desktop wont boot

[Boo Boo]

well my friend has a HP Pavillian and it wont boot. she says she can get to a screen that says press certain buttons but it doesnt work.

shes called hp and they told her if the lights blinking or steady on the back? and if its steady they can fix it

i am wtf is that

but they told her for 250 they can fix it

anyone have any clues?

this is second hand info to me so i dont know exactly whats on her screen she did say they had a power surge

 

[cprince]

Your friend needs to tell you exactly what's on the screen so you can tell us and we can help you.

 

[Somedudenamedryan]

Yeah we need more info. Like are we talkin' in windows?? Or is this in the boot of windows?? or is this at the post stage?