Delta Faucet Warranty Is Great

[NoCreativity]

Just wanted to post a thumbs up review of the Delta lifetime warranty on their faucets. My 4 year old kitchen faucet valve was leaking. Looked at the replacement price ($30 from Lowes). Thought that was a bit pricey so I hit up the Delta support page, sent a message about the drippy faucet and entered my info. Two days later I have a new valve being shipped to me free of charge.

If you are thinking about new faucets keep them in mind for a good mid-range manufacturer.

Update:

The bonnet nut was on back order so instead of getting my replacement parts in a few days it took about 10 days because they waited to ship the valve until they had the nut back in stock.

My only time investment was five minutes sending a warranty message through their website. No receipt needed, just the model number. My message was essentially "My faucet is dripping and the drip is getting worse". Those same parts would have cost me at least $35-$40.

 

[RearAdmiral]

Just wanted to post a thumbs up review of the Delta lifetime warranty on their faucets. My 4 year old kitchen faucet valve was leaking. Looked at the replacement price ($30 from Lowes). Thought that was a bit pricey so I hit up the Delta support page, sent a message about the drippy faucet and entered my info. Two days later I have a new valve being shipped to me free of charge.

If you are thinking about new faucets keep them in mind for a good mid-range manufacturer.

Cool. Had a Delta installed during my kitchen reno. Have been very happy with it so far and I was worried about warranties between different companies. It's a little nuts given how expensive some of these faucets can be. Touch operation is really nice though!

 

[x26]

Just wanted to post a thumbs up review of the Delta lifetime warranty on their faucets. My 4 year old kitchen faucet valve was leaking. Looked at the replacement price ($30 from Lowes). Thought that was a bit pricey so I hit up the Delta support page, sent a message about the drippy faucet and entered my info. Two days later I have a new valve being shipped to me free of charge.

If you are thinking about new faucets keep them in mind for a good mid-range manufacturer.

Yep..

Had a Leaking Delta Shower Faucet.

Sent me everything I needed and More to Drill Out Set Screw and Replace Parts.

 

[mindless1]

Keep in mind that in some cases a better stocked hardware store will have cartridge rebuild kits for some of the major brands and models... not free, but often under $15 if you need it fixed right away. The crusty bits, plastic or ceramic, minus any metal, can be soaked in CLR or vinegar to get scale off.

 

[bamx2]

Isn't proof of purchase require for the Delta faucet warranty ? My receipts are long gone.

 

[jmagg]

Isn't proof of purchase require for the Delta faucet warranty ? My receipts are long gone.

Last time I used a Delta warranty no receipt was needed. They were very helpful and asked for a digital picture to identify the part. This was a few yrs ago.

 

[mindless1]

Maybe save receipts since that's usually how the world handles warranties. I could see the inconvenience back in the day, but now that a lifetime of digital scans will fit on a memory card the size of my fingernail...

Get yourself one of those AIO printers with the network scanner feature and it'll push the files to a PC, or of course take a pic with your phone if the camera is good enough. This is especially useful with the carbon copy or POS register thermal printed receipts as they can fade to blank paper after a few years.

 

[NoCreativity]

The bonnet nut was on back order so instead of getting my replacement parts in a few days it took about 10 days because they waited to ship the valve until they had the nut back in stock.

My only time investment was five minutes sending a warranty message through their website. No receipt needed, just the model number. My message was essentially "My faucet is dripping and the drip is getting worse". Those same parts would have cost me at least $35-$40.