Originally posted by: dbleoslow
I don't know if I'd call it a bait and switch. I'm sure they'd just claim a typo and somewhere on the site it says they aren't responsible for typos. Then again, I'd like to see Dell take a hit on these in the name of customer service.
Originally posted by: chuckey
Well, the description was:
Get a refurbished Dell 2405FPW Wide Angle Flat Panel for only $428 while supplies last (this in bold print)
20.1-inch, Wide Aspect (16:9), Active Matrix TFT, Midnight Gray, 1680x1050 Pixels, 300 cd/m² Brightness, 600:1 Contrast Ratio, VGA / DVI-D / S-Video Connectors, 4 USB 2.0 Ports, 100 mm VESA Compliant
Special Offer! Supply Limited! 201 $428.00
Originally posted by: deepinya
So you only read the bold print?
*note to self, use bold print from now on in F/S/T forums*
Originally posted by: CyberZenn
While Dell has developed a (deserved) reputation for bait and switches lately (I have reported them to the BBB for one, myself), this is more of an error. I would imagine they have a clause somewhere in there terms of service that absolves them of responsibility in the event of typographical and technical errors.
Yup.Originally posted by: isekii
Originally posted by: dbleoslow
I don't know if I'd call it a bait and switch. I'm sure they'd just claim a typo and somewhere on the site it says they aren't responsible for typos. Then again, I'd like to see Dell take a hit on these in the name of customer service.
but they should've fixed it with the confirmation email atleast.
or contact us prior to filling the order.
when the initial email + confirmation tells me i'm getting a 2405. I want a 2405.
Originally posted by: sparhawk6
Just to let you guys know - what I did is I called them up today AFTER the 2005 was shipped. The indian guy then told me that once I received the 2005 I could ship it back and I would then be shipped a 2405 instead! WOW! I have a confirmation number for the phone call and everything so I think this will go through.
I hope I don't get some BS once this arrives like "well that guy shouldn't have told you that."
Originally posted by: tornadog
I would prefer that you guys not refer to the customer reps by their race/country, I am sure there are people on this forum that belong to these countries and they could easily feel offended by the disparaging remarks.
Thank you.
Originally posted by: jnmunsey
Geee, I wonder where all these "refurb" 2005 monitors are coming from...
Originally posted by: tornadog
I would prefer that you guys not refer to the customer reps by their race/country, I am sure there are people on this forum that belong to these countries and they could easily feel offended by the disparaging remarks.
Thank you.