- Jul 27, 2001
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I have had DirecTV going on 5 years now. Our contract has long expired and we are going to be upgrading our bedroom TV to a HDTV so I figured I would call to see what kind of deal we can get. I hear all the time about people getting free HD for 2 years and/or free HD receiver upgrades. While on the phone I talked with a nice lady, but getting her to budge was like moving a boulder. I told her we were considering switching to Comcast for a better deal now that we're out of contract, but would be willing to stick w/ DirecTV and a renew if she'd upgrade us to a HD receiver for free. She said she can't and that it would be $99 + the 2 yr renewal. So once again I mentioned switching to comcast and she wasn't phased. Is this typical with DirecTV? What's the best route to go about negotiating? Keep trying other reps? Would I be better off just buying a receiver on eBay or what not to keep from renewing my contract? Thx in advance guys/gals!