Originally posted by: aggie113
any legal minds out there? i picked this interesting tidbit out of the Texas Deceptive Trade Practices Act:
section 17.46(b)
(11) Making false or misleading statements of fact concerning the reasons for, existence of, or amount of price reductions.
This section has three parts. The first prohibits misleading advertisements about the reasons for price reductions; for example, a store that advertises "going out of business sales" every few months.
The second also prohibits misleading statements about the existence of price reductions. A seller cannot advertise that prices are being reduced by 50 percent unless the item has previously been offered by the same seller at the stated regular price. Likewise, sellers cannot advertise that prices are marked 50 percent off suggested retail price unless the representation is accurate.
The third prohibits misrepresentations about the amount of price reductions. When a seller advertises "X percent lower prices," those representations must be true.
now i'm thinking maybe the third one could apply?
FYI Technoweb is no Dell. Something for you dreamers to think about.Originally posted by: Cybordolphin
FYI..... there were a few members here that actually got their big screen Plasma screens for $350.00 from Dell. Considering the price was supposed to be around $10,000.00, I'd say the idiots were the ones that did not jump on it. One guy here got (3) of them for $350.00 each. Something for you thread crappers to think about. There are the pics somewhere in the archives as proof.
Originally posted by: VaG
FYI Technoweb is no Dell. Something for you dreamers to think about.Originally posted by: Cybordolphin
FYI..... there were a few members here that actually got their big screen Plasma screens for $350.00 from Dell. Considering the price was supposed to be around $10,000.00, I'd say the idiots were the ones that did not jump on it. One guy here got (3) of them for $350.00 each. Something for you thread crappers to think about. There are the pics somewhere in the archives as proof.
Originally posted by: CrazyCompGeek
Dear Customer,
We are very sorry to inform you that your order will not be processed due to a typographical error.
The Viewsonic LCD monitor was listed on our site for an incorrect price.
This occured on Saturday afternoon and as soon as our processing team was aware of the issue,
the price was adjusted on Sunday morning. Your credit card was never charged for this transaction
and if you paid by check, Paypal, or other payments, you will be credited or refunded in full.
Again, we do apologize for any inconvenience we may have caused you. If you have any other questions
or concerns, please do not hesitate to write us back, sales@techonweb.com or care@techonweb.com.
You may also find the disclaimer regarding typographical error in the "Get Support" page on our site.
TYPOGRAPHICAL ERRORS
Techonweb has made every effort to ensure the accuracy of the product information and description.
In the event a product is listed at an incorrect price due to typographical, photographic or technical error,
Techonweb shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.
Techonweb shall have the right to refuse or cancel any such orders whether or not the order has been confirmed
and your credit card charged. If your credit card has already been charged for the purchase and your order
is cancelled, Techonweb shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Sincerely,
The Techonweb Management
TECHONWEB
4466 Spring Valley Rd.
Dallas, TX 75244-3703
Ph. (800)456-5000
Fax.(972)233-0024
http://www.techonweb.com
Where geeks go shopping
In the meantime...you pay interest on your credit card that was used. (Depending on your billing cycle)
Originally posted by: falconx80
their email just insulted all of us by calling us geeks
Another opportunity to give a bad rating to a company for not following "Cumstomer Satisfaction Garantee" policy. I'm on it.
Originally posted by: Greg03
>>>WTF!? Is this true? Why the hell would someone do this? Jealous that someone has BVG? This was probably the same person that runs Ebay auctions and sells information to deals for $5 a pop. I want to strangle these people. Seriously.. Let me know if this is true or not. I have to cancel my Dell order if AMEX is not going to honor this BVG.
>>>>Jealous that someone has BVG?
Yes, that would be my guess, I have shot my mouth off about how much $$$ I have made on BVG and maybe it might've rubber some the wrong way. Imagine that.
Not a joke. My BVG PM was cut short. Your mileage may vary, but they rejected me faster than a 14yr with a fake ID.
Originally posted by: Undream
with the hit they are taking on resellerratings.com, and the many dissatisfied customers that they have just created, it seems like simply canceling orders might not have been the wisest decision for them to make.
If I were techonweb, I would have put forth some effort to make these 3,000+ customers become a potential customer base. All they would have had to do is go to Viewsonic directly, and ask them if they would consider supplying them with a 6,000+ item order of LCD panels at a bulk price. Say viewsonic went back to them with a $300 per unit price. At that point, its TechonWeb's call. Losing a bit of money over this and having a huge amount of satisfied customers -- or cancelling the whole thing and ending up with a huge amount of dissatisfied customers, along with a resellerratings hit that could potentially turn off a few more thousand customers. They could have even passed on the 'added amount' of the panels to us -- I still would have been happy with a $300 18" panel.
I don't know, just the way they handled it rubbed me the wrong way. I mean, the kind of damage that it caused on resellerratings - let alone hearsay and whatnot, could be more damaging than they realize.
Originally posted by: knightc2
Another opportunity to give a bad rating to a company for not following "Cumstomer Satisfaction Garantee" policy. I'm on it.
This looks to be an honest mistake. I don't blame them for not honoring it as they would have lost tons of money. You can bad mouth them if you want, but everyone makes mistakes. If they continue to have pricing errors, then that may be a problem that may warrants negative feedback, but give these guys a break. Did anyone actually expect to get this deal? We all can dream and sometimes they do come true but I can't justify giving these guys a bad name for one pricing mistake.