DELL 200GIG HD update

KAMAZON

Golden Member
Apr 4, 2001
1,300
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76
www.alirazeghi.com
I haven't recieved any word for my PCI IDE card...I don't know why dell has supposidly such great support. They might be good at maybe returning computers or something, but with small customer letter details, they totally drop the ball everytime with me.
 

cpars

Golden Member
Feb 4, 2000
1,709
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71
Originally posted by: KAMAZON
I haven't recieved any word for my PCI IDE card...I don't know why dell has supposidly such great support. They might be good at maybe returning computers or something, but with small customer letter details, they totally drop the ball everytime with me.

There is a sticky on the forums linked above on that issue. I called WD and was treated very nice and received my card a few days later.

Thread
 

LuNoTiCK

Diamond Member
Jan 7, 2001
4,698
0
71
Originally posted by: KAMAZON
I haven't recieved any word for my PCI IDE card...I don't know why dell has supposidly such great support. They might be good at maybe returning computers or something, but with small customer letter details, they totally drop the ball everytime with me.


You obviously didn't look for word on the PCI card. You just seem like someone who prefers complaining.

ATA INFORMATION
 

KAMAZON

Golden Member
Apr 4, 2001
1,300
0
76
www.alirazeghi.com
Thanks, I called up dell immediately when this happened and they said htey would open up a ticket and call me back. I called dell because other ATers said they did and got it resolved. That comment by Chandler at Dell was put up 2 weeks after I called them, and no one called me back. Regardless, i'm glad i jus thave to call WD.
 

Karaktu

Moderator Emeritus<br>Elite Member
Apr 24, 2002
17,752
10
81
Got my drive today, calling for the controller now.

Joe
 

Karaktu

Moderator Emeritus<br>Elite Member
Apr 24, 2002
17,752
10
81
Easy as pie (just a long hold time).

They're out of controllers at the moment, but backordering them, expect them within a week.

BTW, they will upgrade your warranty to 3 years because the drive was ordered before the new 1-year warranty policy went into effect. Make sure to ask them to upgrade your warranty (they may try to get you to agree that the 1-year warranty is ok).

Joe
 

RandoMBU

Junior Member
Oct 14, 2002
9
0
0
Is the IDE controller card required in order for this drive to be detected correctly by the motherboard? For some reason my HD comes up as 127gb instead of 200, but I'm just using the standard IDE channel on my MB.
 

Fallen Kell

Diamond Member
Oct 9, 1999
6,097
461
126
RandoMBU: you have run into the FAT32 partition limit. You need to create multiple partitions for that drive to be fully used in FAT32. NTFS "can" use all 200 of it, BUT your motherboard may require a BIOS update to detect it at 200 GB (but windows would see it just fine without the update). If you have "partition magic" software, you can use that to create the partitions for the disk. But the DOS fdisk utility will not be able to work properly.
 

MoFoQ

Senior member
Apr 17, 2001
384
0
71
not only that.....XP/2k has one minor issue with drives bigger than 137GB....connected to the mobo's IDE controller. By default, XP will not use 48bit LBA addressing and will only recognize the first 128GB or so (this is regardless of the filesystem; fat32, NTFS, etc.).

You can enable it from the registry (a reboot is needed though):

in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\Parameters
add the following
E n a b l e B i g L b a = d w o r d : 0 0 0 0 0 0 0 1

it should have been resolved by now in the service packs (though mine wasn't).

 

GetSome681

Senior member
Oct 4, 2002
242
0
0
I just got my 200 drive a few days ago. I never got an email about the updated rebates. Anyone have a copy or know where to get them. Thanks.
 
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