- Dec 14, 2012
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I ordered an Optiplex 7010 small form factor from their online site. They sent me a mini tower by mistake. I thought, oh well, mistakes happen.
So, I contacted them expecting a simple process of returning the one and replacing it with the correct one. Nope, they said they are not responsible for
mistakes on their website and it was provided by a refurbisher they selected, so tough luck.
I own three Dell desktops and two Dell laptops...I am now stuck with a box I didn't want. I guess I'm done with Dell.
So, I contacted them expecting a simple process of returning the one and replacing it with the correct one. Nope, they said they are not responsible for
mistakes on their website and it was provided by a refurbisher they selected, so tough luck.
I own three Dell desktops and two Dell laptops...I am now stuck with a box I didn't want. I guess I'm done with Dell.