[DEAD] Axim X3i Handheld $70 Dell price mistake!

[olds]

Just got the cancellation in my junk mail folder.

 

[dkspur]

Well, I got my cancelation notice. This really sucks. I order stuff online all the time and execpt for Dell I have never had a problem with the incorrect prices. This is the 3rd item I have had canceled by them. We can not let them get away with this. Other companies are able to keep their wes sites prprely updated why can't the might Dell. Everyone need to email them and complain. They need to HONOR the prices and stop screwing the customers.

Here are some federal sites you can go a complain if you want to. I think all of us working together can make this happen.


1. https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01 - File a complaint with the FTC

2. http://complaints.bbb.org/Welcome.asp - File a complaint with the BBB

:disgust:

 

[stockjock]

Just got my cancellatation!! Oh well..it was fun while it lasted...NOT!

 

[ThomasR]

Greed.

It's the American way.

Geesh, get over the dead deal and move on. It's not the end of the world.

I guaranty that EVERYONE posting here that is saying they are all pissed and never will touch Dell again, would JUMP on another Hot Deal at Dell if it is posted next month. Prove me wrong; stay away from the next Dell Hot Deal and let those of us that don't get pissed try to get in on it. Maybe with 9,000 less people banging the deal, we will get in on it.

 

[dkspur]

Sure we all want good deals. But I believe Dell is trying the old bait and switch. I think the do it to increase trafiic over their web site Does anyone actually believe the Dell does not have some of the best people in the business running their web site. 90% of their business is done on the web site. I could understand one price mess up, but with Dell this is a constant occurance. Sure I jump all over a good deal, everyone does. But its not a very good deal when all the orders get canceled

 

[WheelSucker]

Just got the cancellation notice. I'm in the "Oh well" boat. I didn't have high hopes of getting something that was essentially a 80% discount on the retail price one month after it was released. Until next time...

 

[olds]

http://www.theinquirer.org/?article=12873

 

[duhh]

Originally posted by: dkspur
Well, I got my cancelation notice. This really sucks. I order stuff online all the time and execpt for Dell I have never had a problem with the incorrect prices. This is the 3rd item I have had canceled by them. We can not let them get away with this. Other companies are able to keep their wes sites prprely updated why can't the might Dell. Everyone need to email them and complain. They need to HONOR the prices and stop screwing the customers.

Here are some federal sites you can go a complain if you want to. I think all of us working together can make this happen.


1. https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01 - File a complaint with the FTC

2. http://complaints.bbb.org/Welcome.asp - File a complaint with the BBB

:disgust:

DIE

If you didn't realize this was a price mistake, you are an idiot. Please do the world a favor and turn off your computer.

I ordered too, and though it would have been cool to get, I realized that it had about a 1% chance of going through. When people bitch and moan and have investigations opened into the company it just makes the likelyhood of future legit deals less likely. How long do you think it takes Dell to start getting angry about getting overloaded from pissed off hot deal forum members that knew the deal probably wasn't legit anyway. I'm willing to bet that all of the crap people give them turns out some BestBuy style tactics in regards to forums.

On issues when orders ship that had MIRs listed on the page; I think people have a right to be upset, as there was an agreed upon price by both sides. Dell agreed on that price when they shipped the item. In a case like this. If you ask someone at the newspaper to print an add for your house, and you tell them $250K, and they just decide to print it at $250 by accident, should you take a $249,750 loss on your house? No. In the same right, Dell shouldn't have their profit margain disolve becasue of this.

Some people on these forums don't realize how big business works. They claim that this just means MR. CEO would just have $5,000 less in his bonus or whatever if they decided to go through with this deal. Thats not what happens, MR. CEO and friends still get their bonus, but they decide to cut overtime or entire jobs of the lowly paid employees who are attempting to just make ends meet. When big corporations lose out on profits, they take it out on the low man on the totem pole. This also effects customer service. Work gets backed up, employees that actually know what they are doing don't get paid what they should or don't get raises and they leave. The company doesn't care, because they can hire some other Joe Schmoe at minimum wage to read from a script and not even understand what they are talking about. Then other things happen, much like people here has been whining about farming out customer service to India (I'm not certain if it is India, but that seems to be the average un-educated guess around here when you hear someone talk with an accent).

 

[Oxonium]

The frequency at which these "errors" occur with Dell is the problem. And I notice it always seems to happen most during the October-December timeframe. Last year it was the Sony DVD+/-RW and Western Digital 120 GB HD fiascos, both of which I jumped on. I actually DID receive the HD (after customer service hell and waiting a really long time) but I ended up cancelling in the DVD+/-RW because they delayed shipment for months claiming it was out of stock although several vendors had it in good supply. It's like they're trying to lure us into their site with these great deals hoping we'll pick up something else for the holidays.

I'm not really upset about this Axim deal because it was an impulse buy and I don't really need it. I prefer the new iPaqs but a $70 Axim with almost the same features was hard to pass up. Dell needs to just get with the program. They need a real-time inventory system that cuts off orders when they exceed their inventory or projected inventory for a reasonable timeframe. That will prevent them from getting 90,000 orders due to a price mistake. It would also make it easier for them to honor price mistakes instead of pissing off customers. It's easier to bite the bullet on 2000 orders than several thousand. Although it's probably just as easy to cancel knowing that even though people will get pissed, they'll be back in droves when the next error occurs.

 

[JHawk]

I'm not going to fall for these too good to be true deals from Dell again..................well maybe

 

[toekramp]

Originally posted by: duhh

Originally posted by: dkspur
Well, I got my cancelation notice. This really sucks. I order stuff online all the time and execpt for Dell I have never had a problem with the incorrect prices. This is the 3rd item I have had canceled by them. We can not let them get away with this. Other companies are able to keep their wes sites prprely updated why can't the might Dell. Everyone need to email them and complain. They need to HONOR the prices and stop screwing the customers.

Here are some federal sites you can go a complain if you want to. I think all of us working together can make this happen.


1. https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01 - File a complaint with the FTC

2. http://complaints.bbb.org/Welcome.asp - File a complaint with the BBB

:disgust:

DIE

If you didn't realize this was a price mistake, you are an idiot. Please do the world a favor and turn off your computer.

I ordered too, and though it would have been cool to get, I realized that it had about a 1% chance of going through. When people bitch and moan and have investigations opened into the company it just makes the likelyhood of future legit deals less likely. How long do you think it takes Dell to start getting angry about getting overloaded from pissed off hot deal forum members that knew the deal probably wasn't legit anyway. I'm willing to bet that all of the crap people give them turns out some BestBuy style tactics in regards to forums.

On issues when orders ship that had MIRs listed on the page; I think people have a right to be upset, as there was an agreed upon price by both sides. Dell agreed on that price when they shipped the item. In a case like this. If you ask someone at the newspaper to print an add for your house, and you tell them $250K, and they just decide to print it at $250 by accident, should you take a $249,750 loss on your house? No. In the same right, Dell shouldn't have their profit margain disolve becasue of this.

Some people on these forums don't realize how big business works. They claim that this just means MR. CEO would just have $5,000 less in his bonus or whatever if they decided to go through with this deal. Thats not what happens, MR. CEO and friends still get their bonus, but they decide to cut overtime or entire jobs of the lowly paid employees who are attempting to just make ends meet. When big corporations lose out on profits, they take it out on the low man on the totem pole. This also effects customer service. Work gets backed up, employees that actually know what they are doing don't get paid what they should or don't get raises and they leave. The company doesn't care, because they can hire some other Joe Schmoe at minimum wage to read from a script and not even understand what they are talking about. Then other things happen, much like people here has been whining about farming out customer service to India (I'm not certain if it is India, but that seems to be the average un-educated guess around here when you hear someone talk with an accent).

you my friend are a moron, his point isn't that the deal should be honored, it's that dell is just trying to gain consumers by drawing them in with these deals. your example about the house...if you placed 250 instead of 250k, no you shouldnt be responsible for it...but you will get a hell of a lot more people out there to take a look at your house. so if you were to do this on a regular basis to get people out there i believe some action should be taken.

 

[FelixDeCat]

Cancel order received. :disgust:

 

[jimmyjam]

Originally posted by: toekramp

Originally posted by: duhh

Originally posted by: dkspur
Well, I got my cancelation notice. This really sucks. I order stuff online all the time and execpt for Dell I have never had a problem with the incorrect prices. This is the 3rd item I have had canceled by them. We can not let them get away with this. Other companies are able to keep their wes sites prprely updated why can't the might Dell. Everyone need to email them and complain. They need to HONOR the prices and stop screwing the customers.

Here are some federal sites you can go a complain if you want to. I think all of us working together can make this happen.


1. https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01 - File a complaint with the FTC

2. http://complaints.bbb.org/Welcome.asp - File a complaint with the BBB

:disgust:

DIE

If you didn't realize this was a price mistake, you are an idiot. Please do the world a favor and turn off your computer.

I ordered too, and though it would have been cool to get, I realized that it had about a 1% chance of going through. When people bitch and moan and have investigations opened into the company it just makes the likelyhood of future legit deals less likely. How long do you think it takes Dell to start getting angry about getting overloaded from pissed off hot deal forum members that knew the deal probably wasn't legit anyway. I'm willing to bet that all of the crap people give them turns out some BestBuy style tactics in regards to forums.

On issues when orders ship that had MIRs listed on the page; I think people have a right to be upset, as there was an agreed upon price by both sides. Dell agreed on that price when they shipped the item. In a case like this. If you ask someone at the newspaper to print an add for your house, and you tell them $250K, and they just decide to print it at $250 by accident, should you take a $249,750 loss on your house? No. In the same right, Dell shouldn't have their profit margain disolve becasue of this.

Some people on these forums don't realize how big business works. They claim that this just means MR. CEO would just have $5,000 less in his bonus or whatever if they decided to go through with this deal. Thats not what happens, MR. CEO and friends still get their bonus, but they decide to cut overtime or entire jobs of the lowly paid employees who are attempting to just make ends meet. When big corporations lose out on profits, they take it out on the low man on the totem pole. This also effects customer service. Work gets backed up, employees that actually know what they are doing don't get paid what they should or don't get raises and they leave. The company doesn't care, because they can hire some other Joe Schmoe at minimum wage to read from a script and not even understand what they are talking about. Then other things happen, much like people here has been whining about farming out customer service to India (I'm not certain if it is India, but that seems to be the average un-educated guess around here when you hear someone talk with an accent).

you my friend are a moron, his point isn't that the deal should be honored, it's that dell is just trying to gain consumers by drawing them in with these deals. your example about the house...if you placed 250 instead of 250k, no you shouldnt be responsible for it...but you will get a hell of a lot more people out there to take a look at your house. so if you were to do this on a regular basis to get people out there i believe some action should be taken.

you are the moron. you will get a hell of a lot mroe people out there to look at your house? no one would be dumb enough to believe that $250 is the real price for the house. just like no one should be dumb enough to think $70 is the price of an axim. the only difference here is that everyone thinks that just because theres a price error they deserve the wrong price and whine about it for 300 posts. no one deserves the $70 axim, but if some people slide through and get it, then cool, good for them.

 

[EvilYoda]

yep yep, mine got cancelled...I was just hoping for a little GC as an "i'm sorry", like they did with the Kingston RAM mistake a few years ago. That was cool...made $15 for doing barely anything.

 

[TheToOTaLL]

Originally posted by: EvilYoda

That was cool...made $15 for doing barely anything.

How?

 

[dkspur]

Calling everyone that didn't recognize the price as a "mistake" an idiot is unfair. This forum is full of postings of great deals, just like the one at Dell. There are alot of companies right now selling products well below MSRP to bring in business. Buy.com has a wireless router w/4 port switch for 39.99; 19.99 AR. I don't look at that as a price mistake, I look at it as a good deal. The main point is Dell has constaintly done this, for whatever reason. Whether it to bait and switch or it just poor web management it is still BAD BUSINESS.

At least somebody is listening:

http://www.theinquirer.org/?article=12873

 

[cliftonite]

Originally posted by: TheToOTaLL

Originally posted by: EvilYoda

That was cool...made $15 for doing barely anything.

How?

Heh, i think that was from Amazon on 1 GIG ECC RAM . They had them for around $15.

 

[Crackabot]

Still no cancellation notice for me... WTF Dell, don't leave me hangin like this....

 

[Napmobile]

got mine too

 

[airmax]

get the cancellation email. well happiness not last very long. case closed, let move to the next HOT deal

 

[IgoByte]

Got mine as well...

 

[beaver]

Please file complain to either Dell or BBB otherwise D3ll will keep doing that forever. Each day with Dell's deal will be April 1st.
WD 200Gb, DIM4600, DIM2400, MP3 player, 17" LCD, Axim... What jokes, how many are coming?
I would like to forget occasional error, but for Dell on-line pricing error from last Sept. (Sept. 2003). I must take action.

 

[olds]

http://news.zdnet.co.uk/internet/ecommerce/0,39020372,39118131,00.htm

 

[schuang74]

Originally posted by: ******
Sure we all want good deals. But I believe Dell is trying the old bait and switch.

Why is it everytime a deal bombs out like this someone has to bring up "the old bait and switch". Concidering that our orders were just cancled, this does not apply to "the old bait and switch". There may have been "bait" but no "switch". Anyhow, was anyone really suprized that they were canceled? Most online retailers today have the "we are not responsible for pricing errors" disclaimer for situations just like this.

Besides, there is no sense for Dell to trick people into hitting their site. Quite the contratry, since it would slow down traffic and site performance for other buyers, not to mention the man power and time to sort out the mess. Since most investors look more toward revenue web traffic is a moot point.

 

[mrokkam]

My only doubt is... was Dell wanting to promote its new Axim 3i? After all, every person who was getting in on the deal... would take a look at the specs. Some would even be so brash as to say... Hey... Thats Nice, I will buy one even if it goes up in price!!. So... that would be just another kind of advertising. Yeah Yeah, one would not expect something like that from a company like Dell.... But thats what people said about Enron too!!

Other things which seem to support my thought:
1) They put the deal back up....Only to cancel it again.... and this time...during the day.
2) They took forever to reply.... so tension builds up... people discuss it..... advertising by way of mouth.

I dont care that my order was cancelled. I never really expected it to go through. Maybe just hoped...but never expected. But what if Dell has been playing with us??

Oh well.... another lesson in life and big corporate management?

Mohan.