contact field is the name of the store you bought from, in this case, DELL. Other people think is Y or N. Either way there is no big deal, 'cuz I put down Dazzle when I did this on March and it went thru.
For the different UPC code, I sent the form with the original UPC and a letter explainning the problem. At first, my status was pending for paperwork. Yesterday, it is in PROCESSING STATUS and Your rebate is valid and is in the final stages of processing and should be mailed to you within the next 30 days.