Dell Vostro (230?) passes POST but fails to boot into OS

cheap5.0

Member
Jan 9, 2010
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Any ideas what causes this? I was given a few of these Dell vostros all having similar problems, they boot past POST then the screen goes black and im left with a blinking cursor in the upper left corner.

Im trying to learn with hands on, so ive been reading all morning but ive hit a bit of a dead end here. Any help is appreciated.
 

winston9t4

Senior member
Apr 2, 2001
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I think you'll need to give more info. Are you trying to install a new OS? Are you sure the drive with the OS on it is good? That would be a reasonable starting point.
 

cheap5.0

Member
Jan 9, 2010
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I have not tested the drives, but will now...will simply removing them from the defective systems then installing them in a known-to-be-good system, then accessing the data be sufficient for testing it?

Or is there a utility i should use?

I am hoping i can get them to boot up into the original windows install. Or would i be better off trying a linux install instead?

The end goal i am trying to accomplish here is get 1 good PC out of the three i have here and work on setting up my first home server, then play with networking, then security, then whatever...im working on getting into IT and this busted computer seems like a good starting point for getting hands on.
 

cheap5.0

Member
Jan 9, 2010
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So HDD error then, since im certain the OS was left intact?

Does this also mean if i change the boot priority to CD rom, i could install linux? Sorry if the answer is obvious, im seriously new to this lol.
 

Bubbaleone

Golden Member
Nov 20, 2011
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So HDD error then, since im certain the OS was left intact?

Does this also mean if i change the boot priority to CD rom, i could install linux? Sorry if the answer is obvious, im seriously new to this lol.

Here's the Vostro 230 Service Manual. Give that a good read before you do anything else. Id suggest you first unplug the PSU powercord from the wall outlet then hold down the power button for 15 seconds to bleed off any residual current in the mobo.

Remove the case cover and then remove the CMOS battery for 3 minutes (this clears the CMOS and returns the BIOS to all default settings). While you're in there disconnect, inspect then reconnect all wiring connectors, and be sure that memory modules and graphics card (if any) are properly seated.

Reinstall the CMOS battery and plug the PSU back in. Start the computer and immediately enter the BIOS setup (press the F2 key at the Dell logo boot screen) and make sure that the date/time are set correctly, and that the boot order is set to CDROM first and HDD second. Save and exit BIOS to test if it will boot into Windows. If you still get the blinking cursor then (as has already been noted) there's no operating system installed.

.
 
Last edited:

emeeks

Junior Member
Jul 23, 2013
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www.computerrepairforums.com
Any ideas what causes this? I was given a few of these Dell vostros all having similar problems, they boot past POST then the screen goes black and im left with a blinking cursor in the upper left corner.

Im trying to learn with hands on, so ive been reading all morning but ive hit a bit of a dead end here. Any help is appreciated.

Does the hard drive show up in the BIOS? We've had a few machines do this, and it ended up being the connection between the hard drive and the motherboard. I've only experienced this twice though.

First thing I'd do is reset the CMOS and then boot into BIOS as the above poster stated.
 

cheap5.0

Member
Jan 9, 2010
92
0
0
Here's the Vostro 230 Service Manual. Give that a good read before you do anything else. Id suggest you first unplug the PSU powercord from the wall outlet then hold down the power button for 15 seconds to bleed off any residual current in the mobo.

Remove the case cover and then remove the CMOS battery for 3 minutes (this clears the CMOS and returns the BIOS to all default settings). While you're in there disconnect, inspect then reconnect all wiring connectors, and be sure that memory modules and graphics card (if any) are properly seated.

Reinstall the CMOS battery and plug the PSU back in. Start the computer and immediately enter the BIOS setup (press the F2 key at the Dell logo boot screen) and make sure that the date/time are set correctly, and that the boot order is set to CDROM first and HDD second. Save and exit BIOS to test if it will boot into Windows. If you still get the blinking cursor then (as has already been noted) there's no operating system installed.

.

Thanks a ton, will do this and report back. I did unplug the PSU and remove the battery but only for 10 seconds (guessed how long it should have been). Ill follow your procedure.



Does the hard drive show up in the BIOS? We've had a few machines do this, and it ended up being the connection between the hard drive and the motherboard. I've only experienced this twice though.

First thing I'd do is reset the CMOS and then boot into BIOS as the above poster stated.


The BIOS had some diagnostic utility in it that i ran. It tested all the hardware, memory, Hdd, etc...all came back good, so i know the Hdd is being "seen" on a low level by the BIOS.

Ill do as mentioned above and report back shortly.
 

Ketchup

Elite Member
Sep 1, 2002
14,553
248
106
Did it come with Windows 7 Pro 32-bit? Is the Windows serial sticker still on the case? If so, a Windows 7 Pro disc from somewhere should be all you need to reinstall.

Alternatively, you could try booting from a Windows 7 installation disc or repair disc to see if Windows can fix the problem for you.
 

cheap5.0

Member
Jan 9, 2010
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I followed the above isnturctions and still ended up with a blinking cursor.

Did it come with Windows 7 Pro 32-bit? Is the Windows serial sticker still on the case? If so, a Windows 7 Pro disc from somewhere should be all you need to reinstall.

Alternatively, you could try booting from a Windows 7 installation disc or repair disc to see if Windows can fix the problem for you.

Im a bit rusty here, since we (my employer, they gave them to me recently) got these about 3 years ago. I think what we have is a win 7 32 bit, thats running a win xp shell? Does that sound right? We had to do something like that in order for the server technology to place nice with the new desktop technology.

At any rate, good idea on the recovery disk. I have found the directions for making a recovery disk in Win 7, but i dont think it will work since for all intents and purposes we are using Win XP sp3 on the desktops.

I have been searching for the win XP boot disk directions/download, but so far all i have found is the floppy drive download on M$ website. Would that work if i were to put it on a CD and boot from that drive? Or does it have to come from a floppy for some reason?
 

Ketchup

Elite Member
Sep 1, 2002
14,553
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If you are referring to Classic Shell, it comes with 7, just needs to be enabled, so the basic installation of 7 would not differ from a standard install. Do you have recovery discs for these machines?

Do you know if these machines have the Dell recovery partition? In the past, I know that was visible by a small blue bar at the top of the screen just before the OS loads.
 

cheap5.0

Member
Jan 9, 2010
92
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If you are referring to Classic Shell, it comes with 7, just needs to be enabled, so the basic installation of 7 would not differ from a standard install. Do you have recovery discs for these machines?

Do you know if these machines have the Dell recovery partition? In the past, I know that was visible by a small blue bar at the top of the screen just before the OS loads.

I keep forgetting to bring a disk in to work to make a recovery disk, all we use around here are USB's.

I know what you are refearing too with the blue bar before launching the OS. I think they either changed how its displayed or got rid of it in this series. The previous round of Dells we had, had that blue bar. These ones do not.
 

Ketchup

Elite Member
Sep 1, 2002
14,553
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I keep forgetting to bring a disk in to work to make a recovery disk, all we use around here are USB's.

I know what you are refearing too with the blue bar before launching the OS. I think they either changed how its displayed or got rid of it in this series. The previous round of Dells we had, had that blue bar. These ones do not.

Gotcha, try <ctrl> + F11 at boot when you see the dell splash screen.
 

cheap5.0

Member
Jan 9, 2010
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Try CTRL + F11, no luck. However F12 "Boot options" brings up a menu that lists "Boot to utility partition". When i try that, i get the same blinking cursor on the next screen.

I still forgot to bring in a blank disk, i do however have a free USB here that im working on putting a copy of porteus (linux) on. If i can get it to boot like that, than that means i need a fresh install of windows correct? Or possibly just need a recovery disk?
 

Ketchup

Elite Member
Sep 1, 2002
14,553
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Try CTRL + F11, no luck. However F12 "Boot options" brings up a menu that lists "Boot to utility partition". When i try that, i get the same blinking cursor on the next screen.

I still forgot to bring in a blank disk, i do however have a free USB here that im working on putting a copy of porteus (linux) on. If i can get it to boot like that, than that means i need a fresh install of windows correct? Or possibly just need a recovery disk?

It sounds like the recovery partition is hosed, possibly windows too. Realistically, you would probably just want to do a fresh install unless you think there is something on there that needs to be recovered.
 

cheap5.0

Member
Jan 9, 2010
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It sounds like the recovery partition is hosed, possibly windows too. Realistically, you would probably just want to do a fresh install unless you think there is something on there that needs to be recovered.

Nothing worth recovering, my goal with this was just to learn and get it working.

I had some time last night, so i tried a USB version of porteus linux and it booted right up. Which is fine with me, since i wanted to start getting cozy with linux anyways.

Ive got another PC given to me, this ones older...maybe circa 2004, cant tell. No POST, im just starting to look it over. Ill make a new thread for that one when i get time to pin point some possibilities.

edit: Should i plan on replacing the Hdd? If it corrupted the windows install, is it likely to lose more data down the road?
 

cheap5.0

Member
Jan 9, 2010
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Update on #2 computer (Not the vostro i started this thread about):

Im 99% certain the on board video is shot. I ran down a list of things to try, tried to eliminate all the hardware I could (CD, Hdd, floppy...there is no other hardware in this pc), peripherials (mouse & keyboard).

I know the monitor and monitor cable are in good working order. The PC uses on board graphics. I do have A PCI-e card here i could put in...IF IT ONLY HAD A PCIe slot! Im starring at an AGP slot, so that wont work.

Any other ideas? Is there a way to test the output on the MOBO with a multi meter to confirm thats the problem?
 

Ketchup

Elite Member
Sep 1, 2002
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edit: Should i plan on replacing the Hdd? If it corrupted the windows install, is it likely to lose more data down the road?

Tons of things can cause corrupted data, including viruses and memory problems. Based on what you have posted, you are way too early into this machine to make that assumption.

Get a good program like seatools for DOS burned onto a CD and boot from that. It will tell you if the disk is healthy or not.

I don't know if they have improved, but recovery partitions used to be notorious for failing to operate properly. Synonymous with breathing on the computer the wrong way, or getting one virus... ever.

When I worked retail I used to always tell people to burn recovery discs as soon as they got it home for the very reason.
 

cheap5.0

Member
Jan 9, 2010
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Tons of things can cause corrupted data, including viruses and memory problems. Based on what you have posted, you are way too early into this machine to make that assumption.

Get a good program like seatools for DOS burned onto a CD and boot from that. It will tell you if the disk is healthy or not.

I don't know if they have improved, but recovery partitions used to be notorious for failing to operate properly. Synonymous with breathing on the computer the wrong way, or getting one virus... ever.

When I worked retail I used to always tell people to burn recovery discs as soon as they got it home for the very reason.

Good to know, thanks. Im 3 weeks into a A+ certification book. I just covered all the windows chapters in the last few days, and im starting to see where theory and practice part ways. Im trying to ignore practice for now, since the certification is all theory lol. Windows will be the end of me on that exam, everything else is burned into my memory...but file paths, command line prompts and utility locations are kind of murky.

I took the Vostro home, its going on the back burner for a bit. Im waiting until i pass the A+, then ill start working on CCENT or Net+ and at that point ill start putting together a more elaborate home network and bring the vostro back into play as some sort of server.
 

Ketchup

Elite Member
Sep 1, 2002
14,553
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Good to know, thanks. Im 3 weeks into a A+ certification book. I just covered all the windows chapters in the last few days, and im starting to see where theory and practice part ways. Im trying to ignore practice for now, since the certification is all theory lol. Windows will be the end of me on that exam, everything else is burned into my memory...but file paths, command line prompts and utility locations are kind of murky.

I took the Vostro home, its going on the back burner for a bit. Im waiting until i pass the A+, then ill start working on CCENT or Net+ and at that point ill start putting together a more elaborate home network and bring the vostro back into play as some sort of server.

Cool, I have had good luck using old desktops as file servers (using an old Compaq now). Best of luck with your training.
 

ravers digest

Junior Member
May 10, 2014
1
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I just unplugged the USB Keyboard and installed a PS2 Keyboard and it works.

Why? Because I have been in the computer business too long.

Why did it work? I don't ask - I have been in the computer business too long.
 
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