.dmp file interpretation

[WojtekGee]

I've been having issues with some BSOD's as of late.

I'm assuming its from some sort of network protocol issue.

I am not a clever man.

http://www.mediafire.com/?f9u83z0ztac0mhk

Here is the link to the mini dump files, 3 from this morning.

Any ideas would be appreciated.

Thanks

 

[KillerBee]

You could try to update your Ethernet drivers
Device manager -> Network Adapters

 

[WojtekGee]

You could try to update your Ethernet drivers
Device manager -> Network Adapters

I did do that yesterday shortly after the post... This morning I got the same error.


(crash log time is GMT time I think)

"

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Sun 30/09/2012 2:23:38 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\093012-11590-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0xD1 (0x8, 0x2, 0x0, 0xFFFFF88001842D24)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sun 30/09/2012 2:23:38 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: e1q62x64.sys (e1q62x64+0x239E9)
Bugcheck code: 0xD1 (0x8, 0x2, 0x0, 0xFFFFF88001842D24)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\e1q62x64.sys
product: Intel(R) Gigabit Adapter
company: Intel Corporation
description: Intel(R) Gigabit Adapter NDIS 6.x driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: e1q62x64.sys (Intel(R) Gigabit Adapter NDIS 6.x driver, Intel Corporation).
Google query: e1q62x64.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL


"


The drivers were removed... and redownloaded + reinstalled.

:|

 

[KillerBee]

I would try another parallel installation on another partition to narrow it down
just Windows - no Virus scanners or 3rd party firewall s/w, etc
and see if it still blue screens

 

[Bubbaleone]

I've been having issues with some BSOD's as of late.

I'm assuming its from some sort of network protocol issue.

I am not a clever man.

http://www.mediafire.com/?f9u83z0ztac0mhk

Here is the link to the mini dump files, 3 from this morning.

Any ideas would be appreciated.

Thanks

I analyzed your dump files with Windows Debugger and the Intel driver is the faulting module. You didn't mention what mobo you're using, where you downloaded the driver, or what driver version you installed. If you haven't already done so, I'd recommend you first go to your mobo mfgs. site, look for the latest x64 ethernet driver version available and compare the date and version number of that driver to the one you just installed. Always use the most recent version.

As an alternative, I went to Intel's site and browsed the most recent ethernet drivers available for their gigabit ethernet adapters. This download link is for PROWinx64.exe: Network Adapter Driver for Windows 7 x64 (note that this link has both x86 and x64 downloads) which contains e1q62x64.sys; version 11.17.27.0, dated 4/2/2012 2:29 PM and e1q63x64.sys; version 12.1.77.0, dated 7/27/2012 8:47 AM.

Before you attempt installing either the latest ethernet driver from your mobo mfg., or the Intel ethernet driver I linked to, open Device Manager and uninstall the Intel Gigabit Adapter, reboot, then install the new driver.