My wife is the prime user on this, as I use my custom rig for my stuff, and don't really need a laptop. Her ancient Dell laptop died last week (backlight on the display went out), and it's not worth it to fix that, since I think it was built with vacuum tubes. Anyway, we went looking for a budget laptop, under $500, and she tried out a bunch, and I selected based on manufacturer and specs. Ended up with an Asus 15.6" laptop with a Core i5 2410M. Case looked solid, screen was OK, but good enough for what she uses it for, etc.
Worked great for two days and then last night: nothing. Won't turn on, won't do anything. Even plugging in the AC adapter won't show any lights to indicate it's plugged in or charging. Tried removing the battery, etc. Called ASUS support and they basically told me to have it repaired, though obviously with it being 3 days old, we'd exchange rather than repair.
I had read good things about Asus laptops and they seem to have decent reliability, though now I'm slightly gunshy about a direct replacement. Should we just swap for the same model and chalk it up to a lemon, or switch to another machine? If you think we should switch, any suggestions? This would almost exclusively be for office type work, so I don't need anything beyond the integrated graphics, and there won't be major number crunching type programs at work here. Would need to be something she could try in a store, since she has pretty specific keyboard feel and touchpad feel requirements, and loved the Asus touchpad and layout.
Worked great for two days and then last night: nothing. Won't turn on, won't do anything. Even plugging in the AC adapter won't show any lights to indicate it's plugged in or charging. Tried removing the battery, etc. Called ASUS support and they basically told me to have it repaired, though obviously with it being 3 days old, we'd exchange rather than repair.
I had read good things about Asus laptops and they seem to have decent reliability, though now I'm slightly gunshy about a direct replacement. Should we just swap for the same model and chalk it up to a lemon, or switch to another machine? If you think we should switch, any suggestions? This would almost exclusively be for office type work, so I don't need anything beyond the integrated graphics, and there won't be major number crunching type programs at work here. Would need to be something she could try in a store, since she has pretty specific keyboard feel and touchpad feel requirements, and loved the Asus touchpad and layout.