Dear Valued Customer:
Referencing your order number : 170285861
We have received your applications for rebates for the Nov 20 to Nov 26 promotions from Dell's Faculty, Student and Staff website As you may know, these rebates are available only to customers eligible to participate in Dell's Faculty, Student and Staff program, and some of the rebates are only for select educational institutions. Dell intended only to communicate these offers to eligible participants, but we are aware that through unauthorized posting of these offers on certain web sites, the information was made available to many outside of the intended audience.
Based on your e-mail address alone, we are unable to verify your eligibility for the rebates that you submitted. As such, we require additional proof in the form of a copy of a valid Faculty, Student or Staff ID or pay stub from an accredited institution of higher learning or your Faculty or Staff ID from an accredited K-12 school so that we can verify your ID with the respective school registrar. You may cross out any personal information you do not wish to provide, such as any amounts from your pay stub. This information will not be used for marketing purposes, but strictly to process your order, and will otherwise be handled in accordance with Dell's privacy policy (
http://www.dell.com/us/en/gen/misc/policy_000_policy.htm). You should also submit your FSS member ID which is listed on any offer email you received from your program's coordinator. If you are not an eligible Faculty, Student, or Staff member, you have the choice of taking a special one time discount offer over and above the value of promotions through our home sales division during that time period or you can return your system. Please read the following three cases and respond accordingly.
PLEASE SEND IN YOUR RESPONSES BY FEBRUARY 11, 2003. RESPONSES RECEIVED AFTER FEB 11, 2003 WILL NOT BE HONORED.
CASE 1 : CUSTOMERS WHO ARE VALID FACULTY, STUDENT AND STAFF MEMBERS
These customers are required to submit proof of eligibility by fax/mail/email.
1. A copy of a valid Faculty, Student or Staff ID or pay stub from an accredited institution of higher learning or valid Faculty or Staff ID from an accredited K-12 school.
2. Please write your order number and FSS member ID on your proof of eligibility.
You can mail/fax/email your proof of eligibility to:
MAIL ADDRESS:
Dell Eligibility Verification Center
Dell Marketing LP
One Dell Way
MS 8422
Round Rock, TX 78682
FAX NUMBER:
Alternatively, you may fax this information to (800) 677-8414
EMAIL ADDRESS:
You can also email your proof to:
FSS_Eligible@dell.com
CASE 2: CUSTOMERS WHO ARE NOT VALID FACULTY, STUDENT AND STAFF MEMBERS
In the interest of customer goodwill, Dell is willing to offer you a $300