PM or email me for the .pdf's that show the retail, the oem, and the rebate description
And then I have this from a Dell Business CSR. She told me that part # below had the rebate and the 3 year warranty:
Manufacturer Part# WD1200JB
Dell Part# A0009295
When I had this part number selected as my order:
Manufacturer Part# WD1200JBRTL
Dell Part# A0060210
Now, I know I was right, but this rep made it clear that Dell says that the other part number is also right.
She also sent me the Rebate Form to my email as a .pdf. She was one of 4 Dell CSR's who said that the generic rebate form is all they use and is the correct one.
Subj: systems.pdf
Date: 10/12/2002 3:32:17 PM Mountain Daylight Time
From:
Janie_Romans@Dell.com
To:
thatwouldbegreat@aol.com
File: systems.pdf (77008 bytes) DL Time (TCP/IP): < 1 minute
Sent from the Internet (Details)
<<systems.pdf>>
I calle later and a CSR Supervisor assured me that they wil simply give a $100 credit....since many of te drives are showing that they would arrive after the rebate postmark period, and ther were already signs of problems with the rebate.
Dell made a mess of this promo, but the .pdf's clearly show that both drives had a $100 Rebate , and the rebate info page slerly states the rebate specifics.
The CSR said the Manufacturer Part# WD1200JB Dell Part# A0009295 has the rebate.
The CSR superviosr clearly stated that I would get a $100 credit instead of the rebate.
So, don't worry, I think that Dell will fix this tomorrow.