DEAD: Pre-Order Unreal II $17.97@walmart.com (plus tax and S&H) Now $49.97

[palidor]

i got that email as well.

 

[firestorm225]

Someone posted this on the IGN boards:

I just called Walmart.com (25 minute wait) and she said that there was no record of sending that cancellation email to me and that it shows that it is processing. So she wrote a not on my order that says I called and I want my game at price originally shown. I suggest you all call also.

 

[DEFIANT1]

Originally posted by: firestorm225
Someone posted this on the IGN boards:

I just called Walmart.com (25 minute wait) and she said that there was no record of sending that cancellation email to me and that it shows that it is processing. So she wrote a not on my order that says I called and I want my game at price originally shown. I suggest you all call also.

DID! Spent 45 minutes listening to the most ANNOYING xmas muzak(!!) to be told that the reason my order was cancelled was because it was not in stock (DUH!) and after explaining that it was a PRE-ORDER, my order was reinstated. Waiting on an Email confirmation now....

Thanks!

 

[Engineer]

Bring this up from the dead. My order was "cancelled" by WalMart e-mail several (maybe 3 to 4) weeks ago...but it's still shown as "Processing" on the website. Who knows...I dont' think Walmart has it all together on this one!

 

[Johnbear007]

Originally posted by: Engineer
Bring this up from the dead. My order was "cancelled" by WalMart e-mail several (maybe 3 to 4) weeks ago...but it's still shown as "Processing" on the website. Who knows...I dont' think Walmart has it all together on this one!

just had to say it:

Walmart is suck.

 

[RadioUdotCom]

mine still shows processing as well

 

[DEFIANT1]

Just received an Email from "Luke Ellison" of Wal Mart in response to my Email to him regarding my cancellation notice:

-----Original Message-----
From: Defiant1
Sent: Tuesday, December 24, 2002 11:24 AM
To: Luke Ellison
Subject: Re: Order Cancellation Notice: Unreal II The Awakening: PC

So this is the level of Wal-Mart's "customer satisfaction" policy? Thank
you, but I'd like to hear it from somebody with a public face. One that I
can send a news crew to interview... Could you please provide me with the
corporate contact info?

Thank you

Dear Mr.

Thank you for your reply regarding the cancellation of your order for Unreal
II: The Awakening. As we explained in our prior communication to you, we
experienced a temporary technical error on our website which led to this
item being priced incorrectly during the time that your order was placed. We
discovered this error and cancelled your order. Please rest assured that
your credit card was never charged for this order.

We understand that this was a frustrating experience for you and we hope to
be able to alleviate the situation by sending you a $10 gift card which can
be redeemed on the WalMart.com website. You will receive this gift card
electronically. Please allow 4-6 weeks for the receipt of your gift card.

Best Regards,

Luke Ellison
Video Games Department

So it looks like it DOES pay to be a squeaky wheel!

Apparently, another person over at FW is getting one as well....YMMV

 

[Lanyap]

They just got around to cancelling my order online. It's been in "processing" status online up until today. Maybe I'll call a CSR in a week when it's in stock and see if I can work some magic.

 

[Lanyap]

Just picked up U2 at SAMS's Club for $28.24. They have a sticker price of $38.24 and I applied the $10 GC Walmart.com sent me cause of the pre-order screw-up. When I called them up last week to see if they would re-instate my order the CSR tried to but then found out about the pre-order price screw-up. She said she would send me a $10 GC (like other previous posters.)