Seeing that they were back in stock on Sunday, I took a chance and placed an order with staples.com, adding a needed office supply to get the combined order well over $50. Called CSR on Sunday to PM, who claimed that my order was not yet in the system, and suggested I call back Monday to PM, as they would not be able to verify.
Called this morning, and spoke with Amanda.
Me: I would like to PM an item on my order XXXXXXXXXX. The MP3 player, item 447792.
Amanda: "One moment please". Puts me on hold. "Corporate office says we cannot PM this item, as their web site says as supplies last, and they are no longer in stock."
Me: "When I placed the order yesterday, the item WAS in stock. Your CSR wouldn't PM, and suggested I call back today. Did you check their current inventory?"
Amanda: "No, because we cannot PM this item."
Me: "Okay, then cancel my order."
Amanda: "One moment please." Puts me on hold. "Just spoke with my supervisor. If we can verify stock, then we will PM." Puts me on hold. "Okay, will PM $29.99, but add the $5.XX shipping. Total is $30.54."
Me: "Thank you very much."