I just received mine today. Ordered a Verbatim plus 2 100pk CDRs from the website sunday. The website said to expect delivery the 25th, and still says the items have not shipped.
The only problem was the box literally looked like it had been run over by a truck, well maybe not a truck, perhaps a go-cart or snowmobile. The box was caved in and held together mostly with tape. I opened it up and found both CDR spindal cases were cracked a broken, one being held together only by the shrinkwrap. The Verbatim's box (model 4816p, I believe) was slightly crushed on one side.
The drive appeared fine, but I wasn't taking my chances. I just returned from my "local" OM where I exchanged everything. They gave me a Cendyne (Model SW248) and a new recepit for the rebates. I have to say they were really great at the store, I didn't have any problems with my web coupon or getting a new receipt.