Deal Dead, let it rest.

[beekeeper]

Thank you for the warning about Newegg Some good, Some bad. I was tempted to order, but not anymore.

Here's a place I found that sells good quality used stuff cheap:

www.crdusa.net

(I have no connection to them other than I've ordered from them and had good results.)

 

[GooberedUp]

What I don't understand is the reverential tone in which everyone talks about Newegg. They're a store, they have decent prices (not always the cheapest though, but with apparently good customer satisfaction) and they are in business to make money. As they become more and more popular, you think they'll give (if they do anyway) a fat rat's arse about you as a customer.

Like any other enterprise, thy are out to make money. This some good/some bad stuff is like the Ford Pinto analysis. How much do we make if F**ck our customers and how much will we lose when people figure it out. The decision is based purely on that. Give me a break people, Newegg isn't your daddy's store. People got screwed and I believe it. I don't suffer from the "My God, if it's Newegg that's bending me over then it must be fine" syndrome.

 

[Kwad Guy]

Did you guys really think that at the prices Newegg was charging
for this stuff that the good/bad ratio would really be 1/5? Come on!
They were charging a buck or two or three for this stuff. That suggests
to me that the good/bad ratio is going to be 1/10 or 1/20...If you bought
4 of something and they were all bad, I'd call that within the
realm of probabilities given the context.

I'm not defending Newegg. Unlike most of you, I do NOT worship at their
alter. They're OK, so are others. I didn't get in on this deal, but
if they'd had an PIII processors left when I checked, I would have
bought a bunch. And if they were all dead, I'd be dissapointed but
not SURPRISED.

Whatever,

Kwad

 

[rodan]

Let's look at this objectively, (not subjectively). Lets say, for example.......I advertise, on the "For sale or Trade" forum, some computer parts, as " some good, some bad". Wouldn't you expect "some" items to work, and, "some" not to? "Some" doesn' t not implicate, " one it ten", does it? IF your decision on was to buy, you would expect roughly half items to work, wouldn't you? Then, IF you contacted me, and, I told you, " look, I didn't get a chance to examine these items returned to me, which my customers originally bought ( not someone else's trash,BTW) and, returned because they couldn't get the item(s) to work., you get to test them, some will be good, some will be bad." Look at it, the ad, the statement it implys, '' some good.........some bad", not "one or two", good, "most" bad",or, "one in ten" good. It doesn't say that, as some of you are implying. IF you mean "one good in ten", then say so. Some of you do not think the ad is misleading, I think it is, and, probably most of you who bought items from the ad do too. I didn't get burned too bad on this deal ( probably 40 to 50 dollars, two in twenty items worked). Probably as a surprise to most of you, I will buy again, from them again, and, again. Yeah,they screwed me on this deal, but, looking back, the majority of the times, they've treated me right. Someone in their marketing department took a chance, and, probably risked his or her job, but, looks like, from your posts, they came out on top.

 

[GooberedUp]

My whole take on this is that you should expect to be screwed if there is any ambiguity in language regarding quality, warranty, etc. They are out there to make money. And, just because you do get screwed, doesn't mean that it's not worth buying from them if it's in your best interest to do so. Just don't expect that these people at any time are looking out for you. Well they are, but mainly looking out for your wallet to see how much cash they can pry from it.

Capitalism at its finest--I don't have a problem with it. Remember that old Brady Bunch saying regarding Greg's car - Caveat Emptor.

 

[MrEnigma]

I can see their point in advertising, and it worked out good. It seems like NOBODY got anything to work, that it was just basically all junk. I can see the ratio being 1/10 or 1/20, but nobody got one decent piece of equipment working, leading me to believe that it wasn't really intended to in the first place. It's good marketing on newegg's part, they weren't really deceptive as they didn't offer any guarantees. At least you can tear them apart and make them into clocks to sell on ebay, and make a bundle.

 

[GooberedUp]

<< At least you can tear them apart and make them into clocks to sell on ebay, and make a bundle. >>



Okay, THAT was funny!

 

[Atrac]

I think in the long run they should have sold everything as "dead." Then if some of the things did work, people would have come on here and said "Wow, I bought this video card, etc. as *dead* but it works just fine!" I'm willing to bet that a lot of people (the deal whores that we are) would have started ordering just in the hopes that something worked.

So basically this is similar to what really did happen, but NewEgg would have been protected since they advertised everything as "dead."

But at the prices they had the stuff listed for (shipping aside), I would have expected to get old stuff, regardless of if it worked or not.

 

[huesmann]

Just think of it this way: you just got a handful of doorstops and a few dozen paperweights!

 

[PG]

I just recieved my package today. I only ordered 2 MS OS CD's, and that's exactly what I got. Too bad there aren't any product keys so that I can use them.
Oh well, they sure are pretty with the nice holograms and everything. I got 2 OEM copies of Win2k, each came with a small booklet, but the stickers have been ripped off.

I never thought that they would send the CD's with out a serial number to go along with them.

 

[Rally1]

since when are you allowed to sell OEM Microsoft software without hardware? Even the jokers on ebay sell it with a dead HD.

 

[laugh]

good way to dump trash.

 

[Kwad Guy]

Everything has a context. Here's the context of this deal:

1) Newegg is not a mega volume clearing agent. They are a
MomNPop type operation. Maybe more successful than most, but still
with both eyes tightly on the bottom line. They may offer a good
deal, but they aren't going to have a big money writeoff clearance
if they can help it.

2) Newegg knows what this stuff is worth. If they are charging
$2 for a PIII chip or $3 for a CDRW, you can be sure 1 in two is
not good. Otherwise, they'd test them and sell off the good ones
for 15-50x as much. Their time is not SO valuable that they wouldn't
test this stuff for that kind of payoff. So you have to ask yourself,
why would a merchant WITH A CLUE AND WITH A PIPELINE FOR SELLING
USED ("REFURB") stuff be selling this so cheaply? It's not hard to
test a chip or a CDRW. Obviously they think or know that the number
of needles in that haystack is rather small.

1 in 10? Well, perhaps for something like a CDRW at $3...If 1 in 10
is good, and if you assume these are by-and-large not bleeding edge
CDroms, then the good one might be worth $40. Add in the time to test
10 decks, and you can see that selling them at $3/each ($30 for 10
plus some additional profit from inflated shipping) makes decent sense.
If the hit rate is 1/5 then it comes down to $15 vs $40...not as clearcut.

Anyway, my reading IN CONTEXT (i.e. rather than what I wished for when
I blew out the candles) was that one could probably expect a hit
rate on most of this stuff of between 1-in-10 and 1-in-20. Anything
better would have pleased me. Anything lower would have dissapointed
but not necessarily surprised me (as stated before).

Kwad

 

[PCSPEAKER]

I for one will be very disappointed if the "some good some bad" items I bought come with stickers and notes marking the items as 100% bad. I made the purchase with the expectation the items weren't confirmed by a professional to be dead and if I was mislead then I will deny charges on my card and post my opinion on reseller ratings if it comes to that. It was truly a very bad marketting decision on Newegg's part.

 

[PCSPEAKER]

In hindsight, yes Kwad, it looks like you were correct. But at the time no one really knew how the deal was going to turn out and optimistic people were left holding the short end of the stick.

 

[wuhoo]

just use the dead stuff as hammers
i used a dead hard drive as a hammer during senior year pretty effective too, lots of surface area so you wont end up nailing your finger instead of the nail

 

[gumbysucks]

rebuilder , if it was my order I'd contact my credit card company and dispute the charges. If the parts they are selling you are older than they have been in buisness then it's fraud . Usually your credit card company will side with you, its worth the phone call to them.

 

[GetReal]

<< In hindsight, yes Kwad, it looks like you were correct. But at the time no one really knew how the deal was going to turn out and optimistic people were left holding the short end of the stick. >>



...or you could have just called newegg first and they would have told you the condition of these items and their origin prior to your purchase. When I called, they told me that these items were ALL RMA returns. I even posted this fact early in the other thread. Don't blame newegg becase you made an assumption.

 

[PCSPEAKER]

<< ...or you could have just called newegg first and they would have told you the condition of these items and their origin prior to your purchase. When I called, they told me that these items were ALL RMA returns. I even posted this fact early in the other thread. Don't blame newegg becase you made an assumption. >>



I have no problem taking RMA goods since I know the majority of RMA goods are still functional, but from what people are saying, this stuff has been tested by a professional, marked bad, and then sold as "some good some bad." If Neweggs description was fair and accurate, why did they change it?

 

[GetReal]

<<

<< ...or you could have just called newegg first and they would have told you the condition of these items and their origin prior to your purchase. When I called, they told me that these items were ALL RMA returns. I even posted this fact early in the other thread. Don't blame newegg becase you made an assumption. >>



I have no problem taking RMA goods since I know the majority of RMA goods are still functional, but from what people are saying, this stuff has been tested by a professional, marked bad, and then sold as "some good some bad." If Neweggs description was fair and accurate, why did they change it? >>



I agree that newegg's choice of words for the promotion was a bad judgement call, but they did state that the items were for parts use or demo only. IMO, most, but not all of the people that got burned buying this stuff were those with egos that overcame their lack of common sense. These buyers thought that they would purchase this stuff and make a quick buck. In any case, any funds that newegg may have gained from the sale of these items will be lost 10x over in future sales from people that got burned

 

[render]

They are dumping trash.

Do we have to guess that we are getting almost dead $hit because the prices are so low?

It's the title that saying "Some good, Some Bad", which eventually led people to buy those $hit. It's obviously misadvertising.

I would definitely dispute the charge( luckily I didn't buy anything).

 

[PCSPEAKER]

<< They are dumping trash.

Do we have to guess that we are getting almost dead $hit because the prices are so low?

It's the title that saying "Some good, Some Bad", which eventually led people to buy those $hit. It's obviously misadvertising.

I would definitely dispute the charge( luckily I didn't buy anything). >>



For me there is happy ending. I called Newegg and asked them if I denied shipping and had the package returned if they would refund my entire purchase including shipping cost and the answer was yes! That means I won't have to go through my credit card company and I won't have to tarnish their good name on Reseller Ratings. If the Mods read this let me just say, this thread was very useful for me because I was able to resolve my issue using the information posted in this thread. Please don't lock.

 

[rebuilder]

Get real



<< egos that overcame their lack of common sense >>



For crying out loud give it up man!

I kept shut on some earlier slams you made against me personally where you accused me first of bragging in another thread then whining in this thread and now your just out to offend the whole bunch of us.

Talk about an ego! Give it a rest.


Just for your information, one of the upper level supervisors agreed with me that the sale of those items should have never happened because they didn't realize that most of the items had stickers indicating they were already bad and they should never have changed the description from "dead" to "some good, some bad".

I got the last of my order today. They were supposed to send me Four MSI Geforce 2 Pro 64mb video cards. Well I received them and it was two older creative labs cards and two other older 3dfx cards. Of course they had big stickers indicating they didn't work.

This thread was started to warn folks to not buy any more of those items and not to start a bunch of meaningless jibber jabber from others who were not directly affected.

For those affected, give Newegg a call and ask to speak with a supervisor and they will work with you on a fair resolution.

See ya!

 

[PCSPEAKER]

Yes, make sure you talk with a supervisor. When I called the first time and talked with the first person to answer the phone and asked about the shipment with "some good some bad" items in it, she told me, "There is risk in purchasing refurbished items but they have all been tested as being good." I repeated her words back to her for verification and it became apparent I was typing everything she said to me, so she decided to confer with a supervisor who had more information. They shipped my order in 2 different containers, one with MY new Athlon and CDRW, and the other with THEIR junk, as I intend on refusing one shipment and accepting the other. The fact the customer service agent didn't know anything about the "some good some bad" deal was a little surprising, I guess people haven't been complaining enough. Newegg knows they made a mistake and I think people should call them on it, expecting a reasonable and fair resolution.

 

[buyplenty]

Received the four LS-120 drives I ordered. Two work for sure, one is DOA and the fourth is uncertain. I'm satisfied at $2 each and total of $8 for shipping. The outside appearance of the drives ranges from fair to dumpster dive quality.