Kaido
Elite Member & Kitchen Overlord
- Feb 14, 2004
- 48,518
- 5,340
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Which is why you go directly to the management.
"If you wish to allow them to turn your steakhouse into a mcdonalds, then i will take my business to a steakhouse that wants to be a steakhouse.."
Yeah but there's also politics involved - it's difficult for a manager to go up to a paying customer in public and tell them to discipline their kids. If you're careful about it, you can do something like offer them a free kid's dessert to calm them down (temporarily) or a gift card or raincheck or dinner on the house or something, because it's really awkward having to say that to a customer in-person. You never know if the person is going to explode and cause a scene or what...and if the parents are too oblivious to realize that their kids are bothering other paying customers and ruining the atmosphere, then they will probably throw a fit themselves when they're politely asked to take care of the situation
And for the record, I love kids - I just also realize there's a time and a place for everything, and letting kids run wild in a decidedly more adult-oriented place is not really a nice thing to do. I've got some friends who handle it pretty well - they'll take their kids out to eat at a nice place occasionally, but as soon as the whining starts, they pack up and leave. Their kids are slowly getting the message that the fun is over if they act up, and they can almost make it to dessert now without throwing a fit :awe: