Originally posted by: Cybordolphin
My experience has been lately... that you will receive a card in the mail with some lame a$$ excuse why they are declining your rebate. When you call them, they get off the phone and quickly come back on and say everything is now fine, they "fixed" the problem.
It is complete BS as they know the odds of anyone actually calling them on it are slim. It is a ploy to try to get out of paying the rebates. It will all likely stop soon.. as they are obviously defrauding the public with these rebates these days. Someone will step up to the plate and pass some new laws with regard to rebates. It is way past due.
I generally just wait for my card to come in the mail with the lame excuse as to why the rebate can not be honored, then make my phone call to play their game. It is a hassle for sure. I might try going to the website and taking care of several at a time via emails.
I finally emailed them and got the "we've experienced technical difficulties with that rebate promotion, you should hear about the status of your rebate in the next 30 days" response. NOW...they're getting better than just saying it's invalid....now they string you along for another month, maybe you'll forget about it...or...wait another 30 days to make the rebate valid, then say it could take 6 - 8 weeks to process...gives them a little more interest on the "float" as they hold onto our money longer.