[DEAD] 6800, 6800GT, 6800Ultra all 30% off @ CompUSA

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pxc

Platinum Member
May 2, 2002
2,001
0
0
Originally posted by: CherryBOMB
My Bankofamerica checking account is a PLATINUM,so with this there is Price Protection
I did not know that. I know I should read my T&C.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
10,121
126
Originally posted by: *daniel*
I found it funny after I got the deal I read someone in the HardOCP forum had emailed corporate or something

Oye. N00bs. That's like calling to confirm that you will be denied the deal.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
10,121
126
Originally posted by: HumblePie
well I just got off the phone with customer service after calling 1-800-crapusa (266-7872) and informed them of this illegal practice AFTER being told again they do not offer rain checks. I told them no where does it state in the ad limited quantities so I MUST be issued a raincheck or backorder for the item by the LAW in my state. I also had just got off the phone with the consumer watch group for texas and who's information can be found at this website

http://www.consumersunion.org/aboutcu/contact.htm#TX

I basically told them, yes you will issue me a back order. The item IS advertised for sale, even if it is listed out of stock, on your website. You Sunday ad says ALL PNY graphic cards will recieve a 30% discount for the duration of the advertisement. This got their attention and I got to speak with a CSR manager, for whatever it was worth. I recieved a Case nuber 1-75571539 for my trouble and was notified it will be resolved in 48 hours. If in 48 hours I have not recieved the card for the specified amount or a rain check I will be taking more drastic measures.

By the law this is deceptive advertising and bait&switch practices. If need be, I will show up on the doorstep with a lawyer and a cop ready to write a ticket to the store. Done it before and I'll do it again.

It's not my fault they neither wrote down limited stock/quanities/locations nor an exclusion for brand new products. Those that are rolling over on this issue should grow some back bone and show compusa they can't pull crap like this.

Cool! You have my best wishes in your endeavor. I unfortunately am not fully aware of the laws in my state, although I should be, but everything you state makes perfect sense to me.

I mean, it's not like CompUSA hasn't been known for pulling this kind of stuff before.. they used to be quite well-known for it.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
10,121
126
Originally posted by: lowenbotten
Originally posted by: HumblePie
Well to further this... I already filed an official complaint through my state's consumer protection website.

Be aware... the advertisement in the fine print does say stores in Abilene, Waco, and McAllen may or may not participate in advertisement specials. That is fine because I'm not living in those cities. This is wrong, illegal, and needs to be corrected.

Stop trying to sound so self-righteous and just say what you're really trying to do here...get a powerful, brand new graphics card for cheap. Get off your high horse. Of course, now everyone will jump down my throat because they want to get new cards at the cheap price also.

Well, I'm happy to see someone actually standing up for their rights for once. If you want to bend-over for the megacorps, then go ahead. But this isn't fraud, this isn't theft, this is simply trying to hold a company to their word, in accordance with the law. As compared to some of the other "hot deals" that I've seen, this one seems in no way shady or immoral at all. Just a lucky coincedence of timing, and a bit of apparent stupidity on the part of the seller.

In fact, if some of the stores actually have a stock of the cards in back, and they are claiming that they are "out of stock", and yet they are advertised for sale on their web sites and are in the computer, then the stores themselves are acting fraudulently/shady.

If someone was trying to double-dip on a rebate, or other such "deals" of questionable morality, then I could possibly see your point, but not in this case, and especially not with CompUSA's history of these sorts of things.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
10,121
126
Originally posted by: ofacto
Theres a disclaimer right in the ad at the bottom of the page "Product availability may vary in stores and online", can logically imply that what's available online may not be available instore. This is from the City of Industry CA Ad.

One might logically conclude from that, that the store should then issue a raincheck for an item, at the sale price, if they are out of stock. Many states actually legally require that, unless there is a clear disclaimer posted. In this case, there was not, and it was a national advertisement.

Or do you agree with the troll, and think that stores should be allowed to "bait and switch" consumers, based on that phrase in the fine-print on their ads, in contradiction of state laws?
 

ZoNtO

Diamond Member
Sep 27, 2003
3,709
0
0
www.rileylovendale.com
Sorry guys, got this memo at work today (dated 7/1):

"The back page of the June 27 preprint indicates Save 30% on all PNY Graphics Cards.

There is a group of consumers circulating information via the Internet, telling gamers to come to CompUSA and demand that we do a prepay on a much anticipated, yet not released PNY graphics card. They are expecting us to offer them "30% OFF" a card that has not been shipped to retailers. The card in question has an expected retail of $399.99. Product that has not yet been shipped by a manufacturer may not ever be shipped. These consumers get very vocal and irate and say we are crooked! They have a list of sstores to go to and instructions on what to say to make the store honor the price. DO NOT HONOR THE 30% OFF ON NOT RELEASED PNY CARDS TO ANYONE.

Our low price commitment covers all new factory sealed products of the same brand and model number that are available, and in stock at any local retail store. Our commitment does not apply to Internet offers or any one-of-a-kind or other ilmited-quantity offers, discontinued or close-out items, refurbished products, trade-in sales or special financing.

This offer on PNY Graphics cards is meant to clear out our inventory. Prepaids have been done in several stores and this practice must stop immediately."

I don't know if posting memos is "policy" or not, but in this case I felt that it would be fair to inform everyone of this memo just to avoid further "irateness" or wasted time. Good luck to those that got the prepays in before, I don't know how those will work out! BTW, I'm not an "alledged" employee as some tomfool posted before either....

Have a great day!
 

Zerilos

Member
May 7, 2003
146
0
0
UGGGH

The compusa near me had them on WEDNESDAY according to this guy I talked to on the phone. He says they will do a raincheck though, so I'm going to head over there and give it a shot
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
10,121
126
Originally posted by: ZoNtO
Sorry guys, got this memo at work today (dated 7/1):

"The back page of the June 27 preprint indicates Save 30% on all PNY Graphics Cards.

Why do they call it "pre-print, instead of "sales circular", since the circular was already printed and in active distribution at the time that memo was (allegedly) written?

Originally posted by: ZoNtO
There is a group of consumers circulating information via the Internet, telling gamers to come to CompUSA and demand that we do a prepay on a much anticipated, yet not released PNY graphics card.

Specifically "gamers", and not "customers"?

Btw, as documented in some threads on other messageboards, CompUSA had taken online orders for those "not released" cards, even before that discounted sales circular. (Eg. at full price.)

Someone also reported in this thread that a manager offered to do a pre-pay, but only for full price, even though the current sales circular clearly stated a discount. That's straight-up bait-and-switch.

Originally posted by: ZoNtO
They are expecting us to offer them "30% OFF" a card that has not been shipped to retailers.

Someone reported seeing the actual cards sitting in the back room of their store. As was reported in this thread, anticipated arrival of the cards was on 7/1, so that shouldn't be surprising to see them. If that's true, then that clause in the memo is false.

Originally posted by: ZoNtO
The card in question has an expected retail of $399.99. Product that has not yet been shipped by a manufacturer may not ever be shipped.

Again, (apparently) false.

Originally posted by: ZoNtO
These consumers get very vocal and irate and say we are crooked! They have a list of sstores to go to and instructions on what to say to make the store honor the price.

Here's where I'm calling BS. That alleged "memo", looks like it was written by some teenager that posts to online 3D-gaming forums. That doesn't sound very "corporate" to me, at all. Especially with the spelling mistakes.

Originally posted by: ZoNtODO NOT HONOR THE 30% OFF ON NOT RELEASED PNY CARDS TO ANYONE.

Interesting, since they have already made the offer, and taken several people's money. If they were not to honor their advertised special, I think that that would be open to fines or lawsuits. Again, if that were a legitimate memo from "corp", I would think it would state to not take any more pre-pays, not to dis-honor existing ones. That just screams "fraud".

Originally posted by: ZoNtO
Our low price commitment covers all new factory sealed products of the same brand and model number that are available, and in stock at any local retail store. Our commitment does not apply to Internet offers or any one-of-a-kind or other ilmited-quantity offers, discontinued or close-out items, refurbished products, trade-in sales or special financing.

What does their "low price commitment", have to do with their advertised specials? This isn't price-matching, this is something that CompUSA themselves advertised. I don't see how that applies at all.

Originally posted by: ZoNtO
This offer on PNY Graphics cards is meant to clear out our inventory. Prepaids have been done in several stores and this practice must stop immediately."

Well, obviously. But CompUSA must have not thought ahead, about the possibilities here and the timing of their "old stock clearance" sale. The ad does say "all" PNY graphics cards, after all.

Originally posted by: ZoNtO
I don't know if posting memos is "policy" or not, but in this case I felt that it would be fair to inform everyone of this memo just to avoid further "irateness" or wasted time. Good luck to those that got the prepays in before, I don't know how those will work out! BTW, I'm not an "alledged" employee as some tomfool posted before either....

Have a great day!

Well, good luck. Hope you don't get fired for posting an internal corp. memo on an internet messageboard. Just don't tell anyone which store you work at, I guess.

(That is, if that was in fact an official memo, which I somehow highly doubt, myself. Unless it was written from the head office in Mexico, maybe that explains the spelling mistakes.)
 

CherryBOMB

Senior member
Nov 12, 2002
857
0
76
Originally posted by: VirtualLarry

(That is, if that was in fact an official memo, which I somehow highly doubt, myself. Unless it was written from the head office in Mexico, maybe that explains the spelling mistakes.)

It was an all day sunbaked AGAVE indussed desperate corprate IQ brainstorm Official MEMO
 
Mar 16, 2001
46
0
0
I tried the two local CompUSAs... neither have em! Oh well was worth a try.

And it was obviously aimed to clear out their old PNY cards, but if some got lucky, nice.

I think some of you guys are taking it a little far (wasting a lot of time for just a hundred bucks or so), but thats my opinion...
 

Malichite

Member
Feb 28, 2001
45
0
0
I am sorry guys I am not trying to be argumentative, but I am confused about this whole situation. First off the add that I have seen is very vague and specifies 30% off all PNY graphics cards during a certain period, but that implies only released/in stock graphics cards. I have seen many posts about other manufacturers, but I can't recall seeing anyone get a PNY 6800/GT/Ultra card yet. I understand that everyone wants to get in on the deal, but I think everyone knew this was a mistake and was only hoping to be able to exploit it. Doesn't seem fair to get irate and bash a retail company because some employees working at the company have made mistakes and issued prepays. I don't think you have any footing on this argument legally and YMMV as to whether you can convince a store employee otherwise.

Secondly I thought this has been tested before with other price mistakes on other graphics cards in the past (BestBuy comes to mind), but in the end they were NOT forced to honor this. In that case and the current instance of the BestBuy deals the sales were explicit and even brought up the fact they were $xxx below MSRP. It seems that you would have a stronger argument in those instances, but like I said with the old GF4 deal they were NOT forced to honor them.

Lastly just because they charged your card or accepted your cash doesn't mean you are guaranteed to get it. I have two experiences with this one before where they simply delayed shipping anything for 30 days and then issued an automatic refund. In one case I got a refund to my card and the other a corporate check that took 3 weeks to process when I paid cash! In deals that are limited print ads in a certain areas they may honor a mistake since they only lose a small amount, but it seems like in the days of the internet when any mistake is reported on all the forums and exploited by many more, they will try everything the can to avoid this MUCH larger loss.

I don't really expect to change anyone opinions and I hope those that ordered it already are able to get it, but please don't argue that you you ripped off because you didn't know before. Everyone major post of this deal has explicitly said YMMV. That is like trying to plead you didn't know cigarettes or too much fast food was bad for you. LOL.

Good Luck All! I had a chance to hit this deal and the BestBuy one before it, but I was too cheap to spend another $300 just to upgrade my 5900.

-Mali
 

ZoNtO

Diamond Member
Sep 27, 2003
3,709
0
0
www.rileylovendale.com
Originally posted by: VirtualLarry
Originally posted by: ZoNtO
Sorry guys, got this memo at work today (dated 7/1):

Why do they call it "pre-print, instead of "sales circular", since the circular was already printed and in active distribution at the time that memo was (allegedly) written?

Because that's how CompUSA does it. Some say potato, say potato, and why would what they call the ads have anything to do with it. Next rebuttle.


Specifically "gamers", and not "customers"?

Btw, as documented in some threads on other messageboards, CompUSA had taken online orders for those "not released" cards, even before that discounted sales circular. (Eg. at full price.)

Someone also reported in this thread that a manager offered to do a pre-pay, but only for full price, even though the current sales circular clearly stated a discount. That's straight-up bait-and-switch.

Online orders are preorders for those cards. Give me the name of one person that has received the card, and I'll shut up. BTW genius, you can go and preorder Doom III, but then if iD doesn't ship it does that mean bait and switch? Didn't think so... Just because it's in the system or available to preorder, doesn't mean that the company can pull things out of their butt and hand them to you. Thanks.


Someone reported seeing the actual cards sitting in the back room of their store. As was reported in this thread, anticipated arrival of the cards was on 7/1, so that shouldn't be surprising to see them. If that's true, then that clause in the memo is false.


Can't say that this is true or false, not my place. My store hasn't received them, but that's one store. Maybe others have... Anyway, the "anticipated arrival" of the cards was 7/1, then 7/3, then oh wait it doesn't matter cuz the 30% off ad is over. People hear something and put it down like it's proven fact, well I never heard anything about the "anticipated date", so show me that in print and I'll shut up.


Again, (apparently) false.


Again, (apparently) show me a real, physical card that's been shipped from CompUSA.com and I'll shut up.


Here's where I'm calling BS. That alleged "memo", looks like it was written by some teenager that posts to online 3D-gaming forums. That doesn't sound very "corporate" to me, at all. Especially with the spelling mistakes.


I'm a teenager. I post in online 3D-gaming forums, online FS/FT forums, online "Off Topic" forums, and online "Hot Deals" forums! Hell, I've posted even in an online "Motherboards" forum! Wowza! Do you honestly think that I have nothing better to do than think of fake memos that I can post online. The only reason I started posted here was to help people out because I work there. You can take that as you may virtuallarry, but I'm not a "virtualcompusaemployee".

BTW, the spelling mistakes are my own doing. Sometimes I don't give a rats if a few words are mispelled, I will not edit that post to reflect that. So tar and feather me...


Interesting, since they have already made the offer, and taken several people's money. If they were not to honor their advertised special, I think that that would be open to fines or lawsuits. Again, if that were a legitimate memo from "corp", I would think it would state to not take any more pre-pays, not to dis-honor existing ones. That just screams "fraud".


The memo was put out by Corporate. Corporate is not an entity that controls the actions of everyone employed by the company. Obviously the memo was put out on 7/1, which I stated and if you were intelligent you would realize that the memo was sent to remedy events that had already happened, ie the prepay of cards that were NOT supposed to be prepaid for. Usually you fix a problem after it's happened, not before. Next


What does their "low price commitment", have to do with their advertised specials? This isn't price-matching, this is something that CompUSA themselves advertised. I don't see how that applies at all.


If they were talking about pricematching, it would be called "Unmatched" which is also the installation and training program as well. Low price commitment isn't a specific term that is used all the time, so why read into it more than that. CompUSA tries to gives consumers good prices on their hardware, but I could see where some confusion would be drawn from that. Don't really know why that term was used, but later it describes prices and what those prices are honored on. Clearly "internet offers, etc.. *might* and I say *might* because I'm obviously just a stupid teenager that posts in online 3D-gaming forums, but it *might* mean the 6800 series of cards and any one of their associating statutes.


Well, obviously. But CompUSA must have not thought ahead, about the possibilities here and the timing of their "old stock clearance" sale. The ad does say "all" PNY graphics cards, after all.


Pardon everyone on the world for not being as intelligent as you are virtuallarry. Sometimes things happen that aren't foreseen. One time, when I was 16 years old, I got backed into by a big truck when I was doing my paper route, and it screwed up my door. Curse me and my hooligan ways! Who honestly drives and delivers papers in the morning when there are big, white trucks amiss?!?! I should have forseen that and stayed in my bed all day, cuz I just knew I was going to get hit!

Give me a break man, people make mistakes and other people take advantage of that and then cry when the mistakes are remedied. The old saying, "Let him who is without sin cast the first stone" comes to mind right now, because sometimes people make mistakes. If I could draw, I would do a little picture for you of a bunch of guys in suits crowded around a crystal ball flipping it off while the crystal ball itself shows a picture of thousands of gleeful consumers frolicking in a field with armfuls of pretty little 6800 cards. "Curse you "Tell us every possible thing that could go wrong with every item in the store and every word printed in the ad" crystal ball, CURSE YOU!!!!!!!!!!!!!"

NEXT!


Well, good luck. Hope you don't get fired for posting an internal corp. memo on an internet messageboard. Just don't tell anyone which store you work at, I guess.

(That is, if that was in fact an official memo, which I somehow highly doubt, myself. Unless it was written from the head office in Mexico, maybe that explains the spelling mistakes.)


You do NOT intimidate me with your wishes laced with sarcasm. I can't believe that some people sit here and try to argue with me for just trying to help you guys out. I tried to get the 6800 card as well, but I'm not going to obsess about it. It's a video card for Pete's sake. I don't even know you and you bash me like we're arch-enemies or I stole yo' girrrrrrrrrrrl! Get off of your pedestal and quit trying to demean me and the company because you think you're smarter than everyone. All I ever did was try and help people out with what I found out about the situation from my work, nothing more, nothing less. I wished the best of luck to the people with their prepays and also to show that the store's should now be aware of the fact that they are not supposed to do prepays on the 6800 cards in question. If you have a problem with that, so be it, but that's all it was, a simple attempt to be nice. Sometimes I wonder if you're the guy that came into work today wanted to return an opened copy of Windows XP home in the plastic "shell" that was obviously ripped open and telling me that it wasn't open and that not returning was "bull @#$%". Well, I'm not the one who puts forth the rules so don't take your frustrations of not getting in on the "deal" out on me.

Thank you and good night!

BTW, my name is Riley Lovendale and I work at store 262, CSR rep and proud of it. Oh yes, and I am a pimply-faced 18 year old that posts on 3D online-gaming forums. HEAT
 

CyrusT

Member
Mar 15, 2001
27
0
0
I got in on this. My card has reflected a hold for the amount of the pre-pay. Just happen to check this morning and there is no longer a hold. Looks to me like they are canceling pre-orders.
 

MangoTBG

Diamond Member
Apr 28, 2003
3,101
0
71
Originally posted by: abaez
So has anyone gone in today and seen the 6800's on the shelves?

I went in but they aren't on the shelves, nor do they have them in the back. I asked an associate to check for me but he knew they hadn't received them. I then asked if he could check on the computer for me and he did. He said that they've ordered 5 or 6 and that they are minus 1 (my order). I said thank you, and goodday. Apparently we are looking at a week or so for arrival. When my 14 days comes near am just going to speak to the manager and see if he'd be willing to swap out the 6800GT for a x800Pro since they are of equal value. We'll see what happens...


Remember not to yell/curse guys. Being nice is the only way they'll treat you the same!
 
Jul 6, 2004
31
0
0
Originally posted by: ZoNtO
Sorry guys, got this memo at work today (dated 7/1):

"The back page of the June 27 preprint indicates Save 30% on all PNY Graphics Cards.

There is a group of consumers circulating information via the Internet, telling gamers to come to CompUSA and demand that we do a prepay on a much anticipated, yet not released PNY graphics card. They are expecting us to offer them "30% OFF" a card that has not been shipped to retailers. The card in question has an expected retail of $399.99. Product that has not yet been shipped by a manufacturer may not ever be shipped. These consumers get very vocal and irate and say we are crooked! They have a list of sstores to go to and instructions on what to say to make the store honor the price. DO NOT HONOR THE 30% OFF ON NOT RELEASED PNY CARDS TO ANYONE.

Our low price commitment covers all new factory sealed products of the same brand and model number that are available, and in stock at any local retail store. Our commitment does not apply to Internet offers or any one-of-a-kind or other ilmited-quantity offers, discontinued or close-out items, refurbished products, trade-in sales or special financing.

This offer on PNY Graphics cards is meant to clear out our inventory. Prepaids have been done in several stores and this practice must stop immediately."

I don't know if posting memos is "policy" or not, but in this case I felt that it would be fair to inform everyone of this memo just to avoid further "irateness" or wasted time. Good luck to those that got the prepays in before, I don't know how those will work out! BTW, I'm not an "alledged" employee as some tomfool posted before either....

Have a great day!

I can confirm that this is authentic. I was one of the first to get in on the pre-order for the GT (6/27) and got a call Friday of last week (7/2) asking me to call the store. I thought the card had arrived, but instead I got the kid who sold me the card telling me they would have to cancel my order. After arguing with him for a few minutes I asked to talk to the manager on duty, and he practically read me the above note verbatim. Coudn't be a coincidence.

Anyway, I had a different manager (the g.m. in fact) ok my order personally, so I'm not about to cancel it after waiting this long. Just hope these babies arrive soon! Three of my nearby stores show "Sold Out" while another has had "Coming soon" for status, which doesn't say much.
 

HumblePie

Lifer
Oct 30, 2000
14,667
440
126
Well my case number with CompUSSR is still pending. Since I put in the complaint on Friday, the Phone Rep said it wouldn't be untill Tuesday before I recieved a response back. They got until the end of the day.

On a side note... They have strictly made the card a Web Only item. From talking with another Phone Rep, NO STORES will get them in the future. Any cards that they will receive will only be sold through the web. This is because the store ads do list on the bottom that offers may or may not apply to the web. This is the loophole they are trying to use and cover their butts.

Oh and Zonto, don't ever use that line about let the person without sin cast the first stone. That's the worst, most sanctimonious piece of crap line. Look, you make a mistake you deal with the consequences. I do, and everyone else does. What makes CompUSSR so special they don't have to deal with mistakes they made? If I walk into a Vegas Casino and place a big for my life savings and lose, that's clearly a mistake. Do you think me saying that stupid line is going to keep them from collecting on me? No. They made a gamble and losed, now it's time to anti up.
 

tnguyen88

Senior member
Nov 25, 2002
216
0
0
I still haven't heard anything from the CompUSA that I ordered from. I even gave them a call last Friday to check and see if they had recieved any 6800s and wasn't told anything about my order being cancelled. I told the rep that I had placed a prebuy. I'm keeping my fingers crossed...
 
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