DEAD - Hot Sprint Cellphone plan - Employee Friends and Family deal (SERO)

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anthcla81

Member
Dec 31, 2004
96
0
0
Originally posted by: hdeditor
Do you know if a current SERO customer can add unlimited texting now?

You might want to give them a call and find out. I've had it on my line for over a year. I just had an additional line activated and it is on there too. Worse they can do is say no, right?
 

Abel007

Platinum Member
Jun 12, 2001
2,169
0
76
Originally posted by: hdeditor
Do you know if a current SERO customer can add unlimited texting now?

I added it no problem. Had no text messaging included and got them to add unlimited for $7/mo or something like that.
 

Mermaidman

Diamond Member
Sep 4, 2003
7,987
93
91
Originally posted by: finbarqs
i can't wait for the palm pre phone. it's going to be bad ass!
What's the cheapest way to change a phone while on SERO? The Pre sounds hot, but I don't want to pay full price for it!
 

ZetaEpyon

Golden Member
Jun 13, 2000
1,118
0
0
If you already have EVDO access on your SERO account, you should be able to change your phone without issues.

I recently upgraded from my original Samsung A900 to an HTC Touch Pro, and was able to get the usual discounts & rebates associated with upgrading phones without issue. Had to extend the contract for another two years to get them, of course, but my SERO plan was unchanged. I went to a Sprint store, and they were actually quite helpful doing this.
 

Toasthead

Diamond Member
Aug 27, 2001
6,621
0
0
Originally posted by: ZetaEpyon
If you already have EVDO access on your SERO account, you should be able to change your phone without issues.

I recently upgraded from my original Samsung A900 to an HTC Touch Pro, and was able to get the usual discounts & rebates associated with upgrading phones without issue. Had to extend the contract for another two years to get them, of course, but my SERO plan was unchanged. I went to a Sprint store, and they were actually quite helpful doing this.

hmm...I went to my local sprint store a few months back and they were super helpfukl until they noticed I had the SERO account. They said they couldnt do ANYTHING and sent me on my way. I was able to upgrade my phone on-line then, but it looks liek you cant do that even anymore.
 

ZetaEpyon

Golden Member
Jun 13, 2000
1,118
0
0
Yeah, they said that they can't modify the old SERO plans anymore (adding free texting, things like that), but as long as you're just changing phones or something, it shouldn't be an issue.

I mentioned the EVDO because apparently there were two old SERO plans, one with EVDO and one without. I guess if you have the non-EVDO version, and want to upgrade to a smartphone, they can't do it, so maybe that's what you ran into?
 

Toasthead

Diamond Member
Aug 27, 2001
6,621
0
0
Originally posted by: ZetaEpyon
Yeah, they said that they can't modify the old SERO plans anymore (adding free texting, things like that), but as long as you're just changing phones or something, it shouldn't be an issue.

I mentioned the EVDO because apparently there were two old SERO plans, one with EVDO and one without. I guess if you have the non-EVDO version, and want to upgrade to a smartphone, they can't do it, so maybe that's what you ran into?

no, it wasnt that. I upgraded to the HTC touch diamond just fine on-line, but they wouldnt do anything for me in the store. The guys exact quote was 'I'm not allowed to touch SERO accounts'.

I just looked to upgrade my wifes SERO phone online and it wouldnt let me at all. I was kind of bummed.
 

jlee

Lifer
Sep 12, 2001
48,513
221
106
Originally posted by: ZetaEpyon
Yeah, they said that they can't modify the old SERO plans anymore (adding free texting, things like that), but as long as you're just changing phones or something, it shouldn't be an issue.

I mentioned the EVDO because apparently there were two old SERO plans, one with EVDO and one without. I guess if you have the non-EVDO version, and want to upgrade to a smartphone, they can't do it, so maybe that's what you ran into?

If I have unlimited text/data, do I have EVDO..?
 

ghost recon88

Diamond Member
Oct 2, 2005
6,209
1
81
My SERO 2-year contract is up in June, and I have their unlimited texting/data plan. Am I SOL? Or will they be able to renew me @ $30/month for 2 more years? I haven't bothered calling yet, kinda afraid they're gonna stick me up the arse with a completely new plan
 

jlee

Lifer
Sep 12, 2001
48,513
221
106
Originally posted by: ghost recon88
My SERO 2-year contract is up in June, and I have their unlimited texting/data plan. Am I SOL? Or will they be able to renew me @ $30/month for 2 more years? I haven't bothered calling yet, kinda afraid they're gonna stick me up the arse with a completely new plan

you should be able to renew
 

Pantoot

Golden Member
Jun 6, 2002
1,764
30
91
Originally posted by: ghost recon88
My SERO 2-year contract is up in June, and I have their unlimited texting/data plan. Am I SOL? Or will they be able to renew me @ $30/month for 2 more years? I haven't bothered calling yet, kinda afraid they're gonna stick me up the arse with a completely new plan

No need to renew, when the contract ends you go month to month. Unless you want a Pre or an Instinct you are fine.
 

mc866

Golden Member
Dec 15, 2005
1,410
0
0
Originally posted by: Pantoot
Originally posted by: ghost recon88
My SERO 2-year contract is up in June, and I have their unlimited texting/data plan. Am I SOL? Or will they be able to renew me @ $30/month for 2 more years? I haven't bothered calling yet, kinda afraid they're gonna stick me up the arse with a completely new plan

No need to renew, when the contract ends you go month to month. Unless you want a Pre or an Instinct you are fine.

This was the exact question I had, I currently have the unlimited data/text SERO plan now, if I want to move to the Pre am I going to be able to keep the same plan or is Sprint specifically nixing that?
 

Pantoot

Golden Member
Jun 6, 2002
1,764
30
91
Originally posted by: mc866
This was the exact question I had, I currently have the unlimited data/text SERO plan now, if I want to move to the Pre am I going to be able to keep the same plan or is Sprint specifically nixing that?

I guess we won't know for sure until June 7, but all signs (and there are some pretty compelling ones) are pointing to Sprint requiring one of their everything plans.

 

Toasthead

Diamond Member
Aug 27, 2001
6,621
0
0
Originally posted by: Pantoot
Originally posted by: mc866
This was the exact question I had, I currently have the unlimited data/text SERO plan now, if I want to move to the Pre am I going to be able to keep the same plan or is Sprint specifically nixing that?

I guess we won't know for sure until June 7, but all signs (and there are some pretty compelling ones) are pointing to Sprint requiring one of their everything plans.

my guess is they will do this will all phones soon and when all us SERO poeple finally have to upgrade, the SERO plan will cease to exist.
 

PaidLess

Senior member
May 29, 2005
295
0
0
Hey, Just wanted to let everyone know I myself just upgraded my phone recently at Best Buy without any problems. So as of right now my contract has been renewed with the 30$/mth plan. Also have unlimited text/data on my phone
 

Toasthead

Diamond Member
Aug 27, 2001
6,621
0
0
Originally posted by: PaidLess
Hey, Just wanted to let everyone know I myself just upgraded my phone recently at Best Buy without any problems. So as of right now my contract has been renewed with the 30$/mth plan. Also have unlimited text/data on my phone

which phone did you get?
 

secretanchitman

Diamond Member
Apr 11, 2001
9,352
21
91
clarifications in case anyone wanted to know:

can i still have sero? - yes, but the catch is that you need to have someone with a sero plan add you to their account, then have sprint replicate their old sero plan onto your number, then do a TOL (transfer of line) so you can have your own account and not be under theirs. it takes a while, but its definitely doable and worth it. they will eventually stop this though, because sprint knows that people are doing this to pay less...

can you still add a line with a $30 or $50 sero on it? - yes! as long as you have an old sero plan in your account, sprint is legally required to give you the plans that you have to another line that you open.

can you get any phone on the old sero plans? - yes, except the instinct and instinct s30. you can get the blackberries on the old sero plans, but they also require the blackberry data add-on, and unfortunately there isnt any way around that.

can you change plans without extending your contract? - yes! sprint finally started doing this a while back, but just wanted to tell everyone in case they were on the fence.

will the pre work with the old sero plans? - who knows...but unfortunately, its looking less likely at this point. sprint wants to treat this phone like the instinct, so that means you need either the simply everything plans, the new sero, everything plan with data, or some business essentials thing.

why does the pre need the new plans, especially because i dont want to pay more when i already have unlimited data/texting, etc. - well i can think of only two things. one is because sprint is losing money like no other, as well as customers, and sprint wants them back, and by giving customers a cheap all-in-one plan, they get the best of both worlds - a "cool" new phone and a "cool" new plan. secondly, with the old plans, you could manually add on and take off data, because sprint had marketed data like that. however, with the new sero and the new simply everything plans, data is now part of those plans and absolutely cant be manually removed - this way, sprint wont get hassled by overage and huge data/texting charges, and the customer remains "happy". this is why the instinct required the new plans, cause it has visual voicemail and wi-fi was deliberately left out (reminds me of verizon), so they can use data.

and who knows, sprint finally wants to get rid of the last remaining $30/$50 sero people so they can get more money. by restricting certain phones on the old plans, they think it'll force them to upgrade. yeah right, definitely not me.

hope that helps!
 

PaidLess

Senior member
May 29, 2005
295
0
0
I got the Samsung Rant. I myself have switched to T-mobile and have a BlackBerry 8900. This account/phone is my sisters now. Still under my name but she is currently using the phone.
 

SignalSoldier

Senior member
Sep 2, 2003
404
0
0
as others have stated....if you stay on and make no changes after you have reached you contract expiration you should be good. I deployed to Iraq in January and called them to suspend my account until I got back. I was already in month to month at that time. I was able to suspend the account with no issues and will not have to renew upon returning.

SERO until I die
 
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