, if even that. I'm sure that puts a huge dent in the wallet of somebody who buys several thousand dollars worth of products every year from newegg. Unfortunately, I doubt my income is as high as yours, as I don't spend nearly that much money on my PC every year (except the few years when I have to buy a whole new PC). The few times I do make a large purchase from newegg, I expect the items I purchase are not defective.

A dead pixel on an LCD is in fact a defect, however as stated on these forums, the price of LCDs would basicly double if the manufacturer had to inspect each one for dead pixels, and discard the ones that have them. When I spend over half a grand on a new monitor, I expect that the least newegg could do is ensure there is nothing wrong with it, or at least have a 0 dead pixel policy. I would buy from dell, if they even carried the L2000C, which they do not. You keep saying to buy elsewhere, and I would, except for the fact that almost everywhere else has a similar policy, and their prices are higher to boot. Newegg ships very fast, and has a rather painless RMA policy, this is why I ususally buy from them. Their dead pixel poicy however is below average. This is all I have to say on this topic. I am sorry if my high standard for LCDs, and my dislike for newegg's below average dead pixel policy has bothered you.

 

[ArchAngel777]

Originally posted by: 003
Ok I have to admit -- you've got me here. You are correct, the price will undoubtably go up on newegg's products. Mabey 1 or 2 cents, if even that. I'm sure that puts a huge dent in the wallet of somebody who buys several thousand dollars worth of products every year from newegg. Unfortunately, I doubt my income is as high as yours, as I don't spend nearly that much money on my PC every year (except the few years when I have to buy a whole new PC). The few times I do make a large purchase from newegg, I expect the items I purchase are not defective.

A dead pixel on an LCD is in fact a defect, however as stated on these forums, the price of LCDs would basicly double if the manufacturer had to inspect each one for dead pixels, and discard the ones that have them. When I spend over half a grand on a new monitor, I expect that the least newegg could do is ensure there is nothing wrong with it, or at least have a 0 dead pixel policy. I would buy from dell, if they even carried the L2000C, which they do not. You keep saying to buy elsewhere, and I would, except for the fact that almost everywhere else has a similar policy, and their prices are higher to boot. Newegg ships very fast, and has a rather painless RMA policy, this is why I ususally buy from them. Their dead pixel poicy however is below average. This is all I have to say on this topic. I am sorry if my high standard for LCDs, and my dislike for newegg's below average dead pixel policy has bothered you.

Here is the problem and the crime you have commited. You ordered from NewEgg, which set the price of that item based on probable returns. Their quality of service is tied to their price... Now, you are expecting the service of DELL for the price of NewEgg. So you are steeling. If you wanted the service that DELL has, you should have ordered from them.