I have been dealing with Dell for 2 days and am fed up.
I order an 8250 on 11/26/02 and received my order acknowledgement within 1 hr. My order, however was NOT processed by dell until 12/2/2002. Thus their "order date" on my packing form is 12/2/02
There are $650 worth of rebates
Dell will only honor rebates based on WHEN THEY PROCESS them - not when you place the order. You have no idea how many times I told people "but I have an order acknowledgement from 11/26/02 showing I placed the order.
They don't care. they claim there is nothing they can do.
Well, I am returning tis POS to them and they will pay the freight.
Be warned. This is the worst scam I have ever seen.
I order an 8250 on 11/26/02 and received my order acknowledgement within 1 hr. My order, however was NOT processed by dell until 12/2/2002. Thus their "order date" on my packing form is 12/2/02
There are $650 worth of rebates
Dell will only honor rebates based on WHEN THEY PROCESS them - not when you place the order. You have no idea how many times I told people "but I have an order acknowledgement from 11/26/02 showing I placed the order.
They don't care. they claim there is nothing they can do.
Well, I am returning tis POS to them and they will pay the freight.
Be warned. This is the worst scam I have ever seen.