DELL Laptop Dealio **UPDATED** Now hotter! [DEAL DEAD NOW]

[PeterPan76]

Man!!!! WTF???
My Rep didn't do crap... I dont like this!. the betta give me the deal or else I am going to be really mad.!!

 

[ahwei]

don't think this deal is on anymore...

 

[ahwei]

well...don't complain. my rep cancelled my order when i mentioned i want to upgrade to 'sxga screen' and then i also said I'd like to know if I can get refund on the CompleteCare since I'm in California. The guy was confused, had to 'consult' his manager...called me back in about 30 mins and asked me how did I get that $1193 quote? I told him I just add this, add that, bada bing bada boom. The gist is he can't get my original price back, and there's nothing he can do about it.

Called a couple more times, all I got was "your order has been cancelled, we cannot do anything about it."... sigh... this was a good deal at $1193(with 20GbHD, good battery), hot if you can get CompleteCare refund... was just a little greedy trying to ask for the SXGA upgrade in hopes that the CompleteCare refund would offset the upgrade, and now I got shafted...

Any number I can call to complain?

 

[Dug]

flight23 wrote-

"$100 Rebate is NOT VALID for the following reasons:
1) in conjuction with free CDRW/DVD drive upgrade
2) Purchases made in the Home Sales department

Read the fine print people!"

Actually it says "can be combined with any promotion"
I called and they said getting the cdrw or dvd does not void the $100 rebate
But you do have to go through the education link when you order.
And supply your student information.

 

[Herr Yunta]

Can anyone tell if SC is eligible for the $99 refund? It is by itself and the wording is slightly different.

CompleteCare Services Contract

 

[TurtleMan]

ahwei, im sorry to hear that. The first rep i got was like that, i told him about completecare is not availabe in CA and he was like wat , blah blah
and later on he put me on hold and then tell me that he have to cancel my order so i can choose another warrenty plan ... which is dUMB..
as soon as i heard the cancel word, i was like .." oh really.. umm... nevermind then ... i will just stick with the completecare blah blah" and just hang up right away....Im sorry bc the upgrade thingy screw up ur order ... but

Jared N Boothe
e-Commerce Consultant
jared_boothe@dell.com
800.879.3355 extension 62636

He is the dude that i called ... and he just upgrade it for me, no question asked
just ask him how much would it be if u want to upgrade your display to SXGA
and PLEASE dont just ask any rep about the special upgrade, it mite get you deal ruined as for ahwei
But i think by now , it would be too late to upgrade neway ... but try it if u want ..

The upgrade supposely cost 70 dollar more.. but somehow when i called and asked him about it, he said something about special going on so i get it
for -$10 ... i was like wtf too, scaring that if adding the SXGA would offset the total price, but i guess he just went in and took off 10 bux and got me a new order number..
just hopefully he didn't change the damn setup .... my old one was almost in production... and suppose to ship it on the 18th.. but now it is
still in order processing ... .so ... *cross my fingers* and please let me get it !! ;D

 

[PeterPan76]

Well i will email your rep. My laptop is suppose to ship on the 18th. But I feel that saving 100 is not that much when spendin 1000+.Thast only 10%. SXGA sounds like a good deal or 1100. But 1200? that's a lot beans. I spent about 1000 already in Dell last month alone.

 

[TeMpT]

I'd be careful with any changes at this point. Last thing you want to do is make a change and ended up with no laptop or them backtracking...

Just for the record, I too had Jared as my original rep.

 

[TurtleMan]

Jared is not my rep, someone just post his info on the sec page, so i just called up the dude
I would also agree with TeMpT, any change you make right now might very well screw up ur deal
as they have to cancel it and re order for you.

Not try to be selfish here, but with everyone calling Jared to get the display upgrade deal
some of you might screw up the deal for me, as my deal is not finalize yet
so PLEASE, PLEASE just ask how much to upgrade to SXGA , and wait till them tell u about the special
and not just bust out some stoopid thing like
"i know i can get the display upgrade for 10 bux less, one of the guy did it , blah blah blah"
PLEASE..

 

[TeMpT]

Turtleman....are you still waiting for the order to firm up? Seems rather long....

 

[DonBlack]

After many corrections, this is what my order now looks like. It doesn't include CompleteCare and has the SXGA upgrade. Please let me know if you see anything wrong since I might be missing something due to all of the changes. Thanks!

Order was placed on: 12/14/2001
Estimated Ship Date: 12/27/2001

*Sales Tax : $ 0.00
Shipping and/or Handling: $ 0.00
Total Order Amount : $ 1164.00

Qty Part # Description
--- -------- ---------------------------------------------
1 220-5454 I4100,14.1 SXGA+,NV11,1.0GHZ-M PIII,W/32
1 311-6309 128MG,2DIMMS,I4100,TIED
1 340-6515 20GB,9.5MM I4100,TIED
1 340-7047 LIGHTWEIGHT FLOPPY DISK DRIVE,
1 420-0554 WINDOWS XP HOME, ENG, INSP
1 313-7222 DELL APPLICATION BACK-UP CD,FACT
1 430-1292 INTERNAL NETWORK CARD
1 313-1225 INTERNAL 56K MODEM
1 461-2847 8X DVD/SW,INSPIRON,TIED
1 313-0833 IVI SW DVD SOLUTION
1 412-5623 NORTON ANTIVIRUS 2002,OEM,ENG,TIED
1 412-3809 SW,MUSIC MATCH 6.0,WXP
1 312-2511 59WHR, LITHIUM-ION 8-CELL, PRIMARY
1 461-2098 CLASSIC NYLON CARRYING CASE,INSP
1 412-3887 AOL 6.0 FI,DHS
1 412-3807 SW,PIC-STDO,WXP,DELL EDITION
1 412-3637 MS WORKSSUITE 2001 STD,CDWD,ENG,FACT,INS
1 902-0070 RTD,INSP,IGS,INIT 1:1:1,DHS
1 950-3337 1YR LIMITED WARRANTY
1 950-9057 NO WARRANTY,YRS 2/3(DIM,INSP,1-1-1RTD)

 

[PeterPan76]

You will not be able to get a credit on for the CompleteCare package because your sales (at least mine) removed it from my order and didn't credit me for it.

I canceled my order with Dell. I don't think it was such a hot deal anymore.

 

[DonBlack]

The price above already includes the $99 credit (less $70 screen upgrade).

 

[ImprezaWRX]

Hey DonBlack, how did you manage to get the csr to make this change for you without cancelling and reordering the laptop? My csr said that I had to cancel the whole thing and select sxga if I wanted to upgrade...

thanx

 

[Hoysauce]

Anybody know what quality is the classic laptop carrying case that you get for free? Anybody have a link to it somewhere? Couldn't find it on Dell's site. TIA.

 

[odz]

<< Anybody know what quality is the classic laptop carrying case that you get for free? Anybody have a link to it somewhere? Couldn't find it on Dell's site. TIA. >>



I am wondering the same thing.

Also, my ship date was moved back to the 26th from the 17th. It has been 'in production' for 5 days now. Which means that I will not have it for my flight back home for Christmas.

 

[DonBlack]

Impreza,

I guess I was just lucky. My rep wasn't very helpful but he wasn't an ass either. He would make a change and then raise the price. Or, he would lower the price but downgrade the screen. Stupid back-and-forth stuff like that. Finally, he got it right. Some people paid less for the SXGA upgrade, I had to actually pay $70 more.... It's all luck of the draw I guess.

 

[Chad]

bump

 

[odz]

<< Also, my ship date was moved back to the 26th from the 17th. It has been 'in production' for 5 days now. Which means that I will not have it for my flight back home for Christmas. >>



Ok, now it shows as shipped. Oh well.

 

[DonBlack]

odz,

What was your config/final price? Thanks.

 

[IgorTs]

Back to that memory.
I just got it and look what's writen on it:
MT8LSDT3264HG133b
So it's what you need, go get it if it still $36 shipped

 

[odz]

<< Back to that memory.
I just got it and look what's writen on it:
MT8LSDT3264HG133b
So it's what you need, go get it if it still $36 shipped >>



Affirmative. If you look, there is a Micron sticker on the actual stick that says:
"256mb, SYNCH, 133mhz, CL3"
So if you go through their memory selector thing, it IS the correct memory. It is Dell branded Micron Cas3 133mhz.
And it's so cute too...awwwwwww.

 

[odz]

<< odz,

What was your config/final price? Thanks. >>



I'm not exactly sure because I still haven't gotten a conf. email. I talked to the Dell guy, but I don't remember exactly what he said.
It SHOULD be:



<< Order detail - order placed 12/10/01 10:42:04 AM

Pentium®III Processor,1.0 GHz-M 14.1 XGA TFT Display NV 11 w/32MB Video Qty: 1 Unit Price: $1,218.00


Memory: 128MB,SDRAM,2DIMMs
Hard Drives: 20 GB Ultra ATA Hard Drive
Floppy Drive: Modular Floppy Drive
Operating System: Microsoft® Windows® XP Home Edition¹²
Network Card: Integrated Network Card
Modem: Internal 56K Modem
Modular CD/DVD Drives: FREE! 8X Max Variable DVD Upgrade for XP!
Bundled Software: Microsoft® Works Suite 2001 with Money Standard
Norton Antivirus: Norton Antivirus® 2002, 90-day introductory offer
Digital Music: Dell Jukebox powered by MusicMatch 6.0 for XP
Batteries: 59 WHr Lithium-Ion Battery with ExpressCharge?
Carrying Cases: FREE Nylon Carrying Case
Service and Support Options: 1Yr Ltd. Warranty- 1Yr Mail-In Service + CompleteCare + 1Yr Phone Support
Internet Access Service: 6 Months of DellNet® by MSN Internet Access Included
Digital Imaging Software: Image Expert® 2000 for XP, Dell Edition >>



But then I upgraded to the 3yr warranty for $19 more, and the guy said that I didn't get the second day shipping when I talked to him.

 

[TeMpT]

My order was originally for 12/17 shipping, then delayed till 12/26. Now it show as shipped

guess not upgrading to the SXGA paid off. Now I'll get this before xmas.

 

[DonBlack]

Odz,

I would be very careful. As I mentioned before, my sales rep didn't seem to check over my order after each change and it took 5 written e-mails before I had locked in the right config at the correct price. Watch your invoice!