This paragon rebate place is incredibly horrible at customer service and processing time. Maybe they need to move their 12 year old data entry clerks out of the sweat shops in southern thailand and hire some friggin english speaking, literate people here in the usa.:
Dear ************: Rebate ID: ***********
Thank you for your patience during the processing of your rebate.
As you know, your submission has been received and validated,
and it is still in the final stages of processing. While we previously
told you that the rebate would be issued within 30 days, the
process was delayed and it still has not been issued.
We apologize for the delay and assure you that you will receive
your rebate shortly. Note that the check is remitted in the form
of a postcard and will not arrive in an envelope.
We appreciate your participation in this promotion. If there
is anything else we can do to assist you, please contact us at
rebates@parago.com. We are always happy to help.
You can also track the status of your rebate, using the Rebate
ID above, at
www.RebatesHQ.com.
Nancy
The Rebate Center
> -----Original Message-----
> From: ***********
> Sent: 15 May 03 06:35
> To:
rebates@parago.com
>
>
> Rebate For: CENDYNE
> Can we help you ? (Response):
> This is my 6th email to you folks and I have called your company direct and spoke with a customer service rep who assured me that my rebate was approved and everything is ok. It's been almost 4 months since i originally mailed in my rebate. I have mailed my paperwork in once and faxed everything I have to you twice, yet I still do not have my rebate or written confirmation that its been accepted. After I talked to your cust rep on the phone he re-assured me that you guys had everything you needed. Can you tell me what the status of my rebate is and why it is taking so long and why you keep invalidating my rebate?.................................$50.00 Rebate Check.
> Rebate Information For: ***************
> Promotion: $50 Mail in Rebate on Select DVD-R/RW Internal IDE Drives (Staples only)
>
>