*DEAD* South Park - Complete First Season $9.99

[delltrinitron]

site down.....get a blank scrn after inputting cc info, called the 800 #, guy said sites down and to try back later, unfortunetly i think i have missed this deal....

 

[Kevin]

Originally posted by: webley
kevin000 you said:

now its non-existent

about your order. Do you mean it's no longer listed and available for you to see or that it was cancelled?

Its like a roll of the dice. When I try to login to the Order Status, it will either say it doesn't exist or it will give me the Status. Now everything seems to be OK, I think it was just because they were doing site maintainance that took a little longer than first glance...

 

[music]

This deal is not worth the frustration for me.
I click "submit order" and it loads the exact same "submit order" page.

The worst part is that it took me about 15 minutes just to get that submit order page.

 

[Reel]

I called and the lady says that its having problems. They can't take orders over the phone since they use the web site to submit orders over the phone too and to try back later tonight. I asked for a more exact time. She said tonight. I guess I will try submit order every now + then when I think about it.

 

[Smolek]

I called as well since i had an authorization on one card and no order number and an order # and no authorization on another card. They said the one with an authorization was dropped and never submitted even though there is a pending charge. So summarized, No order number=No order even if your card has a pending transaction.

 

[bonk102]

finally got in on one, now lets just see if it comes in or not

 

[Reel]

I got my order to go in too now. But the status said back ordered. I hope it comes. Excellent gifts for the south park addicts.

 

[profbobo]

Just got one of these ... not even a big South Park fan, but for that price ... Thanks!

 

[NogginBoink]

MediaPlay gets a big black eye for this. I can't believe how dismal the website is.

 

[nuonce]

Thanks!
saw on FW, ordered yesterday, hope it comes!

 

[wintermute908]

I placed my order pretty early on, and it is now showing Backordered as well. I sure hope it eventually ships out. The price still shows $9.99 so it was obviously not a pricing error. They just didn't have the server hardware or bandwidth to backup their site, and it definetely gave people a poor impression.

 

[Kerouactivist]

I was the first to reply to the post and my is showing backordered too.

 

[Gaard]

There's a MediaPlay in town here...maybe they have it in their B&M store.

 

[bonk102]

they wont honor this in store w/ a print out of our receipt will they?

 

[bonk102]

this sucks, now my order isn't showing up either, but i have the print out of the receipt, hmm, will best buy pricematch this?

 

[kdegarmo]

Order went through fine for me, no problems, quick and easy. I printed out my order page as well, might try to pricematch somewhere, but since it's on backorder I doubt that a pricematch will work. Oh well, I'm patient, I can wait awhile and see if my order gets filled.

Thanks for the great find!

Kev

 

[StattlichPassat]

Dangit! Screw you guys- they're backordered now.

 

[RedGSR]

What the heck, ordered one anyway. I'm in no hurry to get it.

 

[MrRichfield]

FYI, the Media Play website was just moved over to this new one on Friday, 11/15. That may account for some of the instability.

Of course the AnandTech effect is notorious for taxing most commercial websites!

And BTW, I work for BBY on the Musicland side, and even had a hand in moving over to the new websites. I didn't have anything to do with the sites themselves, just the processing on the backside when the order goes to the Distribution Center. So I know it's frustrating to get part of this process to work and the rest doesn't.

Please just cut the web guys some slack this time. They wanted to get this thing in before the big Holiday Rush. There are bound to be a few glitches here and there!


P.S. - the problems are probably being caused by simple, HUMAN error. It's not being run by monkeys' as others have attested.

We all know there is no such thing as MONKEY ERROR!

 

[DealMonkey]

$29.95 now... It's dead, dead, dead....

-DM

 

[metapy]

Backordered, but it was easy to complete the order process at $9.99 so it seems to still be on....

 

[TheGoodDoc]

OK. A question for the more experienced members. I placed my order at mediaplay this weekend when the price shown was $9.99 each. Now the price shown is $29.95 each on the website. The total at the top of my order is $73.98, which I have no idea how they calculated since I only ordered 2 copies of it (new math perhaps?). Then the total at the bottom of the order, where it shows the amount for my credit card, is $19.98, so I am wondering what is going on here. I have a printout of my order showing the original price ($9.99) so if necessary, I will dispute the additional charge. Has anyone else experienced this sort of thing before and what did the company do? Thanks in advance.

TGD

 

[Smolek]

Originally posted by: TheGoodDoc
OK. A question for the more experienced members. I placed my order at mediaplay this weekend when the price shown was $9.99 each. Now the price shown is $29.95 each on the website. The total at the top of my order is $73.98, which I have no idea how they calculated since I only ordered 2 copies of it (new math perhaps?). Then the total at the bottom of the order, where it shows the amount for my credit card, is $19.98, so I am wondering what is going on here. I have a printout of my order showing the original price ($9.99) so if necessary, I will dispute the additional charge. Has anyone else experienced this sort of thing before and what did the company do? Thanks in advance.

TGD

as long as they fulfil orders you will get them for the price at checkout. Also the 73.98 is the MSRP on the 2 not your cost.

 

[seribellum]

I ordered a copy yesterday afternoon and just pulled the order status. It shows "order processing", along with a price of $9.99. Of course, it did show 3-5 days on the site when I ordered, so I'm not too concerned with the status.

 

[Kevin]

Originally posted by: seribellum
I ordered a copy yesterday afternoon and just pulled the order status. It shows "order processing", along with a price of $9.99. Of course, it did show 3-5 days on the site when I ordered, so I'm not too concerned with the status.

It showed 3-5 Days for me too, then changed to backordered like many. I think its one of those things you order and forget about. That way when it does finally come, its unexpected instead of checking the Order Status every hour...