dead pixel on my lcd

spp

Golden Member
Jul 9, 2001
1,513
0
76
i just got a 1900 from dell .... the monitor is nice, but there is a white dot on the monitor.

it's really small, but i do notice it from time to time...
should i try to return it??

thanks
 

boyRacer

Lifer
Oct 1, 2001
18,569
0
0
Hey at least it's not green and it sticks out on whatever background you're on... One isn't really something to worry about... if it's not going to be a hassle or an expense for you then go ahead... but if you have to pay for shipping and stuff... blah... i developed 3 dead pixels within two months... it's not that bad...
 

spp

Golden Member
Jul 9, 2001
1,513
0
76
well it's white... and it does stick out..
but is it really that common to have dead pixel on the thing?? and i thought that it shouldn't get worse....
 

ShowdOWN

Golden Member
Sep 25, 2002
1,361
0
0
i think they might have a pixel return policy. there may have to be at least a certain number of pixels either bright or dark in order for you to get a replacement from them. im not exactly sure.
 

HaloEighty8

Platinum Member
Dec 14, 1999
2,035
0
0
My 1900 just got here today, and so far I don't seem to have any dead pixels. However, when I look at the bottom left of the screen I see kind of like a ocean/waves pattern only when I have a black background. It's actually kind of hard to explain what it looks like.. I'm deciding if I should return this one and get another, but I'm afraid if I do I'll get one back with 1 or more dead pixels.
 

amdskip

Lifer
Jan 6, 2001
22,530
13
81
I'd keep returning them until I got a near perfect one considering the money you paid.
 

AdamK47

Lifer
Oct 9, 1999
15,324
2,930
126
I returned two different monitors before because each of them had one dead pixel on them.
 

Rick67

Senior member
Oct 11, 2001
475
0
0
I don't know if you guys know this but the industry considers LCD's with some dead pixels acceptable. It has something to do with LCD's costing a lot more if they were to guarantee no dead pixels. I bought a Sony LCD about a year ago and it had a dead pixel so I returned it. I never did pick up another LCD because I know a dead pixel would drive me freakin nuts.
 

AdamK47

Lifer
Oct 9, 1999
15,324
2,930
126
Originally posted by: Rick67
I don't know if you guys know this but the industry considers LCD's with some dead pixels acceptable. It has something to do with LCD's costing a lot more if they were to guarantee no dead pixels. I bought a Sony LCD about a year ago and it had a dead pixel so I returned it. I never did pick up another LCD because I know a dead pixel would drive me freakin nuts.

I didn't know that. The reasons to not get an LCD keep getting longer and longer. Sooner or later the novilty of having a monitor thats physically thin and light will wear off. Right now a quality CRT will be hands down better than any LCD.
 
Aug 15, 2002
184
0
76
Most (but not all) companies use a standard return policy for the LCD (there is an industry standard, I have it at home in a pdf-file, but do not remember the name). If I remember it correctly it allows 1 defect pixel (black or white), if you have 2 you can return the TFT. And it allows 2 defect sub-pixels (green, red, blue), if you have 3 you can return it. I know at least some manufactorers, that use this standard. However it is not legally binding, some companies may not follow it, but I have also heard, that some companies are now offering, that you can return their TFTs with just one dead pixel, so they go beyond this standard.

Bottom line is, that you should check the return-policy, before buying a TFT (most vendors have that either on their website or will react to an email).

I have one dead pixel on my LCD (white). I only see it, if the desktop color is quite dark, but not in any games or office applications. It is no problem for me, except, that it will lower the price of the LCD, if I would try to sell it. When I contacted Eizo and asked, if I can return it, they sent me the file, I mentioned above and told me, that I can only return it, if it had 2 or more dead pixels.

Cheers
Speedy

P.S.: For no money in the world, I would go back to a CRT. I love the additional space on my desk, the crisp picture of the LCD in both office apps and games, the non-relevance of the 60hz-bug via DVI. But of course this is personal preference.
 

HaloEighty8

Platinum Member
Dec 14, 1999
2,035
0
0
well just got my replacement 1900FP and went from having a uneven looking color on one side to now having 1 dead pixel right in the middle of the screen, it's red btw.. now.. I'm deciding if I should get this one replaced! -=sigh!=- :disgust:
 

Jeff7

Lifer
Jan 4, 2001
41,599
19
81
Originally posted by: Rick67
I don't know if you guys know this but the industry considers LCD's with some dead pixels acceptable. It has something to do with LCD's costing a lot more if they were to guarantee no dead pixels. I bought a Sony LCD about a year ago and it had a dead pixel so I returned it. I never did pick up another LCD because I know a dead pixel would drive me freakin nuts.

That just doesn't make sense to me - the companies can't get a fully-functional product to market regularly, so instead of refining their manufacturing processes to get a perfect product, they simply push defective items to the market as being good, or rather, good enough. They cite higher costs; I wonder what their own costs would be if they would produce panels with no dead pixels - that's a lot fewer customer returns then.
 

John2583

Member
Dec 17, 2002
41
0
0
I just got a Dell E171FP which I am pleased with. It has one problem that I'm going to call Dell about. In the lower right corner there are odd, semi dark horizontal lines. They are most visible from thin vertical lines in an image, or from a solid dark color, like the gray taskbar of windows 98. Otherwise this monitor is really really nice. I think I like it better than any! other LCD I've ever seen. It has a super slim frame which makes it very pleasing to look at. It appears very big too. It's the biggest display I've ever owned. Honestly I could probably get used to this, but everytime I use it I think about it. Does anyone eles have these problems?
 

Budmantom

Lifer
Aug 17, 2002
13,103
1
81
When I purchased my HP laptop it had one dead pixel and was driving me crazy so I called HP and they told me that it had to be 5 or more before I can return it to them.
 

Kingofcomputer

Diamond Member
Apr 6, 2000
4,917
0
0
That just doesn't make sense to me - the companies can't get a fully-functional product to market regularly, so instead of refining their manufacturing processes to get a perfect product, they simply push defective items to the market as being good, or rather, good enough. They cite higher costs; I wonder what their own costs would be if they would produce panels with no dead pixels - that's a lot fewer customer returns then.

I think it's ok.

Some brands are way more expensive than others.
Why? they use perfectly made panel.

I believe it's always you get what you pay for.
 
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