I wanted to share my SERO experience with you guys. I know this really looks great and may be for some but not for all.
I signed up for the SERO plan through the Sprint website (it is actually Inphonic [actually Wirefly]) they sent me the phone I ordered. I couldn't get reception at my house, my work either....kept dropping calls, soo...
I contacted Sprint as per the directions in the box I got the phone in. Took forever, several calls before they finally told me I had to get another phone from Inphonic.
OK...I contact Inphonic again. Boy, I thought Sprint customer service was slow....wrong! It took up to 25 minutes per call when I contacted Inphonic just to speak to a human. Then all their customer service is in India or Pakistan, no Americans. I had to call back several times just to find someone I could understand. But...I finally convinced them to send me a different phone that was supposed to get better reception.
Got my new phone from Inphonic...same deal...dropped calls, couldn't stay connected online over 2 minutes at a time. So, after much time with customer service and tech support, I finally cancelled and went back to Cingular.
Please be aware...this deal is not for the faint of heart...LOL