Dell computer question

[XxervioCSO]

I have a co-worker who has a Dell. His dvd burner went out little bit ago and he said before that he could burn dvd's just fine. I bought him a NEC burner replacement from newegg. I tested that burner and my lite-on burner in my comp and both copy a store bought dvd just fine. When i put any burner in the dell i get other results. most of the time it reads the dvd fine but when it goes to burn it gets almost all done then gives me an error. I use dvdxcopy from 321 studios. same program i use on my computer. I reinstalled winxp and everything with the same results. The Dell is a 2.8 gig p4 with 512 of ram so i know that can't be a problem. The dvd durners i have setup as both master and slave on the second ide channel. He has another drive that is just a dvd rom and i have left that connected and disconnected to leave the burner by itself. I am drawing blanks as to what the problem could be. The burner that was in there before was a phillips drive, i'm sure that a different brand shouldn't be a problem but who knows with Dell comps. Any help or info would be appreciated.

Thank you

 

[CalvinHobbes]

The original burner in my Dell died under warranty and they sent an NEC as the replacement. It works perfectly.

Have you tried any other software to test the burner. Doesn't have to be a movie, have you tried just a data DVD? Have you checked the DMA settings?

 

[Bug]

Can you try setting the burner as cable-select?

 

[Taz480]

I think he stated that friends Dell computer has another optical drive, a DVD-ROM. I know a lot of different drives are different. I have two Lite-On drives identical but one DVD-ROM and one DVD-R/RW. I swear by 'em. But mine will not work setup with them both as cable select as most won't. Also, make sure on his machine that the burner is set to Master and the regular DVD-ROM is Slave. I had mine the other way around for a long time and had a lot of problems until I read the directions and it suggested that on a two drive system that ur sposed to have ur burner as Master, LOL!, like we are sposed to read the directions or something, LOL.

 

[FlyingPenguin]

ALWAYS use the cable seclect jumper setting on a Dell system. Dells don't like master/slave settings.

No reason it shouldn't work on the Dell unless there's a secondary issue like a bad PSU.