here is a duzzy. So I get the delay email again and please contact us to OK the delay. Send them an email saying OK on the delay. They reply with your request has been documented email. Go to my account page today to find the order has been cancelled. So what the hell I've got some time to kill. Fire up the old Dell omline chat to get this response.
03:53:34 PM System System
You are now being connected to an agent. Thank you for using Dell Chat
03:53:34 PM System System
Connected with Ashish Sharma
03:53:34 PM Agent Ashish Sharma
Thank you for contacting Dell Customer Service Chat. My name is Ashish.
03:53:39 PM Agent Ashish Sharma
Unfortunately due to circumstances that have affected Dell Communications. At this point of time, I am temporarily unable to pull up any account information.
03:53:44 PM Agent Ashish Sharma
The down time is temporary. We apologize for the inconvenience caused, as we value your time as a customer.
03:53:49 PM Agent Ashish Sharma
Please contact us back after 2 hours. We will be more than happy to assist you. We do apologize for any inconvenience this matter caused to you. Thank you for choosing Dell. We appreciate your business.
How convienient to not take any more complaints huh