Well, no go for the OM deal. Called again, and they said drive is still OOS, and they don't have any ETA on when new drives will arrive at warehouse. When asked about rebates, they said 'Sorry, nothing they can do, until drive is shipped, and they won't extend the rebate dates for backorder items."
My only choice was cancel order, or wait for drive to ship, then return drive.
I then head over to CC, and what do you know, they said, fine no problem, and walked out the door with the drive at OM price of 140 (-10%) +tax - 100(rebates) total = about $40 AR. Works for me, and they actually print out and give you everything you need - the copy of the UPC code to send in. Nice!!
So a BIG + for CC manager, and a huge - to the OM manager.