Originally posted by: intogamer
Originally posted by: dali71
Originally posted by: brentw
Well I called dell and they cannot credit my account the 42.01, but instead I will have to refuse the package from ups, and once it returns to their warehouse I will then receive full credit of the purchase price. Kind of dumb they couldnt just give me 42.01, but instead I have to order another lcd monitor.
After spending over half an hour on the phone with some Indian woman who I could barely understand, they told me the same thing. It doesn't make a whole lot of sense to do business in this way, seems like it will cost them a lot more to have to eat the shipping charge, restock the monitor and ship out another one to me. I explained this to her, but to no avail. Since I don't really want to deal with the hassle of doing this, I let her know that I would keep the monitor, Dell could keep my $40, and they would not get any more business from me.
ask her "can I be transfered to an American Rep"
Wont help they will transfer you to BOB who is indian.
Buddy of mine from India said they have american names for use in India call centers.
First the jobs then the names.