Dear Ebay....

[Pulsar]

I bought an item for a sailboat last week and thought you guys would appreciate the continued stupidity of ebay technical support.

So I paid last Tuesday, and the item is pickup only. 5 emails and 1 week later I still haven't heard from the seller. So I call Ebay to see if I should open a dispute. The first tech support person (in India) reading from a script (poorly) tells me that they can send me the full contact information of the seller, but they have to send him mine at the same time. No problem I say.

So about 10 minutes later I get an email. It has all my information in it, the login of the seller (which of course I already know) and nothing else. So now the seller has all MY info - and I have none of his. Idiots.

So I call back. I get a second person (from India) still reading from a script (poorly). It seems the last support person didn't click the right boxes. Awesome. Second email is on it's way.

10 minutes later I get the second email. It is for the wrong login ID, from someone on the other end of the country. And now this completely unrelated person has all my contact information as well. Fan-fucking tastic ebay. Great job.

So I call back again. I get a third person (from India) still reading from the same script (poorly). Oh, we're very sorry sir, this happens some times. And another email is sent.

10 minutes later, I finally get the right fucking number and I call the guy to find out he's like 70 and doesn't check his email and didn't even know he had sold the item. In the mean time, I receive a call from Texas because this guy I have nothing to do with has gotten my contact information and wants to know why ebay is mailing him.

W.T.F.

tldr: Bought item, ebay support fucks it up, old people shouldn't ebay.

 

[Mayne]

young pepole don't use ice floats to ship their old people off to their deaths? When did this practice end?

 

[Krazy4Real]

On the plus side... at least you're probably going to get your item soon.

 

[Linux23]

So the moral of the story is that Indian people suck?

LMFAO.

 

[dualsmp]

When you call support tell them you want to speak to an American, sometimes they will patch you through to someone who actually works in the US.

 

[Linux23]

When you call support tell them you want to speak to an American, sometimes they will patch you through to someone who actually works in the US.

Kinda discriminatey, no?

 

[Thebobo]

If its pickup only why not pay them when you pick it up?

 

[Pulsar]

If its pickup only why not pay them when you pick it up?

Because I'm not going to take cash to go meet someone I don't know, and I'm safer paying through paypal / ebay so I can get the money back easily if they try to screw me.

 

[Ns1]

Because I'm not going to take cash to go meet someone I don't know, and I'm safer paying through paypal / ebay so I can get the money back easily if they try to screw me.

this is hilarious because pickup only + paypal actually opens up the seller to fraud.

 

[dualsmp]

Kinda discriminatey, no?

I've done it plenty of times with tech support other than ebay, they generally just transfer you and that's it. I don't feel like deciphering English with their thick accent.

 

[Pulsar]

this is hilarious because pickup only + paypal actually opens up the seller to fraud.

Don't care - because I'm the buyer.