PScherer79
Member
- Feb 15, 2005
- 28
- 0
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Not sure if I got screwed by Best Buy...
I was able to order one of the westinghouse 22" monitors for $199 on Thursday at bestbuy.com. Shortly afterwards, it was sold out of their website. I received an email confirmation regarding my order and that my order is "in progress" and will ship in 0-1 days. Today, I received an email letting me know that my order is "in progress" but is currently on backorder. Here is the email:
This also happened to a friend of mine who order the Samsung 831BW for $129.
Should I wait or cancel my order?
I was able to order one of the westinghouse 22" monitors for $199 on Thursday at bestbuy.com. Shortly afterwards, it was sold out of their website. I received an email confirmation regarding my order and that my order is "in progress" and will ship in 0-1 days. Today, I received an email letting me know that my order is "in progress" but is currently on backorder. Here is the email:
Dear $#$#$#:
The item listed below is not yet available to be shipped. We expect to ship it within the next 1-2 weeks. We will ship the item earlier if it becomes available.
We apologize for any inconvenience. If you would like to cancel this item from your order or have questions, call us toll-free at 1-888-BEST BUY (1-888-237-8289). For faster service, tell us the order number when you contact us.
If we do not hear from you before we ship the item, we will assume that you have agreed to this shipment delay.
Thank You.
Best Buy Customer Care
This also happened to a friend of mine who order the Samsung 831BW for $129.
Should I wait or cancel my order?