well, I got two of them from two different staples with price match from new egg. One store was really easy. Other store was kind of hassel. It took about 10 minutes for the manager to verify the website. Any way I converted one of them to liteon 48X. It seems to be okay in the beginning but when I tried to burn like 5 CD in a row, the burner kind of got flakey. It froze the computer once and other time it wouldn't finish writing and got stuck at 99% and just hanged. I had to stop the program. I think the heat may be the issue when you keep burning without cooling it down. But for occasional burn it should not be a problem. Any way I converted mine back to verbatim 40x. There is less than 20 second difference between 48x "using the real liteone 48x" and verbatim 40x. Plus if it breaks within a year I could kiss my warranty good bye if the writer's firmware is liteon.