Heys, I went for this deal also, I go to UC Berkeley, and my campus doesnt have an FSS ID because we order through Dell premier website, whatever that means. All of my rebates are showing up as pending on the rebatestatus website, still havent gotten any yet.
Total Headache:
- The FedEx fiasco (strangely, i never got charged for shipping at all, by FedEx or Dell (i asked for gorund, got overnite), cancelled credit card and got new number just in case ). I also have Weaver for a rep, and you can just tell from his tone that he is probably cursing his very existance because of this deal...but it wasnt professional of him at all to accuse me of linking to the Dell program (I actually navigated manually and selected options) and then accusing FedEx of screwing up (ground is ground!)
- All rebates sent two times, one time to original addresses, 2nd time directly to customer service, in ScottsDale, Az. Soon after second submissions, rebatestatus shows all of them.
- Spent two days on campus, and at Scholars Workstation looking for FSS Id, no one knows what im talking about. Called Dell EPP program, they said the number wont be necessary. Faxed and emailed copy of school ID. Asked for confirm, none received yet.
Current Status: No rebates received yet, no shipping charged, rebate status shows all 5 rebates as processing.
It would be nice for SOMEONE to have received all five rebates, yeesh! If anyone else from here ordered using Cal as their university, please update on whether we are one of the lucky 10 =/
:|
Edit: - BLAH!!! Just ched ky rebate status, looks like I got the infamous message.
Promotion: Dimension/Inspiron/Optiplex/Latitude Rebate
Department: 036179
Status: We have received your submission. We were unable to process your submission for the reasons indicated below.
This rebate is for specific accounts only. Your institution hasn't participated in this rebate promotion.
You will receive a letter or postcard explaining this problem. The letter or postcard may have additional instructions on how to correct this problem.
Promotion Type: Rebate
Anyone actually get this one?