Originally posted by: Muse
People are saying you get an instant credit of $100 as rebate on the OEM version of the drive bought at the Dell Small Business site 10/8 through 10/13, but I don't see how you get the $100. I got the drive but my CC company says I was charged $171. How do I get the $100? Two different Dell CSR's told me today I send in the rebate form with a copy of my invoice and WD will honor the rebate, but all I have is their word, nothing in writing, no emails, just my recollection of what they told me on the phone. I got burned that way just a couple weeks ago and I'm not going to hang my hat on my recollection of a conversation with "Robert" and "Mark". They both sent me the same link to the latest rebate form but the form clearly states the retail packaged version of the drive. Incidently, at the time I thought I WAS buying the retail packaged version of the drive. I thought so until the OEM arrived at my door. The CSRs I talked to today told me WD would honor for OEM, but how do I know I won't get shafted? And how much muscle am I going to have to get my money 2+ months down the line? I figure I'm going to have to call again tomorrow and at least get them to send me an email stating what they said, for what it's worth. Any help?
No, I don't think the charges on my CC are temporary. I have the drive - it's sitting on my shelf in unopened antistatic bag. I'm a little afraid to open it. I got an email from a CSR that they've been informed that WD will honor the rebate coupon for OEM drives. I quote:Originally posted by: exisle
Originally posted by: Muse
People are saying you get an instant credit of $100 as rebate on the OEM version of the drive bought at the Dell Small Business site 10/8 through 10/13, but I don't see how you get the $100. I got the drive but my CC company says I was charged $171. How do I get the $100? Two different Dell CSR's told me today I send in the rebate form with a copy of my invoice and WD will honor the rebate, but all I have is their word, nothing in writing, no emails, just my recollection of what they told me on the phone. I got burned that way just a couple weeks ago and I'm not going to hang my hat on my recollection of a conversation with "Robert" and "Mark". They both sent me the same link to the latest rebate form but the form clearly states the retail packaged version of the drive. Incidently, at the time I thought I WAS buying the retail packaged version of the drive. I thought so until the OEM arrived at my door. The CSRs I talked to today told me WD would honor for OEM, but how do I know I won't get shafted? And how much muscle am I going to have to get my money 2+ months down the line? I figure I'm going to have to call again tomorrow and at least get them to send me an email stating what they said, for what it's worth. Any help?
Charges on your credit card right now are temporary. They don't really mean anything except dell tried to charge the amount of $178 or so to make sure your credit card works and you had that much credit available.. the temporary charge will disappear in a few days and when they do ship out your drive you will get a permanant charge before the drive ships, and hopefully then you should get the $100 discount, but the charge right now is automated and not really worth changing.
Originally posted by: ylim11
Originally posted by: MaDHaVoK
Wait right before Dec 31.. then everyone cancel.. Dell with have 5000 hard drives and no one will want them.
pwned by madhavok!
WOW! This will be the best DEAL in 2002!!
What are the chances that we could get the new 1200jb HD with 60gig per platter drive?
Originally posted by: ActiveX
What are the chances that we could get the new 1200jb HD with 60gig per platter drive?
None, my feeling is when dell does ship these drives in 2003, the price of the 120gig drive will be a lot less then it is now, dell will be making a nice profit on older style hd's
Originally posted by: ActiveX
What are the chances that we could get the new 1200jb HD with 60gig per platter drive?
None, my feeling is when dell does ship these drives in 2003, the price of the 120gig drive will be a lot less then it is now, dell will be making a nice profit on older style hd's
Originally posted by: Caveman2001
Well, I called Dell to try and get them to ship me part #340-3698 (shows 1-3 day shipping) in place of the retail drive since they claim not to have any of the drives in stock. The guy wanted to argue saying they're different part numbers. I countered with the fact that both drives are identical and both even say WD on them.
He put me on hold and came back to say that all WD drives are out of stock. I asked why the shipping says 1-3 days then and he said he didn't know.
As much as I would like to give people the benefit of the doubt, I know this guy is flat out telling me a lie. There's no way you have a product on your site for sale that won't be shipped for 3 months and say it ships in 1-3 days.
This was my first ever order with them and it's getting worse and worse.
Originally posted by: exisle
Originally posted by: nikko
Just out of curoisity, how many people have cancelled their orders so far and how many are sticking with it?
okay, we'll just have everyone here post if they canceled their order or not, then when the thread has about 10,000 you tally the numbers
Well, I could be wrong, but according to the criteria at Tom's Hardware the OEM WD1200JB OEM I was shipped on Tuesday is a 2 platter drive, in spite of the fact it was made in May 2002. I also checked the warranty status at WD's website. A 3 year warranty extends until June 2005.Originally posted by: ActiveX
What are the chances that we could get the new 1200jb HD with 60gig per platter drive?
None, my feeling is when dell does ship these drives in 2003, the price of the 120gig drive will be a lot less then it is now, dell will be making a nice profit on older style hd's