Yeah that is incredibly insulting. How stupid does Dell think we are? I was on the phone with an Indian rep last year. He goes in his Indian voice, "Hello my name is George blah blah blah." I replied, "Your name isn't George!" He very politely replied, "yes sir my name is George." I told him to quit lying to me. Your name is not George. He then reluctantly admitted his name was not George and told me his real name.
Last week I spent over 3 HOURS with some Indians with Delta trying to redeem frequent flyer points for a flight. Ok these people are not only from India, but they must be the dumbest Indians on the planet. Really really stupid. One of then kept mixing up my destinations and departure city. He did this 4 times in 2 minutes, and even aded in a city I never mentioned.
I finally got an AMerican agent on the phone and got my flights booked in under 5 minutes. I would not be surprised if 3 hours of Indian labor is cheaper than 5 minutes of American labor..
Last week I spent over 3 HOURS with some Indians with Delta trying to redeem frequent flyer points for a flight. Ok these people are not only from India, but they must be the dumbest Indians on the planet. Really really stupid. One of then kept mixing up my destinations and departure city. He did this 4 times in 2 minutes, and even aded in a city I never mentioned.
I finally got an AMerican agent on the phone and got my flights booked in under 5 minutes. I would not be surprised if 3 hours of Indian labor is cheaper than 5 minutes of American labor..
Originally posted by: HDTVMan
Wont help they will transfer you to BOB who is indian.
Buddy of mine from India said they have american names for use in India call centers.
First the jobs then the names.